
Windshield Time, formerly known as The Service Contractor Radio Show is a podcast dedicated to home service technicians and salespeople. Your host, Chris Elmore will be there for you during your windshield time (or whenever you have time to listen!) to give advice on managing customer expectations, obliterating objections and connecting with your customers on a deeper level in the home.
| Publishes | Twice monthly | Episodes | 100 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CoursesBusinessEducation | |||

Most customers object for two reasons: lack of trust and lack of value. Someone who doesn't seem to know what they're doing because they can't communicate well is less valuable.
So Chris walks the 3 Cs... competence, confidence, and control.
Com... more
Your tech hears "too expensive," packs up, and rolls to the next call. Another lost ticket... and he'll tell you the customer was just a cheapskate. But he didn't diagnose anything. He guessed. In this episode of Windshield Time, Chris Elmore breaks ... more
A typical service call runs two hours. But only about 30 minutes of it is spent face to face with the customer, and that small window is where trust gets built and decisions get made.
Most techs have never realized how little time they actually ge... more
A customer gets defensive the second you bring up money. It feels like it came out of nowhere. It didn't. You lost them the moment you walked up to the door and failed to set a single expectation.
Chris Elmore breaks down setting and resetting expe... more
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Great resource for technicians from someone that has their success in mind.
Just found this podcast and have already gotten a TON of value and entertainment. #HighwayToTheDangerZone
Stick to the topic
Whether you’re well established as a service contractor, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Todd and the entire Service Excellence team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving business, and life you can be proud of - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!
Todd does a great job with this podcast. His philosophy of turning learning into earning really measures up on this podcast. He's all about building great teams, which when it's tough to even find good people, is essential for our success as contactors!
Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #221 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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This show targets home service technicians and sales pros, mixing hands-on field tactics with soft-skills coaching. Episodes frequently center on structured approaches to in-home selling, such as the LEAP framework (Listen, Empathize, Ask questions, Problem solve), diagnostic checklists, and presenting four clear options to customers. Hosts emphasize turning objections into opportunities, building credibility through thorough documentation, and maintaining momentum with a top-down presentation of repair options. The tone blends practical, real-world stories with coaching that aims to raise professionalism, trust, and profitability in trades like HVAC, plumbing, and electrical work. A few episodes reveal a strong emphasis on improving custom... more
Rephonic provides a wide range of podcast stats for Windshield Time. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Windshield Time and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
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Rephonic provides comprehensive predictive audience data for Windshield Time, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
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These podcasts share a similar audience with Windshield Time:
1. The $100 Million Mindset
2. Waste No Day: A Home Services Motivational Podcast
3. The Shawn Ryan Show
4. The Home Service Expert Podcast
5. The Joe Rogan Experience
Windshield Time launched 8 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Rephonic pulls ratings and reviews for Windshield Time from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
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Recent guests on Windshield Time include:
1. Joe Bates
2. Brandon Cockrell
3. David Grennel
4. Jesse Olson
5. Jack Arnold
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.