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Artwork for The Retail Razor: Data Blades

The Retail Razor: Data Blades

Ricardo Belmar | Top Retail Expert
Trurating
Customer Experience
RFID
Loyalty
Average Transaction Value
Genai
Shelf Intelligence
Computer Vision
AI In Retail
Data Readiness
Conversion
Friendly Service
Artificial Intelligence In Retail
Data Governance
Identity Resolution
Agentic AI
Marketing
Retail Media
Staff Availability
Grocery Retail

Retailers face an endless stream of challenges, but the right data is the key to unlocking smarter decisions. We cut through the clutter in retail insights by slicing through complex retail industry research to reveal actionable insights & retail strategies. Each episode, top retail analysts & industry experts break down critical findings in consumer behavior, operational efficiency, or customer e... more

PublishesTwice monthlyEpisodes18Foundeda year ago
Number of ListenersCategories
MarketingManagementBusiness

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Artwork for The Retail Razor: Data Blades

Latest Episodes

S2E11 NRA Chief Economist Dr. Chad Moutray on retention, managers, and the first 90 days

A new restaurant hire costs you money until roughly day 32. For a manager, it’s 72. If they walk before that, you didn’t just lose a person, you lost the inves... more

S2E10 NRA Chief Economist Dr. Chad Moutray on the 2026 labor market, 122% turnover, and the price of running a shift short

One missing employee can cost a restaurant $3,000 to $5,000 in lost sales over three months. That's one stat from the Nationa... more

S2E9 Greg Buzek of IHL Group on RFID, Computer Vision, Edge Computing, and the Returns Opportunity with AI

Buy online pickup in store sounds like a solved problem. It’s not. In IHL Group’s 2026 Retail Transformation Study, only 18.2% of retailers h... more

S2E8 Greg Buzek of IHL Group on the AI Hiring Gap the Retail Industry Got Backwards

For two years, every conference stage and every headline has told you the same thing. AI is coming for retail jobs. The robots are taking over. Store headcount is d... more

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Recent Guests

Greg Buzek
President and founder of IHL Group, AI orchestration expert
IHL Group
Episode: Shelf Intelligence Reality Check: Why Only 9.1% of Retailers Are Ready
Dave Weinand
Co-founder and Chief Customer Officer of Incisiv
Incisiv
Episode: Agentic AI Has Arrived: What Retail & CPG Marketers Must Do Next
Bruce Richards
Global Industry Strategy and Marketing Lead for Retail and Consumer Goods at Adobe
Adobe
Episode: Agentic AI Has Arrived: What Retail & CPG Marketers Must Do Next
Gareth Johns
Chief Data Officer at TruRating
TruRating
Episode: Boost Retail Conversion: Gareth Johns on Data-Driven Strategies That Drive Sales

Hosts

Ricardo Belmar
Host of the show; experienced retailer and data-focused analyst with leadership in retail partnerships and analytics.
Casey Golden
Co-host focused on retail and consumer goods; leadership in North America for Retail & Consumer Goods at CI&T and CEO of Luxlock.

Reviews

5.0 out of 5 stars from 8 ratings
  • Always useful data insights

    Love the concept to this show. Bite size, easy to listen to, and each episode delivers specific data-driven insights you can use to make your customer experience better!

    Apple Podcasts
    5
    Podfan1944
    United States9 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Content is consistently data-backed and relevant for retail executives.
High-quality expert guests provide actionable frameworks and ROI guidance.
Hosts translate complex research into practical retail strategies.
Bite-sized data-driven insights make it easy to act on CX improvements.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#140
China/Business/Marketing

Talking Points

Recent interactions between the hosts and their guests.

Boost Retail Conversion: Gareth Johns on Data-Driven Strategies That Drive Sales
Q: What is the one thing you wish more retailers understood about conversion, and how can someone get started next week?
Recognize the big impact of staff on the customer experience and focus on a small set of actionable factors that influence conversion; start by measuring those six key areas and implement targeted changes rather than chasing complex analyses.
Boost Retail Conversion: Gareth Johns on Data-Driven Strategies That Drive Sales
Q: What are some sharp feedback mechanisms TruRating uses, and what kind of questions do you ask and how do consumers respond?
TruRating uses in-the-moment, pin-pad based questions at checkout to capture validated feedback as customers are about to complete a purchase, combining answers with contextual data like what they bought, store traffic, and which register they used, enabling highly relevant insights.
Boost Retail Conversion: Gareth Johns on Data-Driven Strategies That Drive Sales
Q: Tell us why conversion has been such a hot topic for retailers right now. What's driving this urgency and how have retailers traditionally approached conversion challenges?
Conversion is seen as a major growth lever, especially in fashion and footwear, where only a small percentage of store visitors actually buy; traditional approaches often rely on broad metrics or post-visit surveys which miss real-time context and nuances, limiting the ability to drive meaningful change.
The Connected Supply Chain - Why Retail's Profit Winners Are 555% Better at BOPIS
Q: Why is RFID such a powerful differentiator for retailers?
RFID provides unique item-level visibility that supports loss prevention, accurate stock counts, and smarter returns processing, leading to higher margins and better omnichannel execution.
The Connected Supply Chain - Why Retail's Profit Winners Are 555% Better at BOPIS
Q: What does the data show about which technologies separate the laggards from the leaders in fulfillment?
Inventory accuracy tech like RFID and computer vision, combined with edge computing, are the key differentiators; winners deploy these to enable precise, fast fulfillment and better returns handling.

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Frequently Asked Questions About The Retail Razor: Data Blades

What is The Retail Razor: Data Blades about and what kind of topics does it cover?

This show centers on data-driven retail strategy, exploring how analytics, AI, and practical tech enable better customer experiences, operations, and profitability. Across recent episodes, guests and hosts dissect topics like multi-channel fulfillment, shelf intelligence, AI governance, data readiness, and frontline workforce optimization, always tying insights to actionable steps for retailers and consumer goods brands. Notable strengths include data-backed frameworks from leading research teams, real-world retailer examples, and candid discussions about implementation challenges, governance, and ROI. A recurring element is translating complex tech concepts into tangible playbooks for executives, with occasional event and platform promos t... more

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1. All-In with Chamath, Jason, Sacks & Friedberg

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The Retail Razor: Data Blades launched a year ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Retail Razor: Data Blades?

Recent guests on The Retail Razor: Data Blades include:

1. Greg Buzek
2. Dave Weinand
3. Bruce Richards
4. Gareth Johns

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