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The Ops Authority

Natalie Gingrich
Strategic Mapping Model
Leadership
Imposter Syndrome
Operations Management
Sales
Discovery Calls
Business Operations
Coaching
Colby A Assessment
Project Management
Emotional Intelligence
Entrepreneurship
Consulting
Operations
Self-Care
Case Studies
Hubspot
Director Of Operations Certification Program
Director Of Operations
Business Plan

You can't ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you're soaking up what I'm spilling and ... more

PublishesTwice monthlyEpisodes299Founded7 years ago
Number of ListenersCategories
ManagementEntrepreneurshipBusiness

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Artwork for The Ops Authority

Latest Episodes

Welcome to a brand-new three-part series on The Ops Authority Podcast, where we go behind the scenes with operators from industries that look completely different on the surface but share the same heartbeat: strong operations. In this first episode, ... more

Have you ever felt like you were throwing spaghetti at the wall with your business, despite having years of experience? In this student spotlight episode of The Ops Authority Podcast, I'm joined by Carol Burgard, a graduate of our 27th Director of Op... more

For the past several years, I have been honored to gather together some amazing peers whose big hearts for service are unmatched. We come together to do a State of the Union address. This always gives me the awesome opportunity to gather bigger persp... more

For the past several years, I have been honored to gather together some amazing peers whose big hearts for service are unmatched. We come together to do a State of the Union address. This always gives me the awesome opportunity to gather bigger persp... more

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Recent Guests

Carol Burgard
Graduate of the Director of Operations Certification Program and owner of Limitless Collectives
Limitless Collectives
Episode: 296. How Strategic Operations Leadership Drives Business Growth with Carol Burgard
Dr. Raymona Lawrence
Director of Operations at the Foundation for Sickle Cell Disease Research
Foundation for Sickle Cell Disease Research
Episode: 287. Why High-Achievers Still Need the DOO Certification w/Dr. Raymona Lawrence
Linda Sidhu
Lead generation strategist and founder of The Mixer Mind, a community for established entrepreneurs
The Mixer Mind
Episode: 286. The Magic Match: How To Gain More Visibility With Less Effort with Linda Sidhu
Kate Kordsmeier
Certified Life and Business Coach, Founder of Success With Soul
Success With Soul
Episode: 285. 3 Ways to Build Your Service-Based Business without Relying on Social Media
Megan Gephart
A certified DOO and mindset coach with over 11 years of leadership experience and co-founder of Apostolic Fruit.
Apostolic Fruit
Episode: 278. How a Military Veteran Built a Purpose-Driven Business Through the DOO Certification with Megan Gephart
Anne-Marie Rose
Online business scaling strategist with a decade of experience helping service-based business owners
Episode: 276. Creating A Scalable Offer Without Abandoning Your High-Touch Style with AnnMarie Rose
Annie Hillman
Founder and CEO of 1428 Financial
1428 Financial
Episode: 275. Should You Scale an Agency or Remain a Solopreneur with Annie Hillman
Nikki Nash
Marketing expert, Hay House best-selling author, and international speaker.
Nikki Nash Marketing
Episode: 273. Nikki Nash Reveals Her Client Acquisition Blueprint
Cassie Fleming
Strategic leader and coach with a passion for helping people and businesses achieve clarity, direction and meaningful results.
The Juggling Buddha
Episode: 271. From Classroom to Operations: A Teacher's Journey to Director of Ops Success with Cassie Fleming

Host

Natalie Gingrich
Host and small business operations expert with a focus on providing actionable strategies and insights for Directors of Operations and entrepreneurs, emphasizing community support and personal development.

Reviews

5.0 out of 5 stars from 126 ratings
  • Less ops more girl boss

    This podcast is more about the operations manager or GM of a micro girl boss service, social or web company. Absolutely nothing wrong with that but not for a Director of Operations with multiple operation managers underneath.

    Apple Podcasts
    1
    ToolingGuy
    United States10 months ago
  • Natalie is the Real Deal!!

    I really enjoyed listening to your episode with Kim Howard. As a coach, entrepreneur and busy mom I always appreciate your insightful guest.

    Apple Podcasts
    5
    want to travel for free?
    United States2 years ago
  • A must for small biz ops nerds!

    Insightful, actionable & no nonsense advice that helps ops and project management experts level up and shine! Natalie always has the pulse of trends in small business ops and so generously shares that here. Proud certified DOO since 2019.

    Apple Podcasts
    5
    LizW14
    United States2 years ago
  • Excellent, engaging and actionable!

    Checks all the boxes!

    Apple Podcasts
    5
    FFerenczi
    United States2 years ago
  • Practical and engaging!

    Natalie and her amazing guests delve into the world of business operations and growth, but it's so much more than that. You'll walk away with practical advice and real-life tips, but more importantly, you'll be inspired by engaging folks who've been right where you are and genuinely want to see you thrive. Natalie, your show is fantastic - keep up the awesome work!

    Apple Podcasts
    5
    kjb0514
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

There is a strong emphasis on community and personal growth, resonating with many individuals seeking professional development.
The practical strategies are seen as valuable by those managing operations within their businesses.
Some reviews indicate a focus on female entrepreneurs, fostering a supportive environment for women in business.
Listeners appreciate the actionable advice and quality insights provided by expert guests.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

296. How Strategic Operations Leadership Drives Business Growth with Carol Burgard
Q: If you were at a coffee shop and you were talking to somebody about joining us and they were sensing some hesitation, how would you encourage them?
I would ask why they are avoiding it and encourage them to invest in themselves, as the certification helps level up their knowledge and creates valuable community connections.
296. How Strategic Operations Leadership Drives Business Growth with Carol Burgard
Q: How does your business look today versus what it looked like before you joined our certification?
Before joining the certification, I felt scattered. After the certification, I gained confidence, clarity, structure, and boundaries, leading to a more harmonious work-life balance.
294. 2026 State of the Union for Service Providers - Part One
Q: What have you personally seen service providers do this year to innovate through their offers, positioning, or client experience?
Service providers have been innovative by offering upfront services that prepare clients for long-term engagements, emphasizing the value they provide in saving clients time and creating easy onboarding processes.
294. 2026 State of the Union for Service Providers - Part One
Q: How did AI, automation, and new technologies actually impact service providers this year?
AI helped service providers enhance their capacity and efficiency by automating tasks and streamlining processes, allowing them to manage workloads despite personal limitations.
294. 2026 State of the Union for Service Providers - Part One
Q: What separated the service providers who succeeded this year from those who struggled?
Those who believed in their capabilities and embraced the challenges as opportunities, while placing emphasis on clear messaging and positioning in marketing, thrived compared to those who felt overwhelmed by market changes.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Gender Skew
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Frequently Asked Questions About The Ops Authority

What is The Ops Authority about and what kind of topics does it cover?

Content focuses on empowering business operators, especially those in the role of Directors of Operations, with actionable strategies and insights to enhance their skills and effectiveness in managing the operational aspects of service-based businesses. Topics often include best practices for effective team management, client acquisition techniques, salary negotiation for directors, and how to leverage networking for business growth. The unique blend of expert guest interviews and practical advice positions listeners to level up their operational abilities and foster a community of knowledgeable and supportive professionals in the entrepreneurship space.

Where can I find podcast stats for The Ops Authority?

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How many listeners does The Ops Authority get?

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What are the audience demographics for The Ops Authority?

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Which podcasts are similar to The Ops Authority?

These podcasts share a similar audience with The Ops Authority:

1. Sales Maven

How many episodes of The Ops Authority are there?

The Ops Authority launched 7 years ago and published 299 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Ops Authority?

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Where can I see ratings and reviews for The Ops Authority?

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What guests have appeared on The Ops Authority?

Recent guests on The Ops Authority include:

1. Carol Burgard
2. Dr. Raymona Lawrence
3. Linda Sidhu
4. Kate Kordsmeier
5. Megan Gephart
6. Anne-Marie Rose
7. Annie Hillman
8. Nikki Nash

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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