Rephonic
Artwork for The Initial
A/B Testing
Experimentation
Conversion Rate Optimization
Booking.com
Condor Airlines
Fixer AI
Emotional Targeting Framework
Flight Story
The AA
Customer
Leadership Buy-In
Replatforming
Artificial Intelligence
Personalization
Kaufland
Sex Toys
Unravel
Emotional Resonance
Vodafoneziggo
Upbound Group

What does it take to build a healthy in-house experimentation program? Find out in these candid conversations with the leaders running 100 - 500+ A/B tests a year at Vinted, Preply & Diary of a CEO, and more. Get the recipes, frameworks, and lessons you need to run your own in-house experimentation program. Episodes released twice a month. Host, Lucia van den Brink, is Founder of The Initial, the ... more

PublishesTwice monthlyEpisodes18Founded9 months ago
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MarketingBusiness

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Artwork for The Initial

Latest Episodes

in this episode…

Muqtadaa Miandara was the senior manager of experimentation at Upbound Group, the company behind Rent-A-Center, Acima, and Bridget.

he went from not knowing what tagging was on a Friday to acing a technical interview on Monday. an... more

Get Simon's framework for scaling experimentation across product teams in this month's newsletter: ⁠https://increaseconversionrate.substack.com/⁠

in this episode…

Simon Born is head of analytics and experimentation at Kaufland — Europe's fastest g... more

in this episode…

Muqtadaa Miandara is the senior manager of experimentation at Upbound Group — the company behind Rent-A-Center, Acima, and Bridget. he went from not knowing what tagging was on a Friday to acing a technical interview on Monday. and ... more

Get Stuart's framework for building an experimentation process from scratch in this month's newsletter: ⁠https://increaseconversionrate.substack.com/⁠

in this episode…

Stuart Clare is the senior manager of digital trading, optimization, and persona... more

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Recent Guests

Daniël Granja Baltazar
Goes by Daniël, works at VodafoneZiggo in the business department (B2B) and runs experiments; also runs a Shopify watch business
VodafoneZiggo
Episode: You're Already in Love With the Solution (That's the Problem)
Gabriel Marçal
Grove PM at AIOS Medical and former CRO Specialist
AIOS Medical
Episode: Stop Testing Only Your Website — There's a Whole World Out There
David Swinstead
Experimentation leader with extensive experience at Booking.com and e-clerks
e-clerks (Agency)
Episode: I Do Stand-Up Comedy and A/B Testing (Turns Out They're the Same Thing)
Grace Miller
Head of experimentation and failure at Flight Story
Flight Story
Episode: My Job Title is ‘Head of Failure’ (& we do 50 Experiments /Month)
Maarten B.
Executive with extensive Booking.com experience, now at Unravel
Unravel
Episode: how a €1M mistake at Booking.com didn’t kill his career
Florien Cramwinckel
Behavioral psychologist; author of The Behavioral Times; former Online Dialogue contributor
The Behavioral Times / Online Dialogue
Episode: How I Used CRO Ethically to Sell Sex Toys and Financial Products

Host

Lucia van den Brink
Host of The Initial

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Apple Podcasts
#174
Sweden/Business/Marketing

Talking Points

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I Got the Best Experimentation Program Investment — Now I'm on The Hook for a $30M Revenue Valuation Goal
Q: What motivates you to keep investing in experimentation at scale?
The belief that experimentation drives tangible business outcomes, plus the ability to cross-functionally align teams around a shared objective and milestone-driven roadmaps.
Use High Velocity as Stress Test while Scaling Experimentation
Q: Can you tell me a little bit about the company you're working at right now and how many experiments you're running per month there?
Luisa explains LeoVegas has been on a journey and ramped up to about six experiments per month, with a goal to continue increasing velocity while building the necessary capabilities and governance to sustain that pace.
Why Is Nobody Acting on Your A/B Test Results? Here's Why & What to Do About It
Q: How do you measure success for experimentation within Kaufland?
They look for evolving metrics like the speed of experimental discovery and iteration, quality of hypotheses and measurement definitions, and a broader emphasis on governance and trust rather than chasing raw quantitative volume alone.
Why Is Nobody Acting on Your A/B Test Results? Here's Why & What to Do About It
Q: Is everyone at Kaufland on board with A-B testing, or are there teams less familiar with it?
Every team is onboard and adoption is ongoing; it's treated as a constant priority rather than a one-off project, with ongoing efforts to remind teams why testing matters and how it integrates into product development.
Why Is Nobody Acting on Your A/B Test Results? Here's Why & What to Do About It
Q: So how do you do that? Build trust by building systems and programs, infrastructure, all the things you do?
The approach is to establish a classic product matrix with independent team roadmaps while building a central Center of Excellence that provides the core expertise, interoperable technical infrastructure, and a trusted platform so teams can run experiments autonomously and trust the results.

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Frequently Asked Questions About The Initial

What is The Initial about and what kind of topics does it cover?

Focused conversations with leaders running large in-house experimentation programs, emphasizing how to build, govern, and scale CRO, A/B testing, and personalization across complex product journeys. Each episode tends to explore governance structures (e.g., centers of excellence), data trust and infrastructure, stakeholder alignment, and practical lessons from real-world deployments across diverse industries. Notable throughlines include moving from decentralized testing to data-driven cultures, leveraging tooling and MVP-driven validation, and balancing speed with rigor to sustain impact at scale. The format often combines actionable frameworks with candid anecdotes, making it useful for listeners aiming to implement or improve internal ex... more

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1. The Experimentation Edge

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The Initial launched 9 months ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Initial?

Recent guests on The Initial include:

1. Daniël Granja Baltazar
2. Gabriel Marçal
3. David Swinstead
4. Grace Miller
5. Maarten B.
6. Florien Cramwinckel

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