The Happy Clients Podcast
DOT & CompanyWelcome to the Happy Clients Podcast, brought to you by DOT and Company. The world's best team of Client Account Managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager — we all deal with clients. Lucky for you, client management is what we do best. We’re DOT and Co, we provide client account management for digital marketing ... more
| Publishes | Weekly | Episodes | 254 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
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Latest Episodes
Hiring a full-time account manager feels like control. In reality, it means every client relationship, every process, and every piece of institutional knowledge lives inside one person's head, and the day they leave, all of it walks out the door with... more
Combining the account manager and strategist roles feels efficient on paper, until you realize you're asking one person to be excellent at two entirely different jobs. In this episode, Tiffany (DOT’s Director of Operations) joins to break down why ke... more
Every retainer price, staffing decision, and profitability call at your agency runs on time sheets filled out from memory on a Friday afternoon. The numbers look real. They're guesses, and that gap is quietly costing you money you don't even know you... more
Finding a great client account manager is one of the hardest hiring challenges a growing agency faces. In this episode, we sit down to pull back the curtain on DOT & Company's account manager hiring process, a multi-round, assessment-heavy system tha... more
Recent Guests
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #133 |  South Korea/Business/Management |
Apple Podcasts | #149 |  Indonesia/Business/Management |
Apple Podcasts | #195 |  Russia/Business/Management |
Apple Podcasts | #209 |  Singapore/Business/Management |
Apple Podcasts | #237 |  India/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About The Happy Clients Podcast
What is The Happy Clients Podcast about and what kind of topics does it cover?
The show centers on practical operations, leadership, and profitability for digital marketing agencies, with a strong emphasis on account management, hiring, and scalable processes. Across episodes, listeners are exposed to hands-on playbooks for client management, transitions, and using AI tools to boost efficiency and client outcomes. A notable throughline is reframing the account manager role from order-taker to trusted growth partner, plus practical strategies for outsourcing, onboarding, and preserving margins in hybrid or remote setups. A consistent feature is the integration of white-label fulfillment partners and behind-the-scenes support from a technology-enabled services group, suggesting a hands-on, operational focus aimed at age... more
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How many listeners does The Happy Clients Podcast get?
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How many episodes of The Happy Clients Podcast are there?
The Happy Clients Podcast launched 2 years ago and published 254 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on The Happy Clients Podcast?
Recent guests on The Happy Clients Podcast include:
1. Adam Masonbrink
2. Jonathan Cogan
3. Robert Patin
4. Mandy Ellefson
5. Albert Banks
6. Cory Jackson
7. Marcel Petitpas
8. Carl Sakas
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.