
Welcome to the Happy Clients Podcast, brought to you by DOT and Company. The world's best team of Client Account Managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager — we all deal with clients. Lucky for you, client management is what we do best. We’re DOT and Co, we provide client account management for digital marketing ... more
| Publishes | Weekly | Episodes | 251 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||

Finding a great client account manager is one of the hardest hiring challenges a growing agency faces. In this episode, we sit down to pull back the curtain on DOT & Company's account manager hiring process, a multi-round, assessment-heavy system tha... more
Most agency owners think of account management as an expense. Taylor McMaster sits down with Sarah De Haas (Sales & Business Development) and Tiffany Molloy (Director of Operations) at DOT & Company for an honest conversation about why agency owners ... more
Jonathan Cogan built Sephrina Marketing Group from a solo consultancy into a seven-person agency in just three and a half years, without a single formal marketing campaign. In this episode of the Happy Clients Podcast, we sit down with Jonathan to ta... more
Our DOT & Co team, Taylor McMaster (Founder), Sarah De Haas (Sales & Business Development), and Tiffany Molloy (Director of Operations) just got back from Vistara 2026, the biggest AI event for digital agencies, hosted by E2M in Austin, Texas. In thi... more
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Recent interactions between the hosts and their guests.
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The show centers on practical operations, leadership, and profitability for digital marketing agencies, with a strong emphasis on account management, hiring, and scalable processes. Across episodes, listeners are exposed to hands-on playbooks for client management, transitions, and using AI tools to boost efficiency and client outcomes. A notable throughline is reframing the account manager role from order-taker to trusted growth partner, plus practical strategies for outsourcing, onboarding, and preserving margins in hybrid or remote setups. A consistent feature is the integration of white-label fulfillment partners and behind-the-scenes support from a technology-enabled services group, suggesting a hands-on, operational focus aimed at age... more
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These podcasts share a similar audience with The Happy Clients Podcast:
1. Marketing School - Digital Marketing and Online Marketing Tips
The Happy Clients Podcast launched 2 years ago and published 251 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The Happy Clients Podcast include:
1. Jonathan Cogan
2. Robert Patin
3. Mandy Ellefson
4. Albert Banks
5. Cory Jackson
6. Marcel Petitpas
7. Carl Sakas
8. Brent Weaver
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