The Handbook: The Operations Podcast
ScoroRunning a serviced based business, an agency or consultancy isn’t just about great client work. It’s about keeping everything behind the scenes running smoothly.
That’s where The Handbook comes in. Our goal? To help you take your business to the next level of business maturity.
This podcast is for operations and service-business leaders who are juggling it all – people, processes, finance, tech... more
| Publishes | Twice monthly | Episodes | 55 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketing | |||
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Latest Episodes
The work we produce gets all the attention.
But the real question is: what’s happening behind the scenes that makes that work possible?
In this episode of The Handbook, Harv sits down with creative operations expert Nicky Russell, co-founder of WDC... more
Have you heard of The Handbook: Breakfast Sessions?
These are intimate breakfast roundtables where we dive into big operational topics with leaders from forward-thinking agencies and consultancies.
The next one is coming up on 19 March in London, a... more
Your numbers might look healthy.
Revenue’s up. Projects are flowing. The pipeline feels… fine.
But underneath? Margins are eroding. Cash is tighter than you’d like. And no one’s totally confident in the data they’re using to make decisions.
In thi... more
AI is moving fast in professional services firms.
And while most conversations focus on efficiency gains and new tools, the harder questions are around risk – ownership, liability, and what happens when AI use goes wrong.
In this episode of The Ha... more
Key Facts
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Reviews
- So nice to feel part of an ops community!
This podcast has helped me understand where to focus my attention as an ops leader. The guests have been amazing and Harv asks really useful questions that offer advice I can actually implement.
Apple Podcasts5Monica2929
United Statesa year ago
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #22 |  South Africa/Business/Marketing |
Apple Podcasts | #78 |  Israel/Business/Marketing |
Apple Podcasts | #247 |  Ukraine/Business/Marketing |
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Frequently Asked Questions About The Handbook: The Operations Podcast
What is The Handbook: The Operations Podcast about and what kind of topics does it cover?
The show targets leaders in service-based businesses such as agencies and consultancies, focusing on scaling operations, profitability, and governance. Episodes consistently explore topics like creative/ops integration, financial discipline, AI governance, PSA vs ERP, and practical frameworks for growth, with guests who are practitioners, operators, and advisors sharing actionable playbooks. A standout pattern is the emphasis on operational maturity, cross-functional leadership, and the human aspects of building resilient teams, all grounded in real-world case studies and vendor-specific insights. The format often blends frameworks, attendee-friendly takeaways, and practical steps listeners can implement, making it useful for listeners seek... more
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How many listeners does The Handbook: The Operations Podcast get?
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What are the audience demographics for The Handbook: The Operations Podcast?
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How many subscribers and views does The Handbook: The Operations Podcast have?
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Which podcasts are similar to The Handbook: The Operations Podcast?
These podcasts share a similar audience with The Handbook: The Operations Podcast:
1. The Book Club
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3. The Agency Profit Podcast
4. ZOE Science & Nutrition
5. The Rest Is Politics
How many episodes of The Handbook: The Operations Podcast are there?
The Handbook: The Operations Podcast launched 2 years ago and published 55 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Handbook: The Operations Podcast?
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What guests have appeared on The Handbook: The Operations Podcast?
Recent guests on The Handbook: The Operations Podcast include:
1. Nicky Russell
2. Dom Hawes
3. Robert Patin
4. Sharon Toerek
5. Jason Swenk
6. Michael Wark
7. Adam Cooper
8. Luke Alexander
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.