The Experience Edge
Jochem van der VeerHosted by Jochem van der Veer, customer-obsessed founder of TheyDo, this weekly podcast dives into conversations with senior professionals, pioneers, and industry leaders at the forefront of CX. Guests openly share their experiences on customer journeys, voice of the customer, customer-centric transformation, journey management, and best practices for lasting impact.
| Publishes | Weekly | Episodes | 50 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketing | |||
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Latest Episodes
In this episode of The Experience Edge, Jochem van der Veer sits down with CX thought leader Stacy Sherman to unpack what it really means to “do CX right.” Stacy draws on her 25+ years of leadership at brands like Verizon, AT&T, Schindler, and more, ... more
In this episode of The Experience Edge, Jochem van der Veer sits down with Blake Morgan, customer experience (CX) futurist and author, to explore what’s stayed true in CX over the past decade, where business leaders often fall short, and how to build... more
In this episode of The Experience Edge, Jochem Van Der Veer sits down with Santos Subramanyam, Director of Enterprise Products, CX & UX at Macy’s, to explore how customer experience has evolved over time, and what timeless truths still matter. Drawin... more
In this episode of The Experience Edge, Jochem van der Veer sits down with Bill Staikos, a globally recognized CX leader with more than two decades of experience driving customer and employee experience transformation in financial services, consultin... more
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- Episode 5 is gold!
Muszę się podzielić! Ep.5: Mega inspirujący odcinek o podejściu Kanadyjskiego Czerwonego Krzyża do Customer Experience (CX), o przenikaniu się CX z Marketingiem i o budowaniu wartościowego doświadczenia dla Filantropów, którzy wspierają Czerwony Krzyż…
Absolutne złotko i miód na moje wolontariackie serducho!
Apple Podcasts5Mira Jurecka
Poland9 months ago
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Apple Podcasts | #35 |  Spain/Business/Marketing |
Apple Podcasts | #196 | Spain/Business |
Talking Points
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Frequently Asked Questions About The Experience Edge
What is The Experience Edge about and what kind of topics does it cover?
Conversations center around customer experience (CX) and transformation, inviting insights from leading professionals and industry pioneers. Topics discussed often include customer journey management, voice of the customer, and the best practices organizations can adopt to enhance their customer-centric approaches. Unique discussions arise from various sectors, ranging from nonprofit initiatives to technological advancements, providing listeners with diverse perspectives on how to effectively adapt to shifting consumer expectations and improve overall engagement strategies. This podcast is likely to resonate with professionals involved in customer experience, marketing, and organizational growth, seeking valuable insights on enhancing custo... more
Where can I find podcast stats for The Experience Edge?
Rephonic provides a wide range of podcast stats for The Experience Edge. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Experience Edge and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Experience Edge get?
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What are the audience demographics for The Experience Edge?
Rephonic provides comprehensive predictive audience data for The Experience Edge, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Experience Edge have?
To see how many followers or subscribers The Experience Edge has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Experience Edge?
These podcasts share a similar audience with The Experience Edge:
1. The CX Cast
2. The Daily
3. Planet Money
How many episodes of The Experience Edge are there?
The Experience Edge launched a year ago and published 50 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Experience Edge?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Experience Edge?
Rephonic pulls ratings and reviews for The Experience Edge from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Experience Edge?
Rephonic provides full transcripts for episodes of The Experience Edge. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on The Experience Edge?
Recent guests on The Experience Edge include:
1. Gia Laudi
2. Dan Gingiss
3. Samuel Beek
4. Alison Landers
5. Trish Wethman
6. Brooke Sellas
7. Jon Picoult
8. James Munoz
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.