
Welcome to The Employee Help Desk—the podcast for small business owners who are great at what they do… but never signed up to manage people. Hosted by HR pro and executive coach Susan Mahaffee, this podcast delivers straight talk, real fixes, and all heart when it comes to the people side of your business. Each week, Susan answers the real questions you're asking about employee situations—what to ... more
| Publishes | Twice monthly | Episodes | 13 | Founded | 8 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipBusinessManagement | |||

This episode kicks off a special series tied to Susan Mahaffee’s upcoming collaborative book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (available April 21, 2026 on Amazon and Kindle). The book features 21 experts, e... more
Many small business owners start their business because they're great at what they do—but no one prepares them for the people side of leadership.
In this episode of The Employee Help Desk, Susan breaks down why employee challenges often become the ... more
Yes, it's March. And yes — I'm still saying Happy New Year.
Because if you're a business owner, you know the calendar doesn't run your life.
In this episode, I'm sharing what I see coming in 2026 for small businesses and leaders: AI acceleration,... more
This summer gave me an unplanned leadership reset — from a once-in-a-lifetime trip overseas with my family, to unexpected foot surgery, to a piña colada moment in Jamaica that outed me on a client call. Each experience reminded me how much perspectiv... more
Promoting someone doesn't make them a leader. And waiting until you need someone to lead is too late. In this episode of The Employee Help Desk, we're talking about the high cost of skipping leadership training — and why investing in new and emerging... more
Today's episode is inspired by a listener-submitted question—and wow, it's a juicy one. You may have seen the viral moment at a Coldplay concert that turned into a full-blown HR scandal. Yes, this really happened. And yes, this is why The Employee He... more
When your business or nonprofit grows, the way decisions get made can't stay the same—but shifting from group input to clearer leadership calls isn't always easy.
People get left out. Feelings get hurt. And if you're not careful, things start falli... more
Somebody comes to you and says, "I heard that…" or "So-and-so told me…"—and now it's in your lap. Welcome to the world of running a business with employees.
Is it gossip? Is it something serious? What do you do when you didn't actually witness the ... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #66 |








Listeners, social reach, demographics and more for this podcast.
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The Employee Help Desk launched 8 months ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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