The Customer Success Playbook
Kevin Metzger and Roman TrebonWelcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain.
Our journey began with a simple yet profound belief: that meaningful conversations can signific... more
| Publishes | Weekly | Episodes | 147 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Categories | CareersBusinessTechnology | ||||
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This finale feels less like an ending and more like a graduation ceremony for everyone who has ever cared about Customer Success.
In this closing chapter of the customer success playbook podcast, Kevin Metzger and Roman Trebon look... more
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Dive into the rapidly evolving world of AI with Adrian Swinscoe as we wrap up our three-part series on how to keep AI from becoming just another buzzword. This episode unpacks the flood of AI tools hitting the market, the challenge ... more
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Ready to inject some punk spirit into your customer experience? In this episode of the Customer Success Playbook, Adrian Swinscoe joins Roman Trebon to explore the delicate art of reducing friction without losing that vital human to... more
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Ready to shake up your customer experience approach with some no-fluff, straight-to-the-point wisdom? In this episode, Adrian Swinscoe – author of *Punk CX* and *How to Wow* – joins Roman Trebon to deliver a masterclass on how real,... more
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- Knowledgeable and insightful!
These guys have great ideas and insights! Really interesting content to elevate your customer service game.
Apple Podcasts5Jenni BT
United States3 years ago
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Frequently Asked Questions About The Customer Success Playbook
What is The Customer Success Playbook about and what kind of topics does it cover?
Focused on the evolving practices and strategies in customer success, this series offers insights and expert advice tailored for professionals in this field. Topics discussed range from operational efficiency and AI implementation to customer journey optimization and governance frameworks, with contributions from recognized leaders in customer success and technology. The approach is likely to resonate with those looking to deepen their understanding of customer engagement and success management, providing both foundational knowledge and advanced strategies to enhance professional skills.
What sets this series apart is its blend of real-world anecdotes and expert insights that encourage listeners to engage with the content actively. Potenti... more
Where can I find podcast stats for The Customer Success Playbook?
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How many listeners does The Customer Success Playbook get?
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What are the audience demographics for The Customer Success Playbook?
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How many subscribers and views does The Customer Success Playbook have?
To see how many followers or subscribers The Customer Success Playbook has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Customer Success Playbook?
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How many episodes of The Customer Success Playbook are there?
The Customer Success Playbook launched 3 years ago and published 147 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Customer Success Playbook?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Customer Success Playbook?
Rephonic pulls ratings and reviews for The Customer Success Playbook from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Customer Success Playbook?
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What guests have appeared on The Customer Success Playbook?
Recent guests on The Customer Success Playbook include:
1. Adrian Swinscoe
2. Gayle Gorvett
3. Jake McKee
4. John Huber
5. Kristen Nolan
6. Elizabeth Harrin
7. Katie Smith
8. Joe Di Grande
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.