The Customer Onboarding Podcast
TaskRayLearn how to onboard customers faster, better, and with higher success. Leading customer support and customer experience leaders share their hard-won onboarding strategies that have enabled them to retain customers and increase their customer's life-time value. On each episode, your host Jamie Cole (Chief of Staff, TaskRay) uncovers how leading companies in SaaS, telecommunications, finance, and b... more
| Publishes | Weekly | Episodes | 11 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | ManagementBusiness | ||||
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Latest Episodes
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Donna Weber (Founder, Springboard Solutions) to discuss the neuroscience behind customer onboarding, how to approach customer issues psychologically and more.
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Shannah Van Winkle (Principal, Van Winkle Consulting) to discuss why onboarding can be an accelerant to achieving value realization, whether to hire technical vs relationship-based ... more
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with John Drinane (Sales Enablement Manager, Revenue River) to discuss the Time-to-Value equation, how to effectively communicate with customers and more.
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Eric Berridge (Former Chief Customer Officer, Bluewolf - an IBM Company) to discuss how to transform any company with customer obsession, what to do when business needs and customer... more
Reviews
- Just found this in 2024
Will you bring back this show with more content? Really great topics and guests! 🙏🏼
Apple Podcasts5Hello_Grandma
United Statesa year ago - Looking forward to more
TaskRay is laser focused on getting the first 90-120 days of the customer journey right. Can’t wait to hear from some of the innovators in the space on lessons learned and insights into the nuance involved in successful Customer Onboarding.
Apple Podcasts5Austin SpreadUnited States6 years ago - Jamie uncovers realistic and usable onboarding playbooks
I listened to the exclusive preview and can’t wait for the next episode! Jamie’s investigative yet approachable hosts style extracts usable onboarding best practices for customer success teams big and small. Highly recommend subscribing!
Apple Podcasts5Brian BrannonUnited States6 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #182 |  China/Business/Management |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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The Customer Onboarding Podcast launched 6 years ago and published 11 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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