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The Chief AI Officer Show

Front Lines
Artificial Intelligence
AI Governance
Knowledge Graphs
Generative AI
Usertesting
Datadog
Agentic AI
Autogenai
Zayo Group
Nonprofit Sector
Generosity
Change Management
Pilot Purgatory
Big Panda
Google Workspace
Lenovo
Bits AI
AI Skunk Works
Data Security
AI Security

The Chief AI Officer Show bridges the gap between enterprise buyers and AI innovators. Through candid conversations with leading Chief AI Officers and startup founders, we unpack the real stories behind AI deployment and sales. Get practical insights from those pioneering AI adoption and building tomorrow’s breakthrough solutions.

PublishesTwice monthlyEpisodes43Founded2 years ago
Category
Technology

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Artwork for The Chief AI Officer Show

Latest Episodes

Eric Ries built the Lean Startup methodology, helped advise on Anthropic's long-term benefit trust structure, and is now making an argument most enterprise leaders aren't ready to hear: deploying AI agents inside a company with bad governance isn't j... more

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Intercom launched outcome-based pricing before the market had a framework for it, before inference costs made it profitable, and before customers knew how to budget for it. Fergal Reid, Chief AI Officer, was inside that decision and he shares exactly... more

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What happens when a journalist turned Amazon product manager becomes the Chief AI Officer of one of the world's largest international broadcasters? You get someone who sees the AI threat to media not just as a distribution problem, but as a full prod... more

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Most security leaders treat AI as a new threat category requiring new defenses. Rohit Parchuri, SVP and Chief Information Security Officer at Yext, pushes back hard on that. His argument: if your foundational controls are solid, AI does not require y... more

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Key Facts

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Recent Guests

Eric Ries
Author of The Lean Startup; co-founder of answer.ai
answer.ai / The Lean Startup
Episode: Why your AI agents will inherit your company's worst instincts
Fergal Reid
Chief AI Officer at Intercom
Intercom
Episode: Pricing AI at a loss: How Intercom launched outcome-based pricing before the market existed
Marie Kilg
Chief AI Officer at Deutsche Welle
Deutsche Welle
Episode: Why AI won't save media without fixing the infrastructure underneath
Rohit Parchuri
SVP and CISO at Yext
Yext
Episode: AI Won't Break Your Security Program. Your Gaps Will.
Diamond Bishop
Director of Engineering at Datadog
Datadog
Episode: Building AI agents that fix production incidents before engineers wake up
Vineet Moroney
Chief AI Officer at Xoriant
Xoriant
Episode: How Xoriant ties compensation to AI metrics: The revenue, margin, and brand multiple framework
Linda Yao
VP and General Manager of Hybrid Cloud and AI Solutions at Lenovo
Lenovo
Episode: The infrastructure mistake that kills AI pilots: Why sandboxes can't reach enterprise data centers
Lawrence Jones
Product engineer at incident.io
incident.io
Episode: How incident.io built AI agents that draft code fixes within 3 minutes of an alert
Alex Page
Engineering Director of Applied AI at Big Panda
Big Panda
Episode: Building AI agents for infrastructure where one mistake makes Wall Street Journal headlines

Host

Ben
Host of The Chief AI Officer Show

Reviews

5.0 out of 5 stars from 25 ratings
  • My Personal Favorite AI Podcast

    Excellent conversations answering all of the questions that are on my mind. Can’t recommend enough!

    Apple Podcasts
    5
    KeithyBrey
    United States2 years ago
  • Fascinating perspectives…

    These podcasts offer in one place the backgrounds, views, dimensions, responsibilities and challenges experienced by the brains shaping the introduction/development of AI capabilities in working environments. Great show for anyone interested in the field.

    Apple Podcasts
    5
    Eastbaywonder
    United States2 years ago
  • Engaging and informative

    Really enjoying this podcast - great set of guests with tangible experience and helpful advice. Ben is also a very skilled interviewer navigating the conversation. Much appreciate the focus on this new type of role.

    Apple Podcasts
    5
    MikeX0986
    United Kingdom2 years ago
  • Love your podcast

    Each episode you’re learning something new! I look forward to listening to a new episode each week.

    Apple Podcasts
    5
    Wowisnico
    United States2 years ago
  • Tremendous insights

    Candid conversations with AI leaders shaping AI strategy across a variety of industries.

    Apple Podcasts
    5
    iTwixie Fan
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great host with sharp, practical questions for AI leaders.
Consistently valuable for understanding how to deploy AI responsibly.
High-quality, in-depth discussions on governance and infrastructure.
Guests bring real-world, enterprise-focused insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#169
Singapore/Technology

Talking Points

Recent interactions between the hosts and their guests.

Why your AI agents will inherit your company's worst instincts
Q: Can you talk to me just a little bit about that evolution and how you see the connection between governance and scaleups?
The evolution ties back to how startups grow; governance must evolve with scale to preserve the founding ethos, ensure accountability, and avoid sacrificing mission for leverage or profit. The guest emphasizes that governance is both structural and operational and should be designed to sustain human flourishing over the long term.
Intelagen and Alpha Transform Holdings’ Nicholas Clarke on How Knowledge Graphs Are Your Real Competitive Moat
Q: If you could mandate kind of one AI governance practice that every company implements by 2026, what would that one practice be?
Institute a mandatory AI governance framework for all high-risk AI projects, ensuring an architectural review-style oversight with cross-functional representation to balance innovation with compliance and risk management.
Pricing AI at a loss: How Intercom launched outcome-based pricing before the market existed
Q: How did the pricing structure evolve, and what factors determined charging per resolution versus per outcome or per conversation?
The team weighed costs, model mix, and customer value; initial beta pricing was unprofitable, leading to a radical move to price at a loss per resolution to drive adoption, with later adjustments incorporating outcome-based pricing and caps to align incentives and reflect the value delivered.
Pricing AI at a loss: How Intercom launched outcome-based pricing before the market existed
Q: What were the internal debates and decisions that led Intercom to bet heavily on Finn and pursue outcome-based pricing?
There was early recognition of AI's potential and a pivotal shift when the team realized Finn could deliver real value; despite skepticism, a strategic alignment emerged to back Finn, consolidate resources, and push for an all-in approach, coupled with pricing that tied value to outcomes and sales incentives.
Why AI won't save media without fixing the infrastructure underneath
Q: What is your vision for Deutsche Welle's transformation into a more tech-enabled media company, and what are the main barriers?
The vision is a connected pipeline where research, production, distribution and audience feedback are tightly integrated through interoperable data systems, but barriers include organizational inertia, complex stakeholder landscapes, and the need for scalable infrastructure and clear decision-making processes.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Chief AI Officer Show

What is The Chief AI Officer Show about and what kind of topics does it cover?

Exec-centric deep dives into how enterprises adopt and govern AI, with a steady stream of guests who lead AI strategy, security, and transformation at large organizations and startups. Episodes often center on governance, pricing models, production-grade AI, multi-agent architectures, and practical paths from pilot to production. Noteworthy are extended discussions about building enterprise AI foundations, data infrastructure, and responsible deployment, making it useful for buyers, vendors, and sponsors focusing on enterprise AI adoption and governance strategies.

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Which podcasts are similar to The Chief AI Officer Show?

These podcasts share a similar audience with The Chief AI Officer Show:

1. The AI Daily Brief: Artificial Intelligence News and Analysis
2. Inside the Strategy Room
3. WSJ What’s News
4. The McKinsey Podcast

How many episodes of The Chief AI Officer Show are there?

The Chief AI Officer Show launched 2 years ago and published 43 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Chief AI Officer Show?

Recent guests on The Chief AI Officer Show include:

1. Eric Ries
2. Fergal Reid
3. Marie Kilg
4. Rohit Parchuri
5. Diamond Bishop
6. Vineet Moroney
7. Linda Yao
8. Lawrence Jones

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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