The Art of Hospitality in the Dental Practice
Dr. Michael Sonick, Team Building and Dental Practice Culture ExpertWhat truly sets a dental practice apart isn’t just clinical skill—it’s the way patients feel the moment they walk through the door. Hosted by world-renowned periodontist, educator, and author Dr. Michael Sonick, this podcast explores the intersection of dentistry and hospitality. Through thought-provoking conversations, practical strategies, and inspiring stories, Dr. Sonick reveals how creating a... more
| Publishes | Twice weekly | Episodes | 55 | Founded | 6 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | How ToBusinessEducationManagement | |||
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For years, I’ve treated patients with severe dental issues. But Frank was different. He came to me with a mouth in ruins—decades of decay, advanced periodontal disease, and a level of dental fear so profound he had trained himself not to smile. He wa... more
For years, I watched it happen. A patient would agree to a complex treatment plan, excited to finally restore their health. Then, my front desk would hand them the printout—a long, confusing, itemized list of codes and fees. I’d see the light in thei... more
For over 40 years, I thought chronic pain was just a part of the job. I started my career in my 20s, and almost immediately, the neck and back pain began. Like so many of my colleagues—nearly 80% of us, in fact—I accepted that the intense physical de... more
I have to be honest. Early in my career, there were times I didn’t tell my patients the whole truth. Not because I wanted to mislead them, but because I was afraid. Afraid of rejection and afraid they’d say “no” to a treatment plan I’d spent hours pr... more
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- Not a Dentist but I still listen (Yes its that good)
What Dr. Sonick shares in this show is not just helpful for dentists (though as a patient, I wish more would listen!)…it’s also incredibly valuable for anyone running a business or seeking to make a greater impact through their work. He not only tells engaging stories but also gives tactical tips on the “little things” any leader can do to make a lasting difference. Subscribe! You won’t regret it.
Apple Podcasts5Heather Parady
United States6 months ago
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Apple Podcasts | #82 |  Indonesia/Business/Management |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Exploring the intersection of dentistry and hospitality, the focus is on how patient experience can significantly elevate dental practices. Through insightful conversations and practical strategies, the host shares how fostering genuine connections with patients and building a culture of care can lead to improved outcomes and practice prosperity. Each episode emphasizes that the essence of dental care lies not only in clinical skills but also in the ability to make patients feel valued and understood. Unique elements include in-depth discussions surrounding effective communication, patient trust, and methods to transform anxiety-filled appointments into pleasant experiences, all tailored for dental professionals seeking to enhance their ser... more
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this podcast launched 6 months ago and published 55 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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