Rephonic
Artwork for The Art of Hospitality in the Dental Practice
Patient Experience
Patient Care
Treating People Not Patients
Dental Practice Management
Hospitality
Dental Care
Dental Practices
Dentistry
Service
Clinical Excellence
Dental Practice
Core Values
Team Management
Workplace Conflict Resolution
Practicing Integrity
Referrals
Dental Patient Care
Mission Statement
Integrity
Communication

What truly sets a dental practice apart isn’t just clinical skill—it’s the way patients feel the moment they walk through the door. Hosted by world-renowned periodontist, educator, and author Dr. Michael Sonick, this podcast explores the intersection of dentistry and hospitality. Through thought-provoking conversations, practical strategies, and inspiring stories, Dr. Sonick reveals how creating a... more

PublishesTwice weeklyEpisodes37Founded4 months ago
Number of ListenersCategories
How ToEducationBusinessManagement

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Artwork for The Art of Hospitality in the Dental Practice

Latest Episodes

What if the most powerful engine for practice growth has nothing to do with marketing,

technology, or even clinical skill? In dental school, we’re trained to be

exceptional clinicians, but we’re left to discover the secrets to building a

truly thr... more

What if I told you that being "reasonable" is the biggest mistake you're making in your

dental practice? After decades of perfecting my clinical skills, I discovered something that

completely changed how I approach patient care—and it has nothing... more

I spent years confusing motion with progress. My calendar was packed, my to-do list was

endless, and I felt like I was crushing it every single day. But when I looked

back at the end of each quarter, I realized something unsettling: I hadn't

actua... more

Have you ever wondered why some patients leave, even after a successful treatment? For

years, I’ve been obsessed with this question, and the answer I found is both

simpler and more profound than you might think. It has nothing to do with your

clin... more

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Dental Practice Heroes
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Host

Dr. Michael Sonick
Host and renowned periodontist focusing on patient-centered care and hospitality in dental practices. He shares insights from his extensive experience to enhance the patient experience in dentistry.

Reviews

5.0 out of 5 stars from 2 ratings
  • Not a Dentist but I still listen (Yes its that good)

    What Dr. Sonick shares in this show is not just helpful for dentists (though as a patient, I wish more would listen!)…it’s also incredibly valuable for anyone running a business or seeking to make a greater impact through their work. He not only tells engaging stories but also gives tactical tips on the “little things” any leader can do to make a lasting difference. Subscribe! You won’t regret it.

    Apple Podcasts
    5
    Heather Parady
    United States3 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The insights shared are seen as valuable not just for dental professionals, but also for anyone involved in service-oriented industries, highlighting a broader significance.
Listeners appreciate the focus on the human aspects of dental care, noting the practical strategies provided for improving patient experiences.
Many commend the engaging storytelling, which makes the content relatable and actionable for those in the dental field.

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Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Exploring the intersection of dentistry and hospitality, the focus is on how patient experience can significantly elevate dental practices. Through insightful conversations and practical strategies, the host shares how fostering genuine connections with patients and building a culture of care can lead to improved outcomes and practice prosperity. Each episode emphasizes that the essence of dental care lies not only in clinical skills but also in the ability to make patients feel valued and understood. Unique elements include in-depth discussions surrounding effective communication, patient trust, and methods to transform anxiety-filled appointments into pleasant experiences, all tailored for dental professionals seeking to enhance their ser... more

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These podcasts share a similar audience with this podcast:

1. Dental Practice Heroes

How many episodes of this podcast are there?

this podcast launched 4 months ago and published 37 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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