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Artwork for The Airbnb Superhost

The Airbnb Superhost

Neil Harvey
Airbnb
Guest Experience
Airbnb Hosting
Hospitality
Hosting
Superhost
Superhost Status
Communication
Property Management
Customer Journey
Customer Service
Personal Safety
Artificial Intelligence
Guest Psychology
Addiction
Room Setup
House Rules
Live-In Hosting
Time Management
Airbnb Superhost

Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb.

In each episode, lasting about 15 minutes, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 10 consecutive years as a qualifying Airbnb Superhost and hosting over 2000 guests from over 40 countries.

With a focus on 3... more

PublishesWeeklyEpisodes122Founded2 years ago
Number of ListenersCategories
BusinessSociety & CulturePlaces & TravelEntrepreneurship

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Artwork for The Airbnb Superhost

Latest Episodes

What do helicopter pilots, paramedics and Airbnb hosts all have in common?

More than you might imagine.

In this episode I'm joined once again by Vito, a helicopter paramedic working on North Sea wind farms. Every day he works in an environment wher... more

What does a German helicopter paramedic working on North Sea wind farms have in common with an Airbnb host in Hertfordshire?

Surprisingly… quite a lot.

In this slightly different episode, I welcome back one of my regular guests, Vito, who has trave... more

What if your biggest obstacle to becoming an Airbnb host isn't Airbnb at all?

For years, I've described myself as an Airbnb Superhost, speaker and mentor. But this week, while refreshing my LinkedIn profile, I had a realisation that completely chang... more

What do a wood-fired hot tub, a helicopter paramedic and a Tokyo train guard all have in common?

Checklists.

In this episode, Neil shares a recent hosting mishap that occurred while he was away from home. Despite seven years of experience managing ... more

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Recent Guests

Andy Baker
Behavioral specialist and podcast host
Able Training Support Limited
Episode: #099 Avoid Your Guests Kicking Off
Kate Lush
Professional intimacy coordinator for the entertainment business
SafeSets
Episode: #090 Know Your Script - How To Keep Out of Trouble
Julie Ford
Founder of Lettings Advice Service, expert in UK property rules
Lettings Advice Service
Episode: #089 The Dangers of Researching with AI

Reviews

4.9 out of 5 stars from 39 ratings
  • Enjoyable listening

    I’m having a lot of fun listening to Neil’s episodes while getting much of useful information. I’m also getting a good laugh for his brilliant sense of humor.

    Apple Podcasts
    5
    Firka_Akh
    United Statesa year ago
  • Fun and simple

    I like how easy he makes it and simple and fun. Easy to listen to, and motivational for me to start my first Airbnb!

    Apple Podcasts
    5
    AriCohen530
    United States2 years ago
  • Fun and informative

    I love Neil’s podcast. I started running my own airbnb a year ago ( just over) and achieved super host status quickly ( hoorah) and now we’re in the top 1% which is great and I love doing it, although I’m not sure how we got there - the Kate Winslet shed turned into an Honesty Shop may have helped a tiny bit. Of course the challenge going forwards is twofold I think. Firstly how to ensure that guests consistently have a great experience and secondly how to stand out from the crowd. Listening to ... more

    Apple Podcasts
    5
    Honesty Shop
    United Kingdom2 years ago
  • Fun and informative

    Valuable insights delivered in a fun and interesting way. Great podcast!

    Apple Podcasts
    5
    Hypnonik
    United Kingdom2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise actionable hosting tips that are easy to implement.
The host's storytelling makes complex hosting challenges relatable and memorable.
Many appreciate the focus on guest experience and long-term revenue through repeat bookings.
Sponsors may find value in the practical, repeatable systems shared across episodes.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

#121. Helicopters and Hosting - what they have in common.
Q: Tell everybody what you're doing.
Vito describes his background as a paramedic and how his path led him to emergency service work, which informs his perspective on precise, calm communication.
#110: When Airbnb Success Turns Sour (and What You Can Learn)
Q: Did you know the snowfields would be the attraction for your property before you started, or did that just happen?
It just happened; the location and demand around winter travel made the snowfields a natural draw without a deliberate initial plan.
#110: When Airbnb Success Turns Sour (and What You Can Learn)
Q: So let's start off. Which part of Australia were your properties?
Sarah explains Crescent Head as the first property, followed by a farm in Canberra and later expanding to additional spaces on the property, highlighting how profitability influenced expansion.
#107 The Student Who Lived Rent-Free
Q: What changed the most once you started focusing on the small details?
The cleanliness of the space, prompt guest communication, and consistent stock management dramatically improved guest satisfaction and led to higher ratings and more repeat bookings.
#108 - Are The Nightmares True?
Q: What has been the most fun experience you've had as a live-in host?
The guests and host describe cooking together as a recurring, enjoyable activity; potluck meals where guests share dishes from their countries create a vibrant, inclusive atmosphere and a sense of community in the home.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Airbnb Superhost

What is The Airbnb Superhost about and what kind of topics does it cover?

This show targets current and aspiring Airbnb hosts with practical, staffing- and guest-focused strategies. Episodes center on hospitality fundamentals, guest experience, and scalable hosting systems, blending actionable tips with personal hosting anecdotes. Listeners likely appreciate concrete workflows, crisis management, and the mindset shift from traditional property management to a service-driven, guest-first approach. Notable strengths include a clear emphasis on proactive processes (checklists, routines, live-in hosting concepts) and a relatable host who shares real-world stories to illustrate principles. The format is concise, highly actionable, and often channels a broader philosophy of generous, thoughtful hospitality that aims to... more

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Which podcasts are similar to The Airbnb Superhost?

These podcasts share a similar audience with The Airbnb Superhost:

1. Thanks For Visiting
2. Airbnb Host Coach Show | Investing for Financial Freedom
3. BiggerPockets Real Estate Podcast
4. ChooseFI | Financial Independence Podcast
5. The Diary Of A CEO with Steven Bartlett

How many episodes of The Airbnb Superhost are there?

The Airbnb Superhost launched 2 years ago and published 122 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Airbnb Superhost?

Recent guests on The Airbnb Superhost include:

1. Andy Baker
2. Kate Lush
3. Julie Ford

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