The Calling (formerly The Agile Contact Centre Podcast)
Callo ConsultingThe Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.
| Publishes | Twice monthly | Episodes | 63 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessManagement | ||||
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Latest Episodes
Ryan Klausner is the Head of Customer Experience at Who Gives A Crap. Who Gives A Crap is one of Australia’s leading toilet paper subscription services and operates as a profit-for-purpose social enterprise that donates a portion of the profits to im... more
Cameron Geason is the General Manager of Retail Operations at Origin Energy. Origin Energy is one of Australia's largest energy providers and delivers electricity, gas, and LPG for more than 4 million customers nationwide.
In this episode, Cameron ... more
Simon Kriss is the Chief Innovation Officer at the Customer Experience Innovation Institute (CXII) and the author of ‘The AI Empowered Customer Experience’. The Customer Experience Innovation Institute aims to change how businesses engage with custom... more
Marc Stickdorn is the CEO and Co-founder of Smaply. Smaply is a software design company specialising in journey mapping and management software used by businesses worldwide.
In this episode, Marc explores what service design is and how to use it to... more
Key Facts
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Reviews
- The team know how to make the guest the hero of each ep
Great guests and always insightful
Apple Podcasts5Chuckajoe
Australia3 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #233 | Australia/Business/Management |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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| Professions | Age Range | Household Income | |||
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How many episodes of The Calling are there?
The Calling launched 6 years ago and published 63 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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