Tell Me Something Good About Retail
Bob Phibbs, The Retail DocConversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
| Publishes | Monthly | Episodes | 143 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersBusinessHow ToEducation | |||
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Latest Episodes
Brian Travilla with OffScript returns to discuss his evolution from retail leader to Amazon executive—and what happened when that chapter abruptly ended.
In this episode, Brian shares:
• His transition from traditional retail (Petco) to Amazon’s lo... more
This episode explores how social media is changing the way people choose where to buy long before they ever walk into a store. Bob talks with Russell Richardson, better known as Russ Flips Whips, about his path from washing cars at 15 to becoming a t... more
How do independent retailers build stores customers love while avoiding the trap of looking like every other shop?
In this episode of Tell Me Something Good About Retail, Bob Phibbs talks with Lockwood founder Mackenzi Farquer and Rachel Thomas from... more
John Robison didn't follow a traditional path. After engineering sound effects for Kiss and designing early video games, he built a thriving luxury automotive service business by rejecting the dealership playbook. In this episode, John explains why l... more
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Reviews
- SO enjoyed the Jim Fielding Episode
This is such a refreshing episode, and podcast in general. I appreciated the balance of candor and optimism.
Apple Podcasts5BekkiCait
Canadaa year ago - The true champion of Experiential Retail
Bob finds the right guests and topics that entertain and educate. I was very lucky to be a guest and look forward to every episode.
Apple Podcasts5jimmydf
United States2 years ago - Informative and entertaining!
Not only was the episode with Nolan Wheeler informative, but also entertaining! You two were great together. Nothing beats listening to genuine people who care about the industry.
Apple Podcasts5Retail1045Canada3 years ago - Great Content
Bob is a great host who guides a content rich and entertaining discussion.
Apple Podcasts5Shep HykenUnited States3 years ago - The Retail Doc knows his stuff!
Guest Richard Shapiro on "Creating Human Connection" said "My father viewed his store as an extension of his home" where every customer was welcomed as a person first and a customer second. This resonated with me, as I worked retail for a long time.
This is typical of Bob's viewpoint and it shows in his guests. The most successful retailers make their customers feel important - they make them feel that they really want to improve (customers') lives.
Apple Podcasts5Mike GMKUnited States5 years ago
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Chart Rankings
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Apple Podcasts | #126 |  United Arab Emirates/Business/Careers |
Talking Points
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Frequently Asked Questions About Tell Me Something Good About Retail
What is Tell Me Something Good About Retail about and what kind of topics does it cover?
Conversations with retailers and suppliers spotlights positive retail leadership, frontline training, and experiential shopping experiences. Episodes frequently explore how brick-and-mortar stores compete in a digital era, practical sales training, storytelling in marketing, and building lasting customer relationships through high-touch service. Notable are deep-dives into CX, brand partnerships, and hands-on strategies from owners and industry leaders, plus actionable tactics like staff development, scent-driven loyalty, and data-informed direct mail. The show often features guests who build or coach successful retail teams, with a clear emphasis on practical impact over theory, making it valuable for listeners who run stores, manage teams... more
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How many listeners does Tell Me Something Good About Retail get?
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How many subscribers and views does Tell Me Something Good About Retail have?
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How many episodes of Tell Me Something Good About Retail are there?
Tell Me Something Good About Retail launched 8 years ago and published 143 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on Tell Me Something Good About Retail?
Recent guests on Tell Me Something Good About Retail include:
1. Brian Travilla
2. Russell Richardson
3. John Elder Robison
4. Tyler Gordon
5. Brian Walter
6. Rebecca Weirda
7. Patrick McCullough
8. Tom Sullivan
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.