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Artwork for Telecom Reseller / Technology Reseller News

Telecom Reseller / Technology Reseller News

Telecom Reseller
Artificial Intelligence
Cybersecurity
Wi-Fi 6E
Callcabinet
Managed Service Providers
Microsoft Teams
Regulatory Compliance
Security
Cloud Solutions
Connectivity Solutions
Customer Support
Clearspan
Healthcare
Telephony Integrations
Customer Service
Cisco Hypershield
Integrated Financial Technologies
Spam Calls
Customer Experience
Edge Computing

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

PublishesDailyEpisodes126Founded16 years ago
Number of ListenersCategories
NewsTechnologyTech News

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Artwork for Telecom Reseller / Technology Reseller News

Latest Episodes

Kaela Kucera, Director of Outbound Sales at Dynamic Lifecycle Innovations, joined Technology Reseller News Publisher Doug Green for an ITAD-focused discussion on sustainability, data security, and the growing importance of full lifecycle IT managemen... more

Greg LaBrie, Vice President of Technology Solutions at Worldcom Exchange Inc. (WEI), joined Technology Reseller News Publisher Doug Green to discuss how AI and next-generation connectivity—anchored by WEI Connect and Starlink—are reshaping enterprise... more

Steven Hess, Co-Founder of Deep Fathom, joined Technology Reseller News Publisher Doug Green to discuss the launch of Deep Fathom’s CMMC Compliance Readiness Suite, an AI-driven platform designed to simplify cybersecurity compliance for defense contr... more

“Now it’s much more about accountability. We need to see metrics moving.” — Jean-Philippe Avelange, Chief Information Officer, Expereo

In this Technology Reseller News podcast, Doug Green speaks with Jean-Philippe Avelange, CIO of Expereo, about a ... more

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Recent Guests

Vaishnavi Bichu
Telecommunications engineer leader specializing in RAN Deployment and Optimization
Episode: Vaishnavi Bichu on Digital Twins and the Future of RAN Deployment, Podcast
Mitch Lieberman
Executive at TELUS Digital, discussing AI-driven CRM initiatives
TELUS Digital
Episode: Fuel iX (TELUS Digital): Mitch Lieberman on AI Orchestration and the Future of Customer Experience, Podcast
Gerry Christensen
Associate founder of ICA AI
ICA AI
Episode: ICA AI’s Gerry Christensen on Relationship-Based AI and Defending Against the Next Wave of Communication Threats, Podcast
Fern Halper
Founder of AI Foundations Group; Vice President of Research at TDWI
AI Foundations Group / TDWI
Episode: Fern Halper on Turning Data into AI Success: Why Foundations Matter More Than Hype, Podcast
Jon Arnold
Consultant and founder of Jon Arnold & Associates
Jon Arnold & Associates
Episode: J Arnold & Associates: Jon Arnold on AI, Fraud, and the Changing Dynamics of Enterprise Communications, Podcast
John Arnold
Founder, John Arnold Associates
John Arnold Associates
Episode: J Arnold & Associates: Jon Arnold on AI, Market Shifts, and the Evolving Communications Landscape, Podcast
Kassaundra McKnight-Young
CNIO of Zebra Technologies
Zebra Technologies
Episode: Zebra Technologies: Kassaundra McKnight-Young on Nursing Informatics and Real-Time Data at the Point of Care, Podcast
Amitha Pulijala
Chief Product Officer at Cyara
Cyara
Episode: Cyara: Amitha Pulijala on AI-Powered Customer Journey Assurance, Podcast
Pedro Andrade
Vice President of AI at Talkdesk
Talkdesk
Episode: Talkdesk: Pedro Andrade on AI as a Digital Workforce in the Modern Contact Center, Podcast

Host

Doug Green
Publisher of Technology Reseller News

Reviews

4.9 out of 5 stars from 13 ratings
  • always a solid listen !

    Mandatory

    Apple Podcasts
    5
    Megans law
    United States5 years ago

Listeners Say

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Mandatory
Always a solid listen

Chart Rankings

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Apple Podcasts
#241
United States/News/Tech News
Apple Podcasts
#116
Ukraine/News/Tech News
Apple Podcasts
#152
Philippines/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

Fern Halper on Turning Data into AI Success: Why Foundations Matter More Than Hype, Podcast
Q: Where would someone start when embarking on AI foundations?
Begin by identifying a specific business problem, assess what data and skills exist, bring in key stakeholders, and incrementally build the data foundation; start small but plan to scale, so governance and cross-functional roles are established from the outset.
Fern Halper on Turning Data into AI Success: Why Foundations Matter More Than Hype, Podcast
Q: Fern, what patterns do you see in organizations that are actually succeeding?
Successful organizations start with a real business need, define clear metrics to measure outputs and ROI, ensure strong data foundations, and maintain governance and literacy programs; they treat AI as an enterprise capability rather than a one-off project, enabling governance and cross-functional collaboration.
Vaishnavi Bichu on Digital Twins and the Future of RAN Deployment, Podcast
Q: So Vaishnavi, could you explain your background and how you see networks evolving over time?
Vaishnavi describes extensive experience in RAN deployment and optimization for large operators, highlighting a shift from phased, isolated deployments to highly interconnected, data-driven processes that rely on accurate site data and cross-team coordination.
Fuel iX (TELUS Digital): Mitch Lieberman on AI Orchestration and the Future of Customer Experience, Podcast
Q: What does TELUS do, and how does TELUS Digital fit into that picture?
TELUS is a Canadian telecom, and TELUS Digital is its technology arm that builds applications to support the business, including AI-enabled CRM initiatives.
AudioCodes: AI-Driven Communications, Microsoft Teams Contact Center, and Intelligent Conversation Insights for the Enterprise Channel, Podcast
Q: What's your take on AI in this space and what is AudioCodes doing in terms of AI for CCaaS and collaboration?
AudioCodes focuses on voice AI and enables a mix-and-match approach, letting enterprises combine different AI engines and speech-to-text components to optimize for each use case, rather than committing to a single vendor. This approach helps resellers differentiate and tailor solutions for diverse client needs.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Listeners can expect an insightful exploration into key issues within the telecommunications and technology sectors. The discussions frequently center on the challenges and innovations experienced by Managed Service Providers (MSPs) and financial advisors, particularly in relation to topics such as mergers and acquisitions, digital brand protection, and cybersecurity strategies. Noteworthy is the podcast's emphasis on the evolving role of AI in communication, with episodes highlighting advancements in email security and voice technology. The engaging dialogues involving industry experts create a rich resource for professionals seeking to stay informed about market trends, operational efficiencies, and strategic growth opportunities.

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this podcast launched 16 years ago and published 126 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Vaishnavi Bichu
2. Mitch Lieberman
3. Gerry Christensen
4. Fern Halper
5. Jon Arnold
6. John Arnold
7. Kassaundra McKnight-Young
8. Amitha Pulijala

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