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Artwork for Telecom Reseller / Technology Reseller News

Telecom Reseller / Technology Reseller News

Telecom Reseller
Artificial Intelligence
Cybersecurity
Wi-Fi 6E
Callcabinet
Managed Service Providers
Microsoft Teams
Cloud Solutions
Regulatory Compliance
Security
Connectivity Solutions
Customer Support
Clearspan
Healthcare
Telephony Integrations
Customer Service
Cisco Hypershield
Integrated Financial Technologies
Spam Calls
Customer Experience
Edge Computing

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

PublishesDailyEpisodes126Founded15 years ago
Number of ListenersCategories
NewsTech NewsTechnology

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Artwork for Telecom Reseller / Technology Reseller News

Latest Episodes

"Nobody can be an expert in everything — so you surround yourself with the right partners," says Chris Young, CEO of Smartel. “That’s how you deliver real value, reduce costs, and earn long-term trust.” In this latest episode of the TELCLOUD POTS and... more

In Part 1 of the Telco Days 2025 podcast series—produced in partnership with Telco Days 2025—Doug Green of Technology Reseller News sits down with Dawid Mielnik, General Manager Telco at Software Mind, a global software and technology services provid... more

In this episode of Technology Reseller News, Publisher Doug Green speaks with Robert Galop and Kevin Nethercott, Co-Founders of Creo Solutions, about how service providers can turn years of “dark” conversation data into immediate, recurring revenue. ... more

In this episode of Technology Reseller News, Publisher Doug Green interviews Bret Kinsella, SVP and GM of Fuel iX, TELUS Digital’s GenAI platform. Kinsella explains how TELUS Digital has become a global powerhouse—running large-scale contact centers,... more

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Accepts Guests
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Recent Guests

Jason Goecke
CTO of Creo Solutions
Creo Solutions
Episode: Monetizing vCons with Creo Solutions, Podcast
Robert Galop
CPO of Creo Solutions
Creo Solutions
Episode: Monetizing vCons with Creo Solutions, Podcast
Robert Bye
Founder of Zenture Partners
Zenture Partners
Episode: Rethinking Telecom Procurement with Zenture Partners, Podcast
Lyle Pratt
vita.io
Episode: Vida.io Secures $4M to Accelerate AI Agent Adoption Across the Channel, Podcast
Don Boxley
CEO of DH2i
DH2i
Episode: Closing the SQL Migration Gap: DH2i’s Approach to HA, Containers & Cross-Platform Mobility, Podcast
Ariel Reid
Vice President of Customer Experience at GCH Technologies
GCH Technologies
Episode: Modernizing Messaging and Voice: GCH Technologies Takes Lead on Short Code Registry Transition, Podcast
Steven Hess
CEO and co-founder of Deep Fathom
Deep Fathom
Episode: Unlocking New MSP Revenue in Compliance: Deep Fathom and the CMMC Opportunity, Podcast
Alex Quilici
CEO of YouMail, discussing Telecom fraud and solutions
YouMail
Episode: YouMail Helps Carriers and Enterprises Stop Telecom Fraud at the Source, Podcast
Tim Wilbourn
Senior Vice President of Customer Support and Customer Success at Crexendo
Crexendo
Episode: “AI Everything” and Tackling the 10DLC Challenge: Crexendo’s Tim Wilbourn on Partner Success, Podcast

Host

Doug Green
Publisher of Technology Reseller News

Reviews

4.9 out of 5 stars from 13 ratings
  • always a solid listen !

    Mandatory

    Apple Podcasts
    5
    Megans law
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the content for its solid insights into the telecommunications landscape and emerging technologies. It is regarded as a valuable resource for understanding complex topics in AI and telecommunications.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#161
United States/News/Tech News
Apple Podcasts
#140
Australia/News/Tech News

Talking Points

Recent interactions between the hosts and their guests.

TELUS Digital Fuel iX: Making Voice AI Work in the Real World, Podcast
Q: What guardrails or what guardrails should organizations have in place before implementing voice AI?
Organizations need to consider AI safety, security, compliance, and the potential need for human oversight in the AI processes.
TELUS Digital Fuel iX: Making Voice AI Work in the Real World, Podcast
Q: Now, are there obstacles to voice AI actually working now?
Yes, there are obstacles related to privacy, efficacy in public spaces, and conveying long or complex information effectively.
TELUS Digital Fuel iX: Making Voice AI Work in the Real World, Podcast
Q: So, Bret, tell me a little bit about TELUS Digital and what you do at TELUS Digital?
TELUS Digital runs contact centers, IT services, and owns one of the largest data labeling businesses for AI models, focusing on generative AI software.
Monetizing vCons with Creo Solutions, Podcast
Q: Why vCons? Why are vCons specifically adept at revealing buried information?
VCons have been standardized to ensure data compliance and portability, and they can unlock insights from conversations.
Monetizing vCons with Creo Solutions, Podcast
Q: How, in fact, can we take vCon, which is a great technology, start monetizing it as a service provider?
As a service provider, it's really about adding business insights on top of the vCons.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The content focuses on various aspects of technology and telecommunications, highlighting developments in areas such as AI, security, and communication services. Frequent discussions revolve around the latest advancements in networking technologies, including Zero Trust networking and AI infrastructure, demonstrating a clear intention to inform listeners about transformative trends in the industry. Notable episodes feature conversations with experts who provide insights into the implications of these advancements for managed service providers (MSPs) and channel partners, emphasizing practical solutions for operational efficiency and increased profitability. Unique attention is paid to emerging technologies and their integration into everyda... more

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These podcasts share a similar audience with this podcast:

1. Planet Money

How many episodes of this podcast are there?

this podcast launched 15 years ago and published 126 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jason Goecke
2. Robert Galop
3. Robert Bye
4. Lyle Pratt
5. Don Boxley
6. Ariel Reid
7. Steven Hess
8. Alex Quilici

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