Level Up CX Tech
Level Up CX TechLevel Up CX Tech, the Genesys podcast, is your resource for deep insights on transforming customer and employee experiences. Join CX innovators, tech leaders, and industry experts as they share success stories, proven strategies, and practical tips for navigating the latest technologies. Whether you’re focused on today’s challenges or preparing for what’s next, our podcast will help you level up y... more
| Publishes | Monthly | Episodes | 56 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessTechnology | ||||
Listen to this Podcast
Latest Episodes
Recognizing that their customers deserve seamless experiences across every touchpoint, Banco Promerica El Salvador is evolving from managing 12 separate vendor systems to building a unified platform that fulfills their promise of relationship banking... more
Probe CX is reshaping customer and employee experiences with AI, automation, and smarter digital design. In this episode, Robert Cooper and Brendan Crawford share how their team delivers measurable outcomes — from reducing handle time and boosting fi... more
When Newfold Digital needed to support millions of customer interactions across their global web hosting brands, they embarked on a cloud migration that fundamentally transformed how they deliver customer service. In this episode of Level Up CX Tech,... more
When OVO Energy set out to scale conversational experiences without sacrificing reliability or empathy, Senior Software Engineer Lucas Woodward brought developer-grade rigor to CX, building front- and back-end chatbots, automated testing pipelines, a... more
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #33 |  Ireland/Technology |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About Level Up CX Tech
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How many episodes of Level Up CX Tech are there?
Level Up CX Tech launched 6 years ago and published 56 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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