Success/ful: Winning Ideas from the World of CS and Beyond
VitallySuccess/ful: Winning Ideas from the World of CS and Beyond is the go-to resource for current and aspiring leaders in Customer Success. Effective CS leadership requires constant collaboration across departments. That means understanding how the principles, challenges, and successes of our internal counterparts intersect with and inform effective Customer Success management. On this podcast, we’re t... more
| Publishes | Twice monthly | Episodes | 11 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
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Latest Episodes
To implement a great strategy, you need to continuously optimize, and data can make optimization much more effective and straightforward.
Tom Lawler, Sr. Director of RevOps at Elastic, joins the show to discuss how leveraging data can enhance CS st... more
Exceptional Customer Success begins with a vibrant culture.
Cynthia Taylor, SVP of Customer Success, Support Experience, and People Science Teams at CultureAmp, joins the show to unveil powerful strategies for building a thriving culture through de... more
Navigating the startup landscape requires more than just a great product—it's about mastering Customer Success at every stage.
Sunil Joseph, an Advisor and Fractional Chief Customer Officer, shares his expertise in creating a cohesive customer expe... more
Customer Success is evolving, and so should the communication strategies CS Leaders use to share their vision and build influence within their organizations.
Neil Wu Becker, CEO and Co-Founder of NextBound, joins the show to offer marketing insights... more
Key Facts
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Reviews
- Great Customer Success Podcast
Packed with some really awesome topics, questions, and conversation!
Apple Podcasts5Lmbgxx
United States2 years ago - This is gonna be gooooood
Taylor Johnston is a legend in the CS world, and such a pro at driving these great conversations. Can’t wait for the next episodes!
Apple Podcasts5GoldsteinRawUnited States2 years ago - Ready for more!
If you’re in Customer Success (or collaborate with anyone in Customer Success) you should check this out. Success/ful takes Customer Success experts and pairs them up with their counterparts in Marketing, Finance, Product Development, Sales and more. I’m familiar with other podcasts in the space and they’re really aren’t any others on par with Successf/ful. The insights and production quality are top-notch. More importantly, it’s just fun to listen to. You can also check out the video versions o... more
Apple Podcasts5Chris DekkerUnited States2 years ago
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Apple Podcasts | #60 |  Ireland/Business |
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this podcast launched 2 years ago and published 11 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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