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Artwork for Spilling the T

Spilling the T

Spilling the T
MBTA
Public Transportation
Massachusetts Bay Transportation Authority
Boston
Transit Advocacy
Public Service
Phil Eng
Transit System Reliability
Infrastructure Upgrades
Commuter Rail
Bus Network Redesign
Social Media
Accessibility
Orange Line
Green Line
Trust In Public Transportation
Transitmatters
Urban Mobility
Public Health
Climate Change

Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing. At the MBTA, we believe in transparency, open communication, and continuous improvement. That's why we've created this podcast—to give you a firstha... more

PublishesMonthlyEpisodes28Founded3 years ago
Number of ListenersCategory
Government

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Artwork for Spilling the T

Latest Episodes

On this episode of Spilling the T, we’re joined by Reggie Ramos, Executive Director of Transportation for Massachusetts (T4MA). Reggie shares the story of how she got into advocacy from an early start as an outspoken 12 year old activist in the Phili... more

On this episode of Spilling the T, we’re joined by Sam Zhou, Chief Engineer & Assistant General Manager of Engineering and Capital at the MBTA. Sam shares his innovative approach to streamlining projects at the T. He gives us the rundown on what “A n... more

On this episode of Spilling the T, we’re joined by Randy Clarke, General Manager and CEO of WMATA, the Washington Metropolitan Area Transit Authority. Randy recaps how he ended up leading WMATA, including stints at the MBTA and CapMetro. Randy also s... more

On this episode of Spilling the T, we’re joined by Holly Arnold, administrator for the 13th largest transit system in the US, the Maryland Transit Administration. Holly will chat with us about the MTA’s approach to navigating aging infrastructure, fu... more

Key Facts

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Recent Guests

Reggie Ramos
Executive Director for Transportation for Massachusetts
Transportation for Massachusetts
Episode: Transportation Justice with Reggie Ramos
Holly Arnold
Administrator for the Maryland Transit Administration
Maryland Transit Administration
Episode: From Baltimore to Boston with Holly Arnold
Erika Mazza
Senior Advisor for Special Projects at the MBTA, experienced in transit leadership and federal policy.
MBTA
Episode: World Cup Playbook with Erika Mazza
Pari Kim
Artist and advocate for public transit and neurodiversity, known for her participation in Love on the Spectrum.
Episode: The T's Biggest Fan with Pari Kim
David Perry
The MBTA's first Director of Ferry Operations with decades of experience in marine transportation and project management.
MBTA
Episode: Perry's Ferries with David Perry
Kate Dineen
President and CEO of A Better City
A Better City
Episode: Building a Better T and A Better City with Kate Dineen
Brendan Crighton
Senate Chair for the Joint Committee on Transportation
Massachusetts State Senate
Episode: Representing the Riders with Senator Brendan Crighton
Sam Zhou
Chief Engineer and Assistant General Manager for Engineering and Capital at the MBTA
MBTA
Episode: The Track Improvement Program with Sam Zhou
McKinley Theobald
Deputy Director of Emergency Management at MassDOT
MassDOT
Episode: Ready for Anything with McKinley Theobald

Host

Andrew Cassidy
Host of the program, providing insider perspectives from the MBTA's Customer and Employee Experience department.

Reviews

4.5 out of 5 stars from 99 ratings
  • useless and boring

    fails to actually critically analyze anything. every episode is just a word salad of non-specific blabber from one of the T’s executives

    Apple Podcasts
    2
    theo colvin
    United States8 months ago
  • Perfect representation of the MBTA

    Tone-deaf (adjective) - Having or showing an obtuse insensitivity or lack of perception particularly in matters of public sentiment, opinion, or taste

    Use in a sentence: The MBTA is still completely tone-deaf to the actual concerns of its riders.

    Apple Podcasts
    1
    Spasljcnakdkqoqpdnv
    United Statesa year ago
  • Informative and optimistic to a fault

    I love listening to this podcast I’ve learned so much about the MBTA. However this is an ad rapped up in an informative podcast. I understand the dedication and leadership in the MBTA trying to correct course from the years of neglect but very little on the longer term goals of making the mbta competitive against the car (competitive meaning effective transportation not just to Park Street). I’m not saying it’s not happening but those questions get sidelined in the convo. After 5 podcasts were t... more

    Apple Podcasts
    4
    KyeDH
    United States2 years ago
  • Transparent Podcast

    Great podcast providing informative, insights into the MBTA’s operations. Thank you for being more transparent. Keep up the good work!

    Apple Podcasts
    5
    Hallowen or Bust
    United States2 years ago
  • Transparent, Interesting, and Informative

    Anyone who utilizes the T should listen to this podcast, it’s really well-produced and nice to hear from the people involved directly.

    Apple Podcasts
    5
    emilychristin
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

A mix of praise and critique highlights the show's transparency and accessibility to MBTA leadership.
Listeners appreciate candid discussions but some feel coverage leans toward optimistic messaging without enough long-term solutions.
Feedback indicates high production quality and valuable insights from executives, with some comments about pacing and focus.

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Talking Points

Recent interactions between the hosts and their guests.

Transportation Justice with Reggie Ramos
Q: How did you end up at the MBTA and what was your path there?
After a pause in government work due to administration changes, I pursued international opportunities, then studied in Cambridge and learned about an opening at the T. I cold-applied and transitioned into a role focused on pilots and innovation, which eventually led me to the MBTA in Boston. The trajectory combined advocacy experience, policy exposure, and a readiness to apply lessons from global transportation to local challenges.
Perry's Ferries with David Perry
Q: What does your role entail and why was now the right time to kind of bring that position into being?
Perry explains that his role involves overseeing the evolution of ferry services, which had previously been managed alongside commuter rail operations, emphasizing the need for dedicated focus as ferry operations expand and gain popularity.
Perry's Ferries with David Perry
Q: Can you walk us through your journey and what led you to this new role at the MBTA?
David Perry describes a fascinating career path starting from Maritime school, transitioning from sailing deep-sea tankers to engineering consulting, before joining the MBTA eight years ago, where he initially focused on commuter rail projects before taking his current role.
World Cup Playbook with Erika Mazza
Q: So what does the planning itself look like?
Erika explained the setup of various committees and the extensive planning processes, emphasizing the collaboration required to ensure efficiency for both the World Cup and daily commuters.
World Cup Playbook with Erika Mazza
Q: Can you share a little bit about your background, what this new role entails, and what drew you to this position?
Erika discussed her journey in transit from community development to leading transit systems, emphasizing her ties to the community, experience in federal transit, and return to the MBTA out of passion for the region and transit.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Spilling the T

What is Spilling the T about and what kind of topics does it cover?

The show centers on transparency and operations within a major urban transit system, exploring behind-the-scenes decisions, infrastructure upgrades, and the practical realities of running a large public transportation network. Episodes often feature senior MBTA leadership and agency partners discussing capital programs, safety improvements, service reliability, and forward-looking initiatives such as accessibility upgrades, world-class events planning, and environmental considerations. A notable strength is tying daily rider experience to strategic policy and project delivery, often highlighting collaboration across departments and with external partners. The format tends to mix technical program details with candid leadership insights, off... more

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These podcasts share a similar audience with Spilling the T:

1. The War on Cars
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4. Code Switch
5. Endless Thread

How many episodes of Spilling the T are there?

Spilling the T launched 3 years ago and published 28 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Spilling the T?

Recent guests on Spilling the T include:

1. Reggie Ramos
2. Holly Arnold
3. Erika Mazza
4. Pari Kim
5. David Perry
6. Kate Dineen
7. Brendan Crighton
8. Sam Zhou

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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