Sound of Customers
Alexandra Nagy, Barbara Aigner, Kunde 21Willkommen beim "Sound of Customers" Podcast, dem idealen Begleiter für Führungskräfte, die sich für Customer Experience begeistern. Im 21. Jahrhundert eröffnen sich zahlreiche neue Wege, um Kunden zu erreichen und zu begeistern. Aber wie genau gehst du auf diesen Wegen? Wie gestaltest du unvergessliche Kundenerlebnisse? Wenn du nach konkreten Ansätzen und einem inspirierenden Hör-Erlebnis suchst,... more
| Publishes | Twice monthly | Episodes | 59 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Language |  German | Number of Listeners | Categories | How ToManagementBusinessEducation |
Listen to this Podcast
Latest Episodes
Unsichtbare Helden & smarte Services Lucie Zumrová, Head of Group Communication und Marketing bei FCC Environment CEE
Doch bei FCC geht’s nicht nur laut und analog zu: Digitale Services wie Container-Online-Shops und eine Erinnerungs-App machen Entso... more
so gelingt Customer Experience Rainer Pascher, Geschäftsführer Murexin GmbH
Kleben mit Konzept
Murexin steht für Lösungen, die halten – technisch wie menschlich. Mit viel Praxisnähe, einem wissenschaftlichen Background und einem besonderen Gespür fü... more
Ein Elfer für die Customer Experience
Doch wie bringt man Technologie und Menschlichkeit unter einen Hut? Martin gibt ehrliche Einblicke in die Herausforderungen bei der KI-Einführung, spricht über Skepsis im Team und verrät, warum nicht die besten P... more
Wie ein Inkasso-Unternehmen CX neu denkt
Im Gespräch mit Alexandra Nagy und Barbara Aigner spricht Giehler über smarte Self-Service-Portale, 24/7 erreichbare Voicebots mit Dialekt und echte Gespräche mit Kund:innen, bei denen es oft nicht ums Geld, s... more
Reviews
- Die Vorfreude ist riesig
👏🙏👍
Apple Podcasts5FlyCabrinhaGermany2 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #185 |  South Korea/Business/Management |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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These podcasts share a similar audience with Sound of Customers:
1. Besser leben
How many episodes of Sound of Customers are there?
Sound of Customers launched 2 years ago and published 59 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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