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SMACK Hospitality

SMACK Hospitality
Hospitality Industry
Sustainability
Hospitality
Tourism
Middle East
Radisson Hotel Group
Investment Conferences
Luxury Travel
Travel Industry
Covid-19
Independent Hotel Show
Tourism Development
Africa
Post-Covid Recovery
Wellness
Leadership
Event Management
Women Empowerment
Food Waste Reduction
Career Development

Welcome to SMACK! Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats. With our podcast we aim to give everybody around th... more

PublishesMonthlyEpisodes114Founded7 years ago
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Artwork for SMACK Hospitality

Latest Episodes

What if the most important career advice you get this year comes from an ex-investment banker?

That's exactly what happened when Florian sat down with the incredible Eu Chin Fen, CEO of Frasers Hospitality, for a LIVEPodcast at IHIF EMEA’s Under 30s... more

"Projects always go wrong."

That’s not us being cheeky, that’s a direct quote from a VP of Development.

This week, Florian’s got Jan Heringa, VP Development and Project Management at Leonardo Hotels, in the SMACK spotlight. From kitchen chaos at 15 ... more

The brand is sold, the tech is integrated, and a new star is rising.

If you are wondering what hotel operations will actually look like in the next few years, Lennert De Jong is already there, blueprint in hand.

In the latest SMACK episode, Florian... more

Building a travel media empire isn’t for the faint-hearted, and Rafat Ali knows exactly what he’s talking about.

This December, Fritz sits down with Rafat, founder and CEO of Skift, for a conversation loaded with insider insights on travel media, st... more

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Recent Guests

Eu Chin Fen
CEO of Frasers Hospitality
Frasers Hospitality
Episode: Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain
Dirk Bakker
Head of Europe, Middle East, Africa Hotels for Colliers
Colliers
Episode: Dirk Bakker – Colliers | The Money Moves Behind Hospitality’s Hottest Destinations
Richard Hyde
Chief Operating Officer for Small Luxury Hotels of the World
Small Luxury Hotels of the World
Episode: Richard Hyde - SLH | Swiping Right on Luxury & Small Hotels
Mieke Berkers
Director of European Business Development at Montgomery Group
Montgomery Group
Episode: Mieke Berkers on Breaktime | Independent Hotel Show goes Munich
Hubert Viriot
CEO of Yotel
Yotel
Episode: Hubert Viriot – YOTEL | From Gatwick Airport to the world: A success story

Host

Florian Montag
Host associated with SMACK Hospitality and SMACK Hospitality Podcast; multiple credits across episodes.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain
Q: Welche Rolle spielen die Kostenstrukturen und das Business-Modelldesign bei der Karriereentwicklung im Hospitality-Sektor?
Verstehen, wo Umsatz entsteht und wie Kosten anfallen, hilft dabei, die eigene Karriere zu planen; man sollte Wissen über Balance Sheet, Income Statement und Cashflow entwickeln, um die Wertschöpfung zu verstehen.
Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain
Q: Wie balancierst du Transparenz, Vulnerabilität und Entscheidungsstärke als Leader?
Entscheidungen treffen ist essentiell, aber auch zuzugeben, wenn man Fehler macht oder Unsicherheit spürt; klare Werte, Authentizität und der Fokus auf Stakeholder-Need helfen, Vertrauen aufzubauen.
Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain
Q: Wie siehst du die Rolle von AI in der Hospitality – welche Bereiche sollten menschlich bleiben und welche könnten durch AI unterstützt werden?
AI kann Datenanalysen liefern und Prozesse optimieren, aber die Kernentscheidung, die menschliche Einschätzung und das serviceorientierte Denken bleiben menschlich; die Interaktion und Empathie mit Gästen sind unverändert zentral.
Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain
Q: Was sind die wichtigsten Fähigkeiten oder Mindsets, die junge Professionals in der Hospitality brauchen, um erfolgreich zu sein?
Man muss echtes Interesse an der gesamten Wertschöpfung zeigen, offen bleiben, die verschiedenen Teile der Industrie kennenlernen und proaktiv nach Gründen suchen, wie man Beiträge leisten kann; es geht um ganzheitliches Verständnis statt nur Spezialwissen.
Jan Heringa - Leonardo Hotels | From Brand Launches to Construction Curveballs
Q: What would you focus on in your first five years?
Jan suggests gaining a good base in all hotel departments to understand the business, along with developing empathy and team leadership skills.

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Frequently Asked Questions About SMACK Hospitality

What is SMACK Hospitality about and what kind of topics does it cover?

A business-focused hospitality show that features leaders shaping hotel development, branding, and guest experience. Episodes cover brand launches, portfolio evolution, and expansion strategies across regions, with frequent emphasis on sustainability, technology, and data-driven operations. Notable threads include rapid scaling through alliances or acquisitions, AI and distribution optimization, and the balance between luxury branding and local authenticity. The show often explores market dynamics in Europe, the Middle East, and the Americas, as well as the evolving definitions of luxury, loyalty programs, and sustainable practices. This mix of operator-level insights, investment angles, and real-world anecdotes is likely to appeal to hotel... more

Where can I find podcast stats for SMACK Hospitality?

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How many listeners does SMACK Hospitality get?

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What are the audience demographics for SMACK Hospitality?

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How many subscribers and views does SMACK Hospitality have?

To see how many followers or subscribers SMACK Hospitality has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to SMACK Hospitality?

These podcasts share a similar audience with SMACK Hospitality:

1. Suite Success: Masters of Hospitality

How many episodes of SMACK Hospitality are there?

SMACK Hospitality launched 7 years ago and published 114 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact SMACK Hospitality?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for SMACK Hospitality?

Rephonic pulls ratings and reviews for SMACK Hospitality from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for SMACK Hospitality?

Rephonic provides full transcripts for episodes of SMACK Hospitality. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on SMACK Hospitality?

Recent guests on SMACK Hospitality include:

1. Eu Chin Fen
2. Dirk Bakker
3. Richard Hyde
4. Mieke Berkers
5. Hubert Viriot

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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