Rephonic
Artwork for Service Sells

Service Sells ist der Podcast, der zeigt, wie exzellenter Kundenservice nicht nur begeistert, sondern auch verkauft. Hosts Maxi und Jakob sprechen mit Expert:innen aus E-Commerce, Customer Experience und Automatisierung über Strategien, Tools und Best Practices, die den Kundenservice zur echten Umsatzmaschine machen. Jede Folge liefert praxisnahe Tipps, spannende Insights und konkrete Handlungsemp... more

PublishesTwice weeklyEpisodes19Foundeda year ago
Language
German
Number of ListenersCategories
EducationBusinessManagement

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Artwork for Service Sells

Latest Episodes

Die teuerste Abkürzung der KI Bubble

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AI Agent in 2 Minuten selber erstellen

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Folge uns auf LinkedIn:

Jakob: www.linkedin.com/in/jakob-hubloher/

Maxi: www.linkedin.com/in/... more

feat. Marina Ansbacher von 4Sellers

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melibo x 4Sellers Integration

4Sellers Webseite

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AI Agent in 2 Minuten selber erstellen

Kostenlose 1:1 Erstberatung buchen

Folge uns auf LinkedIn:

Jakob: www.linkedin.com/in/ja... more

AI Reality Check

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ROI-Rechner

AI Agent in 2 Minuten selber erstellen

Kostenlose 1:1 Erstberatung buchen

Folge uns auf LinkedIn:

Jakob: www.linkedin.com/in/jakob-hubloher

Maxi: www.linkedin.com/in/maxbork/

melibo: htt... more

Takeaways

• Die Anbindung von Systemen muss stabil und gut dokumentiert sein.

• Zukunftssicherheit ist entscheidend bei der Auswahl von Tools.

• Middleware ermöglicht die Integration verschiedener Systeme.

• Eine klare Architektur ist notwendig f... more

Takeaways

Automatisierung ist entscheidend für den Erfolg im E-Commerce.

Datenqualität ist die Grundlage für funktionierende Automatisierung.

Eine saubere Datenlage verhindert Frustration im Kundenservice.

Die Integration von ERP- und Shopsystemen i... more

Takeaways

Kundenzentrierung ist entscheidend für den Unternehmenserfolg.

Zufriedene Kunden führen zu höherem Umsatz.

Kundenbindung ist ein langfristiger Prozess.

Feedback von Kunden ist essenziell für Verbesserungen.

Metriken wie NPS und CLV helfen,... more

"takeaways"

Die First Response Time erhöht sich bei Überlastung.

Hohe Fluktuation im Kundenservice ist ein ernstes Problem.

Automatisierung kann die Effizienz im Kundenservice steigern.

Flexibilität in den Arbeitszeiten kann Burnout-Raten senken.

Di... more

Takeaways

Freshworks bietet eine unkomplizierte Cloud-Lösung für Kundenservice.

Die Skalierbarkeit von Freshdesk ist ein großer Vorteil.

Change Management ist entscheidend für die erfolgreiche Implementierung.

Mitarbeiter müssen in den Prozess der T... more

Key Facts

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Reviews

5.0 out of 5 stars from 2 ratings
  • Love it!

    Danke für den tollen Podcast

    Apple Podcasts
    5
    trebor_to_da_moon
    Germanya year ago

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#181
Austria/Business/Management

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Audience Metrics

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Household IncomeSocial Media Reach

Frequently Asked Questions About Service Sells

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How many subscribers and views does Service Sells have?

To see how many followers or subscribers Service Sells has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

How many episodes of Service Sells are there?

Service Sells launched a year ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Service Sells?

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