
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle... more
| Publishes | Twice weekly | Episodes | 40 | Founded | 6 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||

Your Salesforce badge is losing its premium—fast.
What you’ll learn
- Why Agentforce‑generated configuration packs are slashing senior admin rates by 22% YoY.
- Which new “AI‑Orchestration” micro‑certifications are now gatekeepers to $148 k salari... more
Your enterprise could lose years of AI investment the moment SoundHound upgrades OASYS—if you don't have a portable exit plan.
What you'll learn
* How to embed an Agent Abstraction Layer that turns OASYS intents into OpenAPI contracts you can rero... more
The moment an OASYS agent hits 95 % accuracy, your contract may already be rewriting its own price tag.
What you will learn
* How SoundHound's "Capability‑Upgrade Clause" turns real‑time performance data into automatic price hikes, and why traditi... more
How do you transition your GTM architecture from static SaaS platforms into a high-yield autonomous engine? In this strategic briefing, CRMPosition sits down with Marvin J. Martinez, Founder of Bandsaw.ai, to dismantle artificial intelligence hype an... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #231 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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The episodes center on AI-enabled CRM, exploring how autonomous agents, generative AI, and real-time data orchestration reshape how sales, marketing, and customer service interact with customers. Key themes include in-chat or in-channel AI agents that reduce friction in buying journeys, governance and data-sovereignty concerns when deploying enterprise AI, and architecture patterns that push decision logic into model layers or private environments. Across episodes, practical playbooks emerge for implementing agentic workflows, managing data governance, avoiding vendor lock-in, and balancing speed with risk in large organizations. Notable angles include zero-friction in-chat closing, on-prem or private-cloud AI governance, and the tension be... more
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AI CRM Podcast launched 6 months ago and published 40 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on AI CRM Podcast include:
1. Marvin J. Martinez
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