請用冰開水 Watercooler Conversations
Cathie & Arthur這裡是請用冰開水，一個服務設計 podcast 頻道，跟你分享各種定義不清、各種好不容易用上服務設計的日子 〈請用冰開水〉服務設計領域共享平台・興趣募集 → https://lit.link/watercooler -- Hosting provided by SoundOn
| Publishes | Monthly | Episodes | 16 | Founded | a year ago |
|---|---|---|---|---|---|
| Language |  Korean | Number of Listeners | Categories | BusinessArts |
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Latest Episodes
下半集聚焦探討作為一名服務設計師在職涯經歷中心境上的轉變。從面對專案的龐大規模和複雜性，到角色定位的不明確，以及在廣泛的工作範圍中溝通的挑戰，郭子分享她如何從這一連串的經歷中學習適應和成長，並反思了對服務設計職稱、定義和在不確定環境中尋找熱忱的看法，每一步都體現了成為資深服務設計師的旅程。 more
本集我們邀請在加拿大的郭子分享她從畢業後的職業歷程起點，接著加入顧問公司參與多元的專案，郭子談及她如何在不斷的角色轉換和學習中累積專業硬實力，以及在面對客戶和文化轉換帶來的挑戰時，如何體會到推動服務設計在大型組織中的難處，並在這一過程中加深對服務設計的理解。 more
下半集著重於服務設計在醫療產業的具體挑戰和阻力，探討如何在法律規範的監管、到時間壓力的現實等嚴格限制下仍然能有效進行設計活動。討論涵蓋設計師在與醫療人員合作時需要更有彈性的調整，並以「我們真的有知道比醫師多嗎？」來探討設計師的角色在於促進病人與醫療服務間的有效互動，也是醫療領域與一般領域的不同之處。最後，也強調服務設計不應僅僅局限於特定的工具，重要的是根據專案的具體目標來選擇方法，並相信設計師需要對手法保持反思、開放、和靈活的態度。 more
本集我們邀請在歐洲的Xiao Xue聊聊服務設計在醫療產業轉型的導入，因醫療與新科技結合，與以病人為中心的服務新趨勢，藥廠所面臨的轉型與變革契機。此外，並描述服務設計在複雜醫療產業中的重要任務是「定義彼此的關係」，透過服務設計的方法，幫助藥廠更有效理解病人、醫院、和自身在醫療生態系統中的角色，為病人提供更全面的服務；以及協助跨國藥企總部和在地子公司之間在法規、資源限制和文化差異等面向中彌補認知落差、找到平衡。 more
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Reviews
- 很棒的交流平台
深入淺出！
Apple Podcasts5湯chris
Taiwana year ago
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|---|---|---|---|---|---|
| Primary Location | Social Media Reach | ||||
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請用冰開水 Watercooler Conversations launched a year ago and published 16 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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