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Pillow Talk Sessions

Jessica Gillingham

Pillow Talk Sessions is a podcast about modern hospitality operations and how guest experience is operationally delivered in a tech-enabled world.

Hosted by Jessica Gillingham, author of Tech-Enabled Hospitality, and produced by Abode Worldwide, the show features in-depth conversations with leaders building, operating, and scaling modern hospitality across hotels, short-term rentals, serviced liv... more

PublishesTwice monthlyEpisodes43Founded2 years ago
Number of ListenersCategories
ManagementBusiness

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Latest Episodes

When Njål Elliasson co-founded his Norwegian-based short-term rental property management company, Heimby, in 2022, he was over the moon as it quickly grew in size and profit. But before he knew it, his company started crumbling, going from a $100k pr... more

YouTube

What does it take to build a hospitality brand that delivers genuine quality at a budget price point?

Matt Bell is the Managing Director of Mollie's, a design-led motel and diner concept with properties in Oxford, Bristol, and Manchester. With nearl... more

YouTube

Mike Rawson spent seven years as CIO of CitizenM, one of the most tech-forward hotel brands in the world. His biggest lesson? Technology comes last.

In the latest episode of Pillow Talk Sessions, Mike joins me to break down what most hotels are gett... more

YouTube

In this episode of Pillow Talk Sessions, Tim Major, CEO of Operto, joins host Jessica Gillingham to explain how agentic AI is shifting hospitality from automation to autonomous execution.

Through Operto One, Operto is building an AI workforce capabl... more

YouTube

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Reviews

5.0 out of 5 stars from 13 ratings
  • A must listen for hospitality leaders

    This show delivers thoughtful, in-depth conversations with those right at the heart of hospitality. Highly recommend for anyone looking to go beyond surface-level trends and really understand how the living sectors are truly evolving.

    Apple Podcasts
    5
    af2890
    United Kingdom3 months ago
  • Valuable insights

    This is a great podcast for anyone wanting to know the latest insights around built-to-rent, co-living, multi family and its convergence with hospitality. It’s an easy listen with engaging hosts and a good mix of guests. Give it a go!

    Apple Podcasts
    5
    VixW123
    United Kingdom8 months ago
  • A fresh perspective on the living sector

    I've really been enjoying this podcast – it brings together such a great mix of voices from across the living sector. Hearing from people with different backgrounds adds a lot of depth, and it's fascinating to see how the industry is evolving. The idea of “hotelization” especially stood out to me – the way hospitality is influencing everything from design to operations makes for some really compelling conversations. Definitely worth a listen if you're curious about where the living space is head... more

    Apple Podcasts
    5
    Jeremy_UK
    Poland10 months ago
  • Interesting conversations and fresh ideas

    This is a really good podcast to listen to if you are interested in the hotelization of real estate and the trends shaping modern rental living and hospitality. Good conversation, fresh ideas and interesting and diverse guests.

    Apple Podcasts
    5
    Goodyvampire
    United Kingdoma year ago

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1. The Rest Is Politics

How many episodes of Pillow Talk Sessions are there?

Pillow Talk Sessions launched 2 years ago and published 43 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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