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Artwork for Outsource Accelerator Podcast

Outsource Accelerator Podcast with Derek Gallimore

Derek Gallimore
Outsourcing
Philippines
Global Employment
Remote Work
Artificial Intelligence
Covid-19
Business Process Outsourcing
Offshoring
Customer Experience
BPO
Outsource Accelerator
E-Commerce
Customer Service
BSA Solutions
Fiji
Hiring Branch
Automation
Business Growth
Business Process Outsourcing (BPO)
Offshore Staffing

Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.

PublishesWeeklyEpisodes100Founded9 years ago
Number of ListenersCategories
EntrepreneurshipManagementBusiness

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Artwork for Outsource Accelerator Podcast

Latest Episodes

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:

outsourceaccelerator.com/596

Andy Schachtel, founder and president/CEO of Sourcefit, returns to the Outsource Accelerator Podcast, and each time he does, the company ha... more

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:

outsourceaccelerator.com/595

Mikkel Schmidt, CEO and founder of Azendo, joins the Outsource Accelerator Podcast to explain how he built a deliberately small, higher-end... more

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:

outsourceaccelerator.com/594

King Alandy Dy, CEO and co-founder of Expedock, joins the Outsource Accelerator Podcast to explain how he built a deliberately different ki... more

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:

outsourceaccelerator.com/593

Brian Jones, CEO and founder of VA Platinum, joins the Outsource Accelerator Podcast to explain how he built one of the largest offshore st... more

Key Facts

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Recent Guests

Brian Jones
CEO and founder of VA Platinum
VA Platinum
Episode: OA 593: Offshore Excellence in a Highly-Regulated, High-Complexity Niche with Brian Jones of VA Platinum
Michael Bian
CEO of SixEleven Global Services
SixEleven Global Services
Episode: OA 591: Grassroots Startup Celebrates 8,000 Staff & 20 Years in Business with Michael Bian of SixEleven
Frank Prempeh
CEO at Corpshore Solutions
Corpshore Solutions
Episode: OA 590: Is Uzbekistan the Next Hot Outsourcing Destination with Frank Prempeh of Corpshore Solutions
Simone Bartlett
Co-founder and CEO of Hugo Africa
Hugo Africa
Episode: OA 589: Creating African Opportunity – 4,500 Jobs in 8 Years with Simone Bartlett of Hugo
Tony Horwath
Founder and CEO of Sales Focus Inc.
Sales Focus Inc.
Episode: OA 588: The OG of Outsourced Sales with Tony Horwath of Sales Focus Inc
Daria Leshchenko
CEO and managing partner of SupportYourApp
SupportYourApp
Episode: OA 587: Understanding Support in the Age of AI with Daria Leshchenko of SupportYourApp
Alex Gill
Global Head of Strategy
Harte Hanks
Episode: OA 586: 102 Years in CX, Marketing, Data Services, & Customer Care with Alex Gill of Harte Hanks
Morgan McGilvray
Head of office leasing for Santos Knight Frank in the Philippines.
Santos Knight Frank
Episode: OA 562: How AI & WFH are Impacting the Outsourcing Office Market - with Morgan McGilvray of Santos Knight Frank
Nir Yamin
Head of Sales for Southeast Asia at monday.com
monday.com
Episode: OA 561: The Operating System for BPOs & Offshore Teams - with Nir Yamin of Monday.com

Host

Derek Gallimore
Host of the Outsource Accelerator Podcast and author in the book Inside Outsourcing; central figure promoting global employment and offshore staffing.

Reviews

4.7 out of 5 stars from 18 ratings
  • Great source of information for Outsourcing

    Derek has great guests on the shows covering topics related to the strategy of outsourcing. The discussions are always interesting and insightful for anyone that is interested in building a team offshore.

    Apple Podcasts
    5
    Leticia Maria Souza
    Philippines7 years ago
  • A treasure trove of information

    One of the best resources of information on the business process outsourcing experience, particularly in a Philippines context. The interviewees cover a broad range of backgrounds and perspectives. Highly recommended.

    Apple Podcasts
    5
    DEPNZ
    Philippines7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The show is valued for its Philippines/BPO context and actionable insights for offshore staffing.
Listeners praise the host for practical outsourcing guidance and real-world frameworks.
Guests and topics are seen as credible resources for building offshore teams and improving global employment strategy.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

OA 593: Offshore Excellence in a Highly-Regulated, High-Complexity Niche with Brian Jones of VA Platinum
Q: What role does AI play in your model and how is it adopted by clients?
AI is essential. Over 80% of our team already use AI tools, and clients prefer that VA Platinum lead the AI push rather than learning everything themselves. We lock tools to licensees and build a compliant, controlled environment, which helps deliver higher value work with smaller local teams.
OA 593: Offshore Excellence in a Highly-Regulated, High-Complexity Niche with Brian Jones of VA Platinum
Q: How deep does VA Platinum go in managing day-to-day operations and process design for clients?
We go deep: a dedicated training team, formal induction with modules, and a client-focused coaching layer. We train the VA team and also provide a 35-module course for clients to help them run better businesses, plus relationship and success management to ensure ongoing improvement.
OA 593: Offshore Excellence in a Highly-Regulated, High-Complexity Niche with Brian Jones of VA Platinum
Q: Could you introduce VA Platinum and explain the niche you serve?
VA Platinum has been going for eight years, focuses 95% on Australian financial services, and operates with about 850 team members across Cebu and Davao. The business centers on deeply training specialists for financial planning and mortgage broking, which enables a high level of compliance and service for clients. They scale by adding Philippine staff while maintaining tight integration with client processes and regulatory requirements.
OA 590: Is Uzbekistan the Next Hot Outsourcing Destination with Frank Prempeh of Corpshore Solutions
Q: Where is their English language capability strongest, and how does Uzbekistan compare to Dominican Republic for English-based outsourcing?
Uzbekistan offers competitive pricing and a growing English-speaking workforce, making it a viable alternative to traditional centers like the Dominican Republic, especially when fast site visits and regional proximity are valued.
OA 591: Grassroots Startup Celebrates 8,000 Staff & 20 Years in Business with Michael Bian of SixEleven
Q: What role does AI play in your operations, and how do you implement it with human oversight?
AI is used to augment the workforce, not replace it; there is a need for human oversight to ensure accuracy, with phased migrations (about 20%) and continuous testing and knowledge-base support to deploy effectively.

Audience Metrics

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Frequently Asked Questions About Outsource Accelerator Podcast

What is Outsource Accelerator Podcast about and what kind of topics does it cover?

A pragmatic deep-dive into outsourcing, global employment, and offshore staffing with a strong emphasis on the Philippine BPO ecosystem. Episodes blend practical frameworks, onboarding, governance, and KPI design with real-world examples, case studies, and sponsor-driven resources that position Outsource Accelerator as a central hub for offshoring strategies. Notable is a recurring throughline that technology enables global teams, while the host occasionally covers broader debate points around outsourcing's societal impact and scalability across different markets. The format frequently centers on actionable playbooks for starting small, structuring partnerships, and scaling offshore operations, making it valuable for founders, operators, an... more

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1. The Game with Alex Hormozi

How many episodes of Outsource Accelerator Podcast are there?

Outsource Accelerator Podcast launched 9 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Outsource Accelerator Podcast?

Recent guests on Outsource Accelerator Podcast include:

1. Brian Jones
2. Michael Bian
3. Frank Prempeh
4. Simone Bartlett
5. Tony Horwath
6. Daria Leshchenko
7. Alex Gill
8. Morgan McGilvray

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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