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Artwork for In The Business of Humans

In The Business of Humans

Lynda Harvey + Joe Gilgoff
Leadership
Customer Experience
Linkedin
Toxic Workplace
Personal Branding
Networking
Management
Startups
Boundary Management
Humanity At Work
Bring Your Whole Self To Work
Gaslighting
Branding Vs Personal Brand
Brand Strategy
The Difference Between Leaders and Managers
Career Development
New York City
Hourglass Analogy

The Unlikely Duo: Turning Workplace Dynamics into Lifelong Friendships (and Business Wisdom!)

Meet Lynda Harvey and Joe Gilgoff: a former employee and boss who morphed their professional relationship into an extraordinary, decades-spanning friendship. With 40+ years of combined experience building, scaling, and supporting top-tier Customer Support and Service departments, they've seen it all. But... more

PublishesWeeklyEpisodes9Founded2 months ago
Number of ListenersCategories
CareersBusiness

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Artwork for In The Business of Humans

Latest Episodes

The age-old topic of how to establish the right boundaries at work. Is this even a thing, for career-driven people?! (Yes!)

But how, without damaging our standing and growth potential?! (Please have a listen to this episode!)

Whether you like the e... more

Join Lynda and Joe as they delve into the difference between a Manager, and a Leader.

Interestingly, while being a great "leader" seems to get all of the shine, being a great "manager" embodies a distinct set of skills and is equally critical for a... more

Learn the ins and outs, and the "dos and don'ts" of working with the HR function effectively, in any workplace!

Lynda and Joe are joined by Morgan Montgomery-Rice, current Founder + Fractional Head of People at Bloom Bridge Advisors; former HR / Peo... more

Join Joe and Lynda as they discuss practical, actionable tips and related career anecdotes around this hot topic of career networking! (Well, this is after they get over a case of the giggles, tell awkward stories and talk about CX nightmares out the... more

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Recent Guests

Morgan Montgomery-Rice
Founder of Bloom Bridge Advisors, fractional people leader
Bloom Bridge Advisors
Episode: Mixing It Up With HR (with Morgan Montgomery-Rice)
Alexa DePascuale
Head of Strategy at CBX; branding strategist
CBX
Episode: Personal Branding (with Alexa DePasquale)

Hosts

Joe Gilgoff
Host of The Business of Humans; CX Joe Advisory / The Overthinker
Lynda Harvey
Co-host and founder of Leveled Up Leadership; guiding conversations and guests

Reviews

5.0 out of 5 stars from 11 ratings
  • Thank you

    Thanks for the honesty, the openness and for talking about topics we need to be reminded of and educated about. Great listening to you Lynda in long form and not just IG short form 🙌

    Apple Podcasts
    5
    Curiousitypays
    Australia2 months ago
  • Great Topic

    Working with people is honestly one of the hardest parts of any job, and I don't think we talk about it nearly enough. I love how this podcast dives deep into the actual nuances of corporate life and interpersonal relationships. It’s practical, relatable, and always insightful. Keep the great work and the episodes coming—this is a must-listen!

    Apple Podcasts
    5
    BoxCarMac
    United States2 months ago
  • Great information

    Everyone starting out on their work journey should listen to this podcast. Great examples of what to do and not to do at work.

    Great topic, can’t wait to hear more.

    Apple Podcasts
    5
    innas57
    United States2 months ago
  • Amazing! Relevant!

    Breaking it all down and serving it up with a smile! These experts are energetic and fun and give real life practical advice relevant in any field. I definitely got a lot from it! Can’t wait for more!

    Apple Podcasts
    5
    Hugo130house
    United States2 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests and hosts bring energetic, authentic conversations that feel human and helpful rather than purely theoretical.
The show is valued for real-world examples and actionable takeaways on workplace culture and leadership.
Listeners praise the candid, relatable discussions and practical advice.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#229
Denmark/Business/Careers
Apple Podcasts
#248
Belgium/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

Personal Branding (with Alexa DePasquale)
Q: How do you approach personal branding differently from corporate branding, and how do you weave the two together in day-to-day work?
Personal branding is about aligning who you are with how you show up, while corporate branding guides broader messaging; the two should reinforce each other through consistent behavior, values, and demonstrated excellence.
Personal Branding (with Alexa DePasquale)
Q: Alexa, after a long career building brands for big names, how nervous were you about being the first guest on the show?
I was honored and reassured that my long-standing brand had resonance with the hosts, which calmed the nerves and underscored that sticking with authentic messaging pays off.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Age Range
Household Income
Social Media Reach

Frequently Asked Questions About In The Business of Humans

What is In The Business of Humans about and what kind of topics does it cover?

Two seasoned leaders in customer experience explore humane, human-centered leadership and practical workplace tactics. Episodes blend candid storytelling with actionable guidance on building healthy cultures, partnering with HR, navigating tricky conversations, and leveraging authentic personal brands to advance careers. Across topics like networking, managing social media at work, and addressing toxic environments, the show favors pragmatic, human-focused solutions over glossy buzzwords, often grounded in real-world startup and growth-stage experiences. A standout angle is the hosts' long-running friendship and complementary leadership styles, which inform a transparent, empathetic approach to leadership, culture, and teams—making the show... more

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Which podcasts are similar to In The Business of Humans?

These podcasts share a similar audience with In The Business of Humans:

1. The Jefferson Fisher Podcast

How many episodes of In The Business of Humans are there?

In The Business of Humans launched 2 months ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on In The Business of Humans?

Recent guests on In The Business of Humans include:

1. Morgan Montgomery-Rice
2. Alexa DePascuale

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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