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In The Business of Humans

Lynda Harvey + Joe Gilgoff
Leadership
Customer Experience
Linkedin
Toxic Workplace
Personal Branding
Networking
Management
Code Switching
Startups
Video
Boundary Management
Customer Experience (CX)
Humanity At Work
Bring Your Whole Self To Work
Gaslighting
Brand Strategy
Branding Vs Personal Brand
The Difference Between Leaders and Managers
Diversity and Inclusion
Impact Reel

The Unlikely Duo: Turning Workplace Dynamics into Lifelong Friendships (and Business Wisdom!)

Meet Lynda Harvey and Joe Gilgoff: a former employee and boss who morphed their professional relationship into an extraordinary, decades-spanning friendship. With 40+ years of combined experience building, scaling, and supporting top-tier Customer Support and Service departments, they've seen it all. But... more

PublishesWeeklyEpisodes13Founded7 months ago
Number of ListenersCategories
CareersBusiness

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Artwork for In The Business of Humans

Latest Episodes

Why does video create trust in ways that emails, Slack messages, and even AI often can't?

In this episode of In The Business of Humans, Lynda and Joe are honored and thrilled to be joined by ultra-accomplished film maker Ben Nathan (Owner of All of ... more

What does it really mean to "code switch"—and how much of yourself should you change to succeed?

In this episode of In The Business of Humans, co-hosts Lynda Harvey and Joe Gilgoff are honored to be joined by two extremely accomplished and brilliant... more

Welcome back to Season 2 of In The Business of Humans with hosts Lynda Harvey and Joe Gilgoff.

In this kickoff episode, Lynda and Joe reintroduce themselves, share updates from their professional and personal journeys, and set the stage for an excit... more

How does a podcast about driving humanity in the workplace tackle the imposing topic of AI for the first time? Bringing on one of the world's leading experts is a great place to start!

On our special season 1 finale episode, we're joined by Aria Fin... more

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Recent Guests

Benjamin Ryan Nathan
Award-winning filmmaker based in New York, founder of All of Us Films, director of Impact Reel
All of Us Films / Impact Reel
Episode: Humanity Through Video, with Ben Nathan + Fran Bryzski (Presented by: Hark)
Fran Bryzski
CEO and co-founder of Hark, New York City-based startup for video-first customer feedback
Hark / sendhark.com
Episode: Humanity Through Video, with Ben Nathan + Fran Bryzski (Presented by: Hark)
Dr. Wendy Johnson
Leadership and workforce consultant; author
Independent / Leadership Research and Consulting
Episode: Code Switching at Work: Authenticity, Leadership & Belonging
Clarence Bongalos
Former CMO turned alignment coach and consultant
Affinity Marketing & Alignment Coaching
Episode: Code Switching at Work: Authenticity, Leadership & Belonging
Aria Finger
Chief of Staff to Reid Hoffman, co-host of The Possible Podcast
Reid Hoffman's portfolio / The Possible Podcast
Episode: AI is for Humans
Morgan Montgomery-Rice
Founder of Bloom Bridge Advisors, fractional people leader
Bloom Bridge Advisors
Episode: Mixing It Up With HR (with Morgan Montgomery-Rice)
Alexa DePascuale
Head of Strategy at CBX; branding strategist
CBX
Episode: Personal Branding (with Alexa DePasquale)

Hosts

Joe Gilgoff
Host of The Business of Humans; CX advisory and The Overthinker
Lynda Harvey
Co-host; founder of Leveled Up Leadership and The Internet Star; leadership coach

Reviews

5.0 out of 5 stars from 13 ratings
  • Learning from the best!!!

    Absolutely love Lynda and Joe!!! This has been incredibly helpful being a new leader!!!!

    Apple Podcasts
    5
    89padgett
    United States4 months ago
  • Great weekly listen!

    I love listening to Joe and Lynda break down everyday work topics. They both have a ton of knowledge to share and their conversations are a fun weekly listen.

    Apple Podcasts
    5
    CourtneyFromTheGlass
    United States5 months ago
  • Thank you

    Thanks for the honesty, the openness and for talking about topics we need to be reminded of and educated about. Great listening to you Lynda in long form and not just IG short form 🙌

    Apple Podcasts
    5
    Curiousitypays
    Australia6 months ago
  • Great Topic

    Working with people is honestly one of the hardest parts of any job, and I don't think we talk about it nearly enough. I love how this podcast dives deep into the actual nuances of corporate life and interpersonal relationships. It’s practical, relatable, and always insightful. Keep the great work and the episodes coming—this is a must-listen!

    Apple Podcasts
    5
    BoxCarMac
    United States6 months ago
  • Great information

    Everyone starting out on their work journey should listen to this podcast. Great examples of what to do and not to do at work.

    Great topic, can’t wait to hear more.

    Apple Podcasts
    5
    innas57
    United States7 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Commentary on humane workplace culture and actionable strategies earns strong resonance.
Listeners praise practical, real-world leadership insights and honest conversations.
Many find the discussions on boundaries and burnout particularly timely and useful.
Appreciation for the hosts' candor and relatable storytelling across HR, CX, and leadership topics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#144
Ireland/Business/Careers

Talking Points

Recent interactions between the hosts and their guests.

Personal Branding (with Alexa DePasquale)
Q: How do you approach personal branding differently from corporate branding, and how do you weave the two together in day-to-day work?
Personal branding is about aligning who you are with how you show up, while corporate branding guides broader messaging; the two should reinforce each other through consistent behavior, values, and demonstrated excellence.
Personal Branding (with Alexa DePasquale)
Q: Alexa, after a long career building brands for big names, how nervous were you about being the first guest on the show?
I was honored and reassured that my long-standing brand had resonance with the hosts, which calmed the nerves and underscored that sticking with authentic messaging pays off.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About In The Business of Humans

What is In The Business of Humans about and what kind of topics does it cover?

Two seasoned customer experience leaders discuss real-world workplace dynamics, leadership, and human-centric culture. Across episodes they cover boundaries at work, the distinction between managers and leaders, HR as a strategic partner, networking with authenticity, personal branding, and navigating social media's impact on careers. The conversations blend practical tips with humor and candid stories, all underscored by a focus on humane workplaces, trust, and long-term relationships in business. A notable thread is turning professional relationships into lasting collaboration and friendship while maintaining accountability and measurable results. This show is likely to appeal to mid- to senior-career professionals, people leaders, and an... more

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These podcasts share a similar audience with In The Business of Humans:

1. The Mel Robbins Podcast

How many episodes of In The Business of Humans are there?

In The Business of Humans launched 7 months ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on In The Business of Humans?

Recent guests on In The Business of Humans include:

1. Benjamin Ryan Nathan
2. Fran Bryzski
3. Dr. Wendy Johnson
4. Clarence Bongalos
5. Aria Finger
6. Morgan Montgomery-Rice
7. Alexa DePascuale

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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