
Hafners CX Podcast wird ohne Apostroph geschrieben. Und ohne Schnörkel sind auch seine Gespräche mit nationalen und internationalen Experten fürs die Gestaltung einer differenzierenden Customer Experience. In unregelmässigen Abständen geben Prof. Dr. Nils Hafner und seine Gäste Einblicke in den Managementbaukasten für ein überragendes Kundenmanagement.
| Publishes | Infrequently | Episodes | 18 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language | Categories | EntrepreneurshipBusinessManagement | |||

Hafner unterhält sich mit Michael Lüttgen, Mitglied der Geschäftsleitung Kunde und Chief Customer Officer bei der Kaufland Stiftung & Co. KG. Dabei wird deutlich, warum Michaels Herz für den Handel schlägt. Allein die Anzahl an Kunden und an Produkte... more
Hafner unterhält sich mit Kristina Klahm, Expertin aus dem CX Bereich und aktuell Projektleiterin für die CDP bei der e.on aus Essen. Bemerkenswert an dieser Episode ist, dass deutlich wird, wie integriert Unternehmen in den Bereichen People, Process... more
Hafner unterhält sich mit Markus Lange, Tribe Head CX bei der SIGNAL IDUNA. Bemerkenswert an dieser Episode ist, wie die Anwendung agiler Methoden den Weg zur Kundenzentrierung der SIGNAL IDUNA als Vollversicherung geprägt haben. Markus skizziert sei... more
Hafner unterhält sich mit Lars Hanf, Head of Marketing für den Bereich Bioprocess Solutions, bei Sartorius in Göttingen. Die Reise beginnt mit den verschiedenen Stationen von Lars auf seinem Weg zum Marketingleiter bei einem internationalen DAX Unter... more
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #171 |
Listeners, social reach, demographics and more for this podcast.
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These podcasts share a similar audience with Hafners CX Podcast:
1. CX-Talks - Insights, Technologie und Management für bessere Customer Experience
2. OMR Podcast
3. RONZHEIMER.
4. LANZ & PRECHT
5. Apokalypse & Filterkaffee
Hafners CX Podcast launched 5 years ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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