谈判,是一种压力下的人际沟通,也是最常见的沟通场景。大到国际纷争,小到讨价还价,都免不了心理和语言的暗战,然而决定谈判结果的关键因素,却是情绪的控制和表达。一旦陷入负面情绪,你的焦点就不再是好好说话,而是保护自己或者攻击对方。 情绪是一种情感体验,应当靠感知,而不是简单地去想象。当他人说了或者做了某些对你而言非常重要的事情,你的情绪就会做出回应,同时伴随着相关思绪、生理变化,甚至做某些事情的冲动。 因此,如何激发谈判对象以及自身的正面情绪才是最大挑战。本书集中探讨了如何借助于正面情绪,争取达成明智的协议,并为大家介绍应对情绪时可能遇到的主要难题,以及构建实务构架,来解决这些难题。这些实务构架并不需要挖掘内心最深处的情感,也不需要操纵其他人的情绪,只是提供了情绪管理的有益建议,现学现用即可。
Publishes | Daily | Episodes | 23 | Founded | 7 years ago |
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Language | Categories | Personal JournalsSociety & Culture |
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #249 |
Listeners, social reach, demographics and more for this podcast.
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高情商谈判 launched 7 years ago and published 23 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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