Rephonic
Artwork for Service Evolution
Facility Management
Leadership
Autonomous Leadership
Dollar Tree
Coaching
Communication
Team Dynamics
Client Relationships
Recession
Sustainability
ESG
CGP Maintenance and Construction Services
Self-Awareness
Philanthropy
Team Performance
Crisis Management
Cost Management
Technology
Energy Efficiency
Stakeholder Engagement

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways ... more

PublishesWeeklyEpisodes200Founded7 years ago
Number of ListenersCategories
BusinessMarketing

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Artwork for Service Evolution

Latest Episodes

Summary

In the latest episode of Service Evolution, host Jim Robinson welcomes Aaron Walker for a deep dive into the intersection of business, family, faith, and personal growth. With forty-seven years of entrepreneurial experience and as the founde... more

Summary

In the latest episode of Service Evolution, host Jim Robinson and his guests, Neil McQuiston and Skyler Coffey, unpack what’s changing and what’s working in the world of sales for the trades industry.

One of the biggest takeaways from their... more

Summary

In the latest episode of Service Evolution, host Jim Robinson and his guests, Neil McQuiston and Skyler Coffey, explore one of the most crucial facets of facility maintenance sales: building genuine, lasting partnerships through trust. The c... more

Summary

In the latest episode of Service Evolution, Jim Robinson, Neil McQuiston, and Skyler Coffey, come together to tackle one of the most critical and often overlooked elements of sales success: building a winning sales culture.

The conversation... more

Key Facts

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Number of Listeners
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Recent Guests

Maria Johnson
HR professional and three-time MVP in employee support
Episode: The Role of HR in Employee and Employer Support with Maria Johnson
Lori Prust
Life coach and founder of the coaching group SOAR
Episode: From Employee to Entrepreneur: Coaching Full-Time and Loving It - Part 1
Joshua Witte
Director of ESG Sustainability and Energy at Dollar Tree
Dollar Tree
Episode: Dollar Tree’s ESG Journey - Three Years Later

Host

Jim Robinson
Host of Service Evolution, discussing topics related to service leadership, vendor relationships, and community impact.

Reviews

5.0 out of 5 stars from 12 ratings
  • Great!

    I’m part of a Hospitality family business in Nebraska. We own, operate, build, renovate and maintain our properties. My role is mostly overseeing the facilities and construction within our business. It’s so refreshing to find a podcast out there that I can relate to and learn from so directly! Please keep them rolling and thanks for the podcast!

    Apple Podcasts
    5
    jholz44
    United States6 years ago
  • Great info

    Relevant content. Thanks!

    Apple Podcasts
    5
    ghilonigranite
    United States7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the relevant and relatable content, highlighting its direct applicability to their own experiences in the service industry.
Many find the discussions refreshing and informative, expressing gratitude for the insights shared by the hosts and guests.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

From Employee to Entrepreneur: Coaching Full-Time and Loving It - Part 1
Q: How did faith play a role in your transition to coaching?
Lori bases her identity as a Christian, integrating faith into her coaching while remaining respectful of others' differing beliefs.
From Employee to Entrepreneur: Coaching Full-Time and Loving It - Part 1
Q: What does overcoming challenges look like for you during this career shift?
Lori emphasizes a mentality of learning from challenges rather than seeing them as failures, encouraging a mindset of exploration and adaptation.
From Employee to Entrepreneur: Coaching Full-Time and Loving It - Part 1
Q: What motivated you to transition from the corporate world to coaching?
Lori felt friction in the corporate environment where her skills and strengths didn't align with her roles, prompting her decision to pursue coaching.
Exploring the Power of Autonomous Leadership: Live at RFMA’s 2025 Annual Conference
Q: What was behind those four o'clock Friday meetings?
I wanted to recap the week and ensure I had analytics prepared for my boss's Monday meeting.
Exploring the Power of Autonomous Leadership: Live at RFMA’s 2025 Annual Conference
Q: What does autonomy feel like for you to lead?
For me specifically, it's something that it's not just shown, but it's something you have to experience.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
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Frequently Asked Questions About Service Evolution

What is Service Evolution about and what kind of topics does it cover?

Focused on the service industry, this podcast offers valuable insights from leaders through interviews that highlight best practices, crisis leadership strategies, and community empowerment. Listeners can expect discussions on essential topics such as vendor relationships, crisis management, employee engagement, and leadership development. The host often draws from personal experiences, emphasizing authentic interactions and the importance of aligning corporate values with those of vendors and employees. Noteworthy aspects include the exploration of current trends in the industry, including the recruitment of younger professionals in trades and effective communication strategies during emergencies, making it especially relevant for service-... more

Where can I find podcast stats for Service Evolution?

Rephonic provides a wide range of podcast stats for Service Evolution. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Service Evolution and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Service Evolution get?

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What are the audience demographics for Service Evolution?

Rephonic provides comprehensive predictive audience data for Service Evolution, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Service Evolution have?

To see how many followers or subscribers Service Evolution has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Service Evolution?

These podcasts share a similar audience with Service Evolution:

1. Dateline NBC

How many episodes of Service Evolution are there?

Service Evolution launched 7 years ago and published 200 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Service Evolution?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Service Evolution?

Rephonic pulls ratings and reviews for Service Evolution from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for Service Evolution?

Rephonic provides full transcripts for episodes of Service Evolution. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Service Evolution?

Recent guests on Service Evolution include:

1. Maria Johnson
2. Lori Prust
3. Joshua Witte

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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