Field Service Academy
Odyssee Field ServiceYou cannot innovate your field service strategy without innovating the way you work. With the sharing of knowledge and experience through this website, Odyssee Field Service is committed to help service companies achieve field service excellence wherever in the world they operate. Build, tune and power your field service engine. We love to share all our service knowledge with you. Innovate and lea... more
| Publishes | Twice monthly | Episodes | 3 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessManagement | ||||
Listen to this Podcast
Latest Episodes
The clock is ticking, the customer is waiting, the technician is rushing, the planner is stressing. Not an ideal situation. Still, it sounds familiar to everyone in the Field Service. You want to have as much jobs done as possible, but this might h... more
The first time fix ratio is really very important for your customer satisfaction. It's about my technician goes to the customer and he can repair the machine no matter what because he has the right spare parts with him.
Speaking about Logistics, st... more
Very important nowadays. It's all about service and the customer is the reason of your service activity. We need to put the customer at the center of the whole service process. But how do we do that? Find more on fieldserviceacademy.org
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #75 |  Canada/Business/Management |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
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| Professions | Age Range | Household Income | |||
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How many episodes of Field Service Academy are there?
Field Service Academy launched 6 years ago and published 3 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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