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The Experience Strategy Podcast

Dave Norton, Aransas Savas, and Joe Pine
Experience Economy
Customer Experience
Experience Strategy
Transformation Economy
Cracker Barrel
Corporate Strategy
Retail
Airbnb
Weight Watchers
Travel
Retail Strategy
Wall Street Journal
Personalization
Atlanta Braves
Zara
Situational Markets
Transformational Travel
Scheels
Disney
The Battery Atlanta

With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.

PublishesTwice monthlyEpisodes135Founded5 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for The Experience Strategy Podcast

Latest Episodes

The Experience Strategy Podcast | theexperiencestrategist.substack.com

A nurse whose only job was to hold a patient's hand during a procedure. A debrief with the doctor scheduled before the procedure was even booked. A title accidentally revealed m... more

YouTube

The Experience Strategy Podcast | theexperiencestrategist.substack.com

A Wall Street Journal article from June 3, 2026 asked a question that stopped the hosts cold: What is personalized pricing, and why are lawmakers scrambling to ban it? The premi... more

YouTube

Featured article: "Wellness Tourism Could Top 900 Billion in 2030. Luxury Hotels Are Racing to Keep Up." — Forbes

A Forbes feature highlighting 12 luxury hotels leading the wellness tourism shift — immersive White Lotus–style programming, longevity... more

YouTube

The Experience Strategy Podcast Hosts: Aransas Savas, Dave Norton, Joe Pine

Featured articles:

• "Death of the Segment: Why Personas Are Killing Personalization" — SwiftERM

• "Your Personas Are Outdated. It's Time to Evolve Your Approach." — Au... more

YouTube

Key Facts

Accepts Guests
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Recent Guests

Blake Morgan
CX futurist and author known as the Queen of CX
Episode: How to Stay Customer-Centric During Economic Downturns with Blake Morgan
George Barnett
Silicon Valley-based diplomat, engineer, consultant, investor, and entrepreneur
Strategy Toolkit
Episode: Integrating Experience into Corporate Vision with George Barnett of the Strategy Toolkit
Richard Millington
Founder of FeverBee and Enterprise Community Strategist
FeverBee
Episode: Creating Time Well Spent in Communities with Feverbee Founder and Enterprise Community Strategist, Richard Millington
Sarah Dusek
Activist, venture capitalist, author, and founder of Under Canvas
Under Canvas
Episode: Creating Purpose-Driven Experiences with Sarah Dusek
Brian Anderson
Director of National Outings at Sierra Club
Sierra Club
Episode: Leveraging Transformational Travel to Drive Relevance and Impact at Sierra Club
John Gusiff
Managing partner for Customer Centric Solutions, expert in customer experience strategy.
Customer Centric Solutions
Episode: The Power of Situational Markets in Experience Strategy
Spencer Cook
Immersive Creative Agent at Continuum
Continuum
Episode: Enhancing Customer Experiences with Driving Business Value with AR/VR
Bryan Searing
Expert in advanced technologies at Stone Mantel
Stone Mantel
Episode: Enhancing Customer Experiences with Driving Business Value with AR/VR
Steve Usher
Founder and host of The Experience Designers Podcast
The Experience Designers Podcast
Episode: Situational Markets and Employee Experiences with Steve Usher of The Experience Designers Podcast

Hosts

Dave Norton
Experienced futurist and founder of Stone Mantle; co-host with a focus on behavior change and motivation.
Joe Pine
Co-host; author of The Experience Economy; leading voice on transformation and experience strategy.
Aransas Savas
Host; expert in motivation and behavior change, focused on experience strategy.

Reviews

5.0 out of 5 stars from 29 ratings
  • Fantastic Interview

    Dave and Aransas maintain great consistency in the quality of their guests and conversations. These two thought leaders pair seamlessly as they interview the guest and provide key takeaways for the listener. There is are pertinent nuggets that can be found in each conversation. I particularly like their focus on collaboration and their ability to appeal to businesses of all sizes. Listen and enjoy!

    Apple Podcasts
    5
    bipartisan maven
    United States4 years ago
  • Amazing podcast!

    I love listening to this podcast! Dave and Aransas have a deep understanding of experience strategy and give great, simplified takeaways. They make every episode a good listen.

    Apple Podcasts
    5
    Ilovesports22
    United States4 years ago
  • Five Stars

    I like how Dave and Aransas ask the questions that I’m looking for. There is quite a variety of guests that they have on the show as well so there’s something to apply to every business.

    Apple Podcasts
    5
    - Graphic Artist
    United States4 years ago
  • Great podcast

    I learned so much!

    Apple Podcasts
    5
    kyle64688644
    United States4 years ago
  • So helpful!

    I learn so much from every episode- big ideas and easy ways to apply them.

    Apple Podcasts
    5
    CX Pro
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Audience cares about practical takeaways and frameworks
Great insights for sponsors looking for CX-forward shows
Hosts offer a strong balance of theory and real-world examples
Guests are consistently relevant to transformation and experience strategy

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

The New Profit Model in Sports: The Atlanta Braves' Experience Strategy
Q: Joe, why is it that the academics and a lot of cities say that sports venues don't pay off?
Joe explains that traditional economic views suggest sports venues do not pay off because they often rely on heavy public funding without sufficient returns in tax revenue.
The Wall Street Journal on the Value of Getting People to Spend More Time with Your Brand
Q: If you were to start an experience-led brand or business, what would you do?
The hosts are tasked with pondering their responses for the next episode.
Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR]
Q: What does the Felt Experience Indicator look like?
The Felt Experience Indicator consists of three interconnected circles focusing on the school experience's life cycle, dimensions like happiness and connection, and qualitative feedback from the community.
Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR]
Q: What is Yellow Car, and why is Experience Strategy important for schools?
Yellow Car focuses on the experience strategy for international schools, creating impact by differentiating schools through intentional experience design.
Creating Purpose-Driven Experiences with Sarah Dusek
Q: What are you up to with your new company?
I'm building a new travel company that focuses on global experiences and how we can travel regeneratively, helping to heal and save our planet while providing luxurious experiences.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Experience Strategy Podcast

What is The Experience Strategy Podcast about and what kind of topics does it cover?

Listeners tune in for strategic insights on how experiences and transformations shape customer behavior and business outcomes. Episodes balance theory with practical examples across topics like transformation economies, personalization, longevity, and experiential retail, often tying in current events and real-world case studies. Noteworthy is the pair-and-panel dynamic among experienced hosts who blend futurist thinking with hands-on guidance, making complex concepts accessible for executives, marketers, and product teams. The show often highlights frameworks around encapsulation, the transformation economy, and mode-based experiences, which can help teams design more engaging customer journeys and longer-term engagements.

Where can I find podcast stats for The Experience Strategy Podcast?

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How many listeners does The Experience Strategy Podcast get?

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How many subscribers and views does The Experience Strategy Podcast have?

To see how many followers or subscribers The Experience Strategy Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Experience Strategy Podcast?

These podcasts share a similar audience with The Experience Strategy Podcast:

1. The McKinsey Podcast
2. Masters of Scale
3. Hidden Brain

How many episodes of The Experience Strategy Podcast are there?

The Experience Strategy Podcast launched 5 years ago and published 135 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Experience Strategy Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Experience Strategy Podcast?

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What guests have appeared on The Experience Strategy Podcast?

Recent guests on The Experience Strategy Podcast include:

1. Blake Morgan
2. George Barnett
3. Richard Millington
4. Sarah Dusek
5. Brian Anderson
6. John Gusiff
7. Spencer Cook
8. Bryan Searing

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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