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Artwork for The Experience Strategy Podcast

The Experience Strategy Podcast

Dave Norton, Aransas Savas, and Joe Pine
Experience Strategy
Customer Experience
Corporate Strategy
Cracker Barrel
Experience Economy
Weight Watchers
Scheels
Wall Street Journal
Situational Markets
Financial Services
Campfire Meals
Community Strategies
Employee Experience
Transformational Travel
Environmental Conservation
Behavioral Economics
Porter's Five Forces
SWOT Analysis
The Washington Post
Retail

With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.

PublishesWeeklyEpisodes118Founded4 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for The Experience Strategy Podcast

Latest Episodes

In this episode of the Experience Strategy Podcast, hosts Joe Pine, Dave Norton, and Aransas Savas discuss their recent experiences at the Arival Conference and The Collaboratives, focusing on the evolving landscape of travel experiences and the impa... more

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Adweek just did a write up on Uber's new ad campaign and we found reasons to concur with the article and take what Uber is doing farther. In this episode of the Experience Strategy Podcast, hosts Aranzas Savas, Joe Pine, and Dave Norton discuss Uber'... more

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In a recent HBR article, Yang Li shares his theory for how Pop Mart won young customers.  But we think that fragmented attention is not what Pop Mart has mastered. Instead, they have mastered markets within/situational markets. In this conversation,... more

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Lil’ Miquela and Mia Zelu have millions of followers and generate serious income, despite being created with artificial intelligence. A recent article in the NY Times caught our attention and we just had to weigh in on how AI influencers are changing... more

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Recent Guests

Blake Morgan
CX futurist and author known as the Queen of CX
Episode: How to Stay Customer-Centric During Economic Downturns with Blake Morgan
George Barnett
Silicon Valley-based diplomat, engineer, consultant, investor, and entrepreneur
Strategy Toolkit
Episode: Integrating Experience into Corporate Vision with George Barnett of the Strategy Toolkit
Richard Millington
Founder of FeverBee and Enterprise Community Strategist
FeverBee
Episode: Creating Time Well Spent in Communities with Feverbee Founder and Enterprise Community Strategist, Richard Millington
Sarah Dusek
Activist, venture capitalist, author, and founder of Under Canvas
Under Canvas
Episode: Creating Purpose-Driven Experiences with Sarah Dusek
Brian Anderson
Director of National Outings at Sierra Club
Sierra Club
Episode: Leveraging Transformational Travel to Drive Relevance and Impact at Sierra Club
John Gusiff
Managing partner for Customer Centric Solutions, expert in customer experience strategy.
Customer Centric Solutions
Episode: The Power of Situational Markets in Experience Strategy
Spencer Cook
Immersive Creative Agent at Continuum
Continuum
Episode: Enhancing Customer Experiences with Driving Business Value with AR/VR
Bryan Searing
Expert in advanced technologies at Stone Mantel
Stone Mantel
Episode: Enhancing Customer Experiences with Driving Business Value with AR/VR
Steve Usher
Founder and host of The Experience Designers Podcast
The Experience Designers Podcast
Episode: Situational Markets and Employee Experiences with Steve Usher of The Experience Designers Podcast

Reviews

5.0 out of 5 stars from 28 ratings
  • Fantastic Interview

    Dave and Aransas maintain great consistency in the quality of their guests and conversations. These two thought leaders pair seamlessly as they interview the guest and provide key takeaways for the listener. There is are pertinent nuggets that can be found in each conversation. I particularly like their focus on collaboration and their ability to appeal to businesses of all sizes. Listen and enjoy!

    Apple Podcasts
    5
    bipartisan maven
    United States3 years ago
  • Amazing podcast!

    I love listening to this podcast! Dave and Aransas have a deep understanding of experience strategy and give great, simplified takeaways. They make every episode a good listen.

    Apple Podcasts
    5
    Ilovesports22
    United States3 years ago
  • Five Stars

    I like how Dave and Aransas ask the questions that I’m looking for. There is quite a variety of guests that they have on the show as well so there’s something to apply to every business.

    Apple Podcasts
    5
    - Graphic Artist
    United States3 years ago
  • Great podcast

    I learned so much!

    Apple Podcasts
    5
    kyle64688644
    United States3 years ago
  • So helpful!

    I learn so much from every episode- big ideas and easy ways to apply them.

    Apple Podcasts
    5
    CX Pro
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find the content applicable to businesses of all sizes, promoting a focus on collaboration.
Listeners appreciate the insightful discussions and the caliber of guests featured on the show.
The hosts are commended for their ability to simplify complex topics related to customer experience and business strategy.
The podcast has been described as practical, providing actionable takeaways and a balance of strategic and tactical insights.

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Talking Points

Recent interactions between the hosts and their guests.

The New Profit Model in Sports: The Atlanta Braves' Experience Strategy
Q: Joe, why is it that the academics and a lot of cities say that sports venues don't pay off?
Joe explains that traditional economic views suggest sports venues do not pay off because they often rely on heavy public funding without sufficient returns in tax revenue.
The Wall Street Journal on the Value of Getting People to Spend More Time with Your Brand
Q: If you were to start an experience-led brand or business, what would you do?
The hosts are tasked with pondering their responses for the next episode.
Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR]
Q: What does the Felt Experience Indicator look like?
The Felt Experience Indicator consists of three interconnected circles focusing on the school experience's life cycle, dimensions like happiness and connection, and qualitative feedback from the community.
Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR]
Q: What is Yellow Car, and why is Experience Strategy important for schools?
Yellow Car focuses on the experience strategy for international schools, creating impact by differentiating schools through intentional experience design.
Creating Purpose-Driven Experiences with Sarah Dusek
Q: What are you up to with your new company?
I'm building a new travel company that focuses on global experiences and how we can travel regeneratively, helping to heal and save our planet while providing luxurious experiences.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Experience Strategy Podcast

What is The Experience Strategy Podcast about and what kind of topics does it cover?

Focusing on the evolution and importance of customer experience strategies in business, this podcast explores how companies can transform their operations to meet customer needs effectively. It features in-depth discussions on various topics such as corporate strategy, community engagement, and the significance of empathy during economic downturns. The hosts frequently invite experts from diverse backgrounds, making the content particularly beneficial for professionals seeking actionable insights into customer-centric approaches. The thematic variety and practical focus help listeners of all backgrounds look at experience transformation as a route to build sustainable success in their organizations.

Where can I find podcast stats for The Experience Strategy Podcast?

Rephonic provides a wide range of podcast stats for The Experience Strategy Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Experience Strategy Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Experience Strategy Podcast get?

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What are the audience demographics for The Experience Strategy Podcast?

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How many subscribers and views does The Experience Strategy Podcast have?

To see how many followers or subscribers The Experience Strategy Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Experience Strategy Podcast?

These podcasts share a similar audience with The Experience Strategy Podcast:

1. How I Built This with Guy Raz
2. IMO with Michelle Obama and Craig Robinson

How many episodes of The Experience Strategy Podcast are there?

The Experience Strategy Podcast launched 4 years ago and published 118 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Experience Strategy Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Experience Strategy Podcast?

Rephonic pulls ratings and reviews for The Experience Strategy Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for The Experience Strategy Podcast?

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What guests have appeared on The Experience Strategy Podcast?

Recent guests on The Experience Strategy Podcast include:

1. Blake Morgan
2. George Barnett
3. Richard Millington
4. Sarah Dusek
5. Brian Anderson
6. John Gusiff
7. Spencer Cook
8. Bryan Searing

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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