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Artwork for The DEX Show: A Show for IT Change Makers

The DEX Show: A Show for IT Change Makers

Nexthink
Digital Employee Experience
Nexthink
Artificial Intelligence
Employee Experience
Digital Transformation
Generative AI
Zentech
Digital Adoption
Cloud Computing
Change Management
Sustainability
Productivity
Leadership
Proactive IT
AI In Technology
Dexops
Employee Engagement
Automation
Microsoft
Experience Levels Agreement

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.If you see IT as more than the basement-d... more

PublishesWeeklyEpisodes237Founded6 years ago
Number of ListenersCategory
Technology

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Artwork for The DEX Show: A Show for IT Change Makers

Latest Episodes

Rising device costs, new AI workloads and changing employee expectations are forcing organizations to rethink how workplace hardware is managed. Scott Pope, Director of Value Advisory Customer Outcomes at Nexthink, returns to explore how DEXOps is re... more

What happens to your digital workplace when millions of employees stream the biggest sporting event on the planet? In this World Cup special, Mike Lovewell and David Adelman unpack Nexthink's exclusive World Cup DEX study, revealing how live football... more

Experience 2026 is heading to Orlando, and this special episode previews what attendees can expect from the year's biggest Digital Employee Experience event. Megan Brake, Head of Content at Nexthink, joins Mitch Trychta, Lead of Digital Employee Expe... more

Fresh off another standout Gartner Digital Employee Experience Magic Quadrant, the DEX Show takes a (hopefully) well-earned victory lap with Nexthink analyst relations leader Andrew Robertson. Andrew joins Tom, Oriana, and Dina to unpack Nexthink’s c... more

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Recent Guests

Phil Kirschner
Founder of PK Consulting; expert in workplace strategy and AI impact on work
PK Consulting
Episode: The End of the "Job" as We Know It! What's that mean for DEX?? Phil Kirschner Is Back
Gabi Tofani
Nexthink head of global talent success
Nexthink
Episode: Deleting Em-Dashes 🤨 : REALITY BYTES AI WORKPLACE SPECIAL ft. HR Leader Gabi Tofani
Luis Suarez
CTO at HIG Capital
HIG Capital
Episode: H.I.G. Capital CTO Luis Suarez: "The Missing Layer in AI Transformation? DEX!"
Brian Evergreen
Original thinker at AI, organizational philosophy, and the future of work
Independent/Author/Educator
Episode: Future Solving with Brian Evergreen (Or: How to Escape those AI Career Jitters)
Rose Cicala
Senior role at Nexthink focusing on VDI and mobile experience
Nexthink
Episode: Reality Byes The Birth of Mobile DEX (Opening the Black Box)
Miele Djokic
Senior Product Manager at Nexthink leading Mobile Experience
Nexthink
Episode: Reality Byes The Birth of Mobile DEX (Opening the Black Box)
Mohamed Kafsi
Head of AI Innovation at Nexthink; leads the DEX Frontier Lab
Nexthink
Episode: Rude AI Agents?!? An AMAZING LOOK Under the Hood @ Nexthink's AI Labs
Yacine Benyahia
Leader of the Spark agent team at Nexthink
Nexthink
Episode: Rude AI Agents?!? An AMAZING LOOK Under the Hood @ Nexthink's AI Labs
Patrycja Sobera
Senior Vice President and General Manager of Digital Workplace Solutions at Unisys
Unisys
Episode: Total Experience: IoT, AI & DEX Beyond the Device w/ Patrycja Sobera

Host

Tom McGraw
Host of The DEX Show (and variations indicating IT change-maker focus).

Reviews

4.9 out of 5 stars from 61 ratings
  • Your Podcast for the Workplace of the future

    Great insights on DEX, AI and the digital workplace journey

    Apple Podcasts
    5
    Lie1981
    Germany6 months ago
  • Hi Tim

    Doug from Canton here.

    Apple Podcasts
    5
    Dugmar
    United States2 years ago
  • Upbeat, Fresh Take on IT & remote work

    Really enjoy these short, snappy conversations b/n the hosts and different guests in the world of IT and employee experience. Leaders in tech (and really any domain tbh) will appreciate how candid and reflective the conversations are on this pod. In 10-15 mins you’ll receive insights that are very hard to get elsewhere.

    Apple Podcasts
    5
    IsYourDevicePluggedIn?
    United States5 years ago
  • Perfect for the new digital world post 2020

    A lot of challenging ideas and actionable items.

    Very important for IT specialists.

    Apple Podcasts
    5
    DouZe
    Switzerland6 years ago
  • Proud to be working on this show

    As part of the production team for this podcast, I’m proud of the timely content this show is sharing at a time when optimizing the digital employee experience is so important to the success of every business!

    Apple Podcasts
    5
    Logan Lyles
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Insightful takes on DX and AI that are practical for IT leaders.
Candid, concise conversations with real-world applicability for IT and business outcomes.
Good balance of strategic framing and hands-on details for AI in IT and DX.
Leaders in tech and IT experience will find value in guest expertise and actionable takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#70
Poland/Technology

Talking Points

Recent interactions between the hosts and their guests.

Deleting Em-Dashes 🤨 : REALITY BYTES AI WORKPLACE SPECIAL ft. HR Leader Gabi Tofani
Q: What stresses you out about AI as an HR leader?
Gabi describes concerns about overuse of AI, credibility issues when slides or outputs look AI-generated, and the risk of losing human nuance and depth in decision-making.
"Victory Lap" - GARTNER DEX MAGIC QUADRANT SPECIAL ft. Andrew Robertson
Q: Was I hallucinating, Andrew, or did they actually have to make the quadrant itself bigger in the MQ?
Andrew explains that the MQ is a relative ranking driven by Gartner's framework, not a fixed size, and Nexthink's strong holistic performance keeps them top-right despite the changing landscape.
H.I.G. Capital CTO Luis Suarez: "The Missing Layer in AI Transformation? DEX!"
Q: How is the CTO role evolving and where do CIO responsibilities blur with CTO responsibilities?
He explains that technology is increasingly embedded in core business decisions, with CTOs and CIOs sharing responsibilities and driving value across deals, investments, and portfolio company operations.
H.I.G. Capital CTO Luis Suarez: "The Missing Layer in AI Transformation? DEX!"
Q: Tell us a little bit about yourself and your role there to begin with.
Luis Suarez describes his two-decade tenure as CTO at HIG Capital, the firm's global footprint, and how technology has evolved from a back-office function to a strategic partner in deal making and portfolio management.
Rude AI Agents?!? An AMAZING LOOK Under the Hood @ Nexthink's AI Labs
Q: What are the critical factors to make enterprise-grade IT troubleshooters out of coding agents?
Beyond smarter models, the right context, safe action policies, governance, and an enterprise learning loop are essential to let agents learn from real-world tasks while staying trustworthy.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The show centers on the digital employee experience, IT infrastructure, EUEM, and AI-enabled transformation in large organizations. Episodes frequently explore the convergence of end-user analytics, mobile and desktop experiences, and the evolving role of AI and automation in IT operations. Guests are often Nexthink leaders or partner experts discussing product strategy, practical deployments, governance, and ROI through the lens of Return on Experience. A standout is the regular focus on real-world customer outcomes, practical governance considerations for AI agents, and a strong emphasis on storytelling and cross-functional collaboration to improve productivity and employee experience. Listeners from IT leadership, product, and operations... more

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this podcast launched 6 years ago and published 237 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Phil Kirschner
2. Gabi Tofani
3. Luis Suarez
4. Brian Evergreen
5. Rose Cicala
6. Miele Djokic
7. Mohamed Kafsi
8. Yacine Benyahia

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