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Artwork for Dealer Talk With Jen Suzuki

Dealer Talk With Jen Suzuki

Jennifer Suzuki, eDealer Solutions
Automotive Industry
Automotive Sales
Customer Experience
Customer Engagement
Sales Techniques
Automotive Service
Artificial Intelligence
Service Advisors
Internet Leads
Dealership Management
Sales Training
Customer Service
Matador AI
Customer Trust
Service Departments
Customer Relationship Management
Sales Process
Lotlinks
Customer Relationships
Customer Loyalty

Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. D... more

PublishesTwice weeklyEpisodes100Founded6 years ago
Number of ListenersCategories
CoursesEducationBusiness

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Artwork for Dealer Talk With Jen Suzuki

Latest Episodes

What do AI data centers have to do with leadership in car dealerships?

A lot more than most people realize.

In this thought-provoking episode of Dealer Talk with Jen Suzuki, Jen breaks down one of the biggest conversations shaping the future of b... more

Most AI conversations focus on the technology. This one focuses on the people building it.

In this episode of Dealer Talk with Jen Suzuki, I sit down with Tasso Roumeliotis, Founder & CEO of NUMA AI, for a candid conversation about leadership, chan... more

The companies that win at scale don't become more corporate. They become more human.

Leadership isn't about having all the answers. It's about creating an environment where people can succeed.

In this episode of Dealer Talk with Jen Suzuki, I si... more

YouTube

This is a very simple strategy that is overlooked all the time! You will mprove your ELR at same time.

If you're discounting before offering financing, you're doing it backwards.

In this episode, Jen Suzuki tackles one of the biggest profit leaks... more

Key Facts

Accepts Guests
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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Mitch Kudler
Chief Operating Officer at Simms Automotive Group
Simms Automotive Group
Episode: From Technician to COO: Mitch Kudler's Playbook for Fixed Ops Growth
David Kain
Founder of Kain Automotive; former COO of FordDirect; long-time automotive retail executive
Kain Automotive; FordDirect
Episode: Competitors on Paper, Teammates in Reality: Jen Suzuki & David Kain Get Real
Paul Daly
Sotocon founder, More Than Cars founder and CEO
Asotu / More Than Cars
Episode: ASOTU CON 2026 | Stop Sitting Through Conferences. Start Participating.
Brandon Hardison
Executive/leader at Jim Ellis Automotive Group
Jim Ellis Automotive Group
Episode: How Brandon Hardison Is Solving the Technician Shortage at Jim Ellis Automotive Group
Randy Kobat
Automotive tech executive, LotLinx
LotLinx
Episode: LotGPT vs ChatGPT: The Inventory Game Just Changed!
Seth Poplawski
Leader of CRM and AI strategies for Auto Lenders (big dealer group)
Auto Lenders
Episode: The AI Best Practices That's Driving Real Appointments and Sales with AI Dealership Pro!
Jimmy Vargas
GSM at Paradise Chevrolet Temecula
Paradise Chevrolet Temecula
Episode: You're Paying for the Calls, Here's a GSM Blueprint Using CallRevu to Turn Them Into ROI
Jarett Bellucci
Two-time Emmy Award-winning director and filmmaker, founder of Bellucci Productions
Bellucci Productions
Episode: AI Is Reinventing Dealership Commercials (With a Two-Time Emmy Award-Winning Director)
Joe Minns
Corporate Fixed Ops Director for Dennis & Co
Dennis & Co
Episode: "The Technician Is the Revenue Engine", says Joe Minns, Corporate Fixed Op's Director. Hear Why Service Leaders Must Protect Their Time. with

Host

Jen Suzuki
Host of Dealer Talk With Jen Suzuki; focuses on automotive sales, service, and dealership growth.

Reviews

4.7 out of 5 stars from 54 ratings
  • Dealer talk

    Good podcast but why are you yelling at me! I’m glad you’re excited but whoa.

    Apple Podcasts
    4
    Cdub Dealer
    United States9 months ago
  • Sales Appointment Training

    I’m literally in her appointment training class right now gaining so much knowledge. Such an amazing experience!

    Thank You

    Apple Podcasts
    5
    Burton Jean
    United States2 years ago
  • Joey Mesa Neighbor

    Joey Mesa’s been my neighbor now for over five years it’s great having him as a neighbor and he shows all of these traits at home and family life also Way to go Joey!

    Apple Podcasts
    5
    Baby Boomer 1956
    United States5 years ago
  • Jennifer “love” @ first sight

    I’ve meet her @nada conference in Las Vegas in early January 2020. She’s just brilliant. I could stare and listen at her speach for hours. 👍🏻👍🏻👍🏻 well done Jan

    Apple Podcasts
    5
    Ramon Rozzi
    Italy6 years ago
  • Simply the best!

    There is no one more knowledgeable about automotive digital retailing and phone skills than Jennifer Suzuki. She talks the talk and walks the walk! Amazing ability to articulate the mountain of knowledge she possesses in a way people understand and can implement.

    Apple Podcasts
    5
    Eagles62!
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Hosts and guests deliver clear, strategy-forward insights for dealers.
Shows deep automotive expertise with actionable takeaways.
Thoughtful, practical guidance that translates to real-world improvements.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#116
Israel/Education/Courses
Apple Podcasts
#144
Mexico/Education/Courses
Apple Podcasts
#248
Netherlands/Education/Courses

Talking Points

Recent interactions between the hosts and their guests.

Rey: Learn This DMS AI Assistant Dealers Have Been Waiting For!
Q: How do dealers actually experience the benefits in daily operations?
Dealers and frontline staff can ask Ray questions in natural language and get direct answers tied to real inventory, service, and financial data, with the system citing sources and staying within safe guardrails. The tool aims to reduce multiple tabs and reports by delivering timely, accurate information at the moment it's needed.
Rey: Learn This DMS AI Assistant Dealers Have Been Waiting For!
Q: What makes Ray different from other AI tools people are talking about in the industry?
Ray is deeply integrated into the Reynolds ecosystem, uses a unified data layer, and grounds answers in actual dealer data with clear provenance, not just generic AI outputs. It is designed to be fast, context-aware, and able to pull from multiple tools to inform decisions without requiring the user to master every product.
You're Paying for the Calls, Here's a GSM Blueprint Using CallRevu to Turn Them Into ROI
Q: How does real-time coaching with CallRevu improve appointment setting and follow-up?
Real-time visibility lets managers stop the moment a call misses an opportunity, provide immediate coaching, and ensure the team asks for the appointment at the right moment, leading to more booked appointments.
You're Paying for the Calls, Here's a GSM Blueprint Using CallRevu to Turn Them Into ROI
Q: What has changed in buyer behavior and the role of online reputation over the years?
Buyer research now happens before walking into the dealership, with online reviews, social proof, and pricing information shaping expectations; reputations online are a critical differentiator for converting leads into sales.
From Technician to COO: Mitch Kudler's Playbook for Fixed Ops Growth
Q: Why is transparency so critical in service, and how does it impact the customer experience?
Transparency builds trust and reduces miscommunication. Showing the customer what's going on through detailed explanations, MPI updates, and visual demos helps manage expectations and can improve CSI when done as part of a consistent culture.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Dealer Talk With Jen Suzuki

What is Dealer Talk With Jen Suzuki about and what kind of topics does it cover?

A practical, practitioner-focused show centered on automotive sales and service leadership, with a steady mix of how-to guidance, leadership culture, AI and automation in dealerships, and strategies to improve retention, CSI, and profitability. Episodes frequently blend actionable tactics (speed to lead, follow-up, MPI/education, hours per RO) with real-world case studies from dealers and technology partners, often including sponsor segments that showcase AI tools tailored for car retailers. The format tends to spotlight high-velocity, human-centered approaches to selling and service, making it valuable for dealers, managers, and frontline teams seeking immediate, applicable improvements. A notable strength is the recurring engagement with ... more

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How many listeners does Dealer Talk With Jen Suzuki get?

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How many subscribers and views does Dealer Talk With Jen Suzuki have?

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Which podcasts are similar to Dealer Talk With Jen Suzuki?

These podcasts share a similar audience with Dealer Talk With Jen Suzuki:

1. Car Dealership Guy Podcast
2. The Dealer Playbook
3. Automotive State of The Union
4. Auto Collabs
5. Millionaire Car Salesman Podcast

How many episodes of Dealer Talk With Jen Suzuki are there?

Dealer Talk With Jen Suzuki launched 6 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Dealer Talk With Jen Suzuki?

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Where can I see ratings and reviews for Dealer Talk With Jen Suzuki?

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What guests have appeared on Dealer Talk With Jen Suzuki?

Recent guests on Dealer Talk With Jen Suzuki include:

1. Mitch Kudler
2. David Kain
3. Paul Daly
4. Brandon Hardison
5. Randy Kobat
6. Seth Poplawski
7. Jimmy Vargas
8. Jarett Bellucci

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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