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Dealer Talk With Jen Suzuki

Jennifer Suzuki, eDealer Solutions
Automotive Industry
Automotive Sales
Customer Experience
Sales Techniques
Training
Glenn Lundy
Customer Service
Service Departments
NADA
Inventory Management
Dealer Talk
Real Estate
Change Management
Customer Engagement
Mobile Service
Electric Vehicles
Reynolds Retail Summit
Customer Loyalty
Grant Cardone
Service BDC Calls

Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. D... more

PublishesTwice weeklyEpisodes100Founded5 years ago
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BusinessCoursesEducation

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Artwork for Dealer Talk With Jen Suzuki

Latest Episodes

Social media and AI are no longer side projects for dealerships—they’re the engines driving connection, branding, and sales growth. In this episode of Dealer Talk with Jen Suzuki, I sit down with John Spinoza and Julian Builis of Cruise Control, a te... more

Most advisors treat the walkaround like it’s optional. It’s not.

In this episode of Dealer Talk with Jen Suzuki, I'm breaking down why the walkaround is the most underused but most powerful tool you have to build trust, boost credibility, and set t... more

In this episode of Dealer Talk with Jen Suzuki, we sit down with Jay Vijayan, visionary founder and CEO of Tekion, to explore his transformative journey from Tesla’s CIO to creating one of the most disruptive companies in automotive retail.

Jay sha... more

First impressions are money in the service drive. In this episode of Dealer Talk with Jen Suzuki, we dig into the relational greeting — the difference between being just another transactional advisor and being the trusted pro customers return to agai... more

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Recent Guests

Andy Wright
Managing Partner of Vinart Dealerships
Vinart Dealerships
Episode: Service Advisors Reimagined: Andy Wright on Vinart’s Strategy for Higher RO Counts & Better CX
Mark Queen
CEO of Skaivision and co-founder of eLead CRM, an innovator in automotive technology.
Skaivision
Episode: From eLead CRM to AI Smart Camera Systems: Mark Queen is Redefining Efficiency with Visual Intelligence
Dan Garces
President and COO of Capital Automotive
Capital Automotive
Episode: Dealership Capital Strategies for Ambitious Operators with Dan Garces
Mike Stanton
President and CEO of NADA
NADA
Episode: NADA’s Relentless Advocacy for Dealers: A Conversation with President Mike Stanton
Carla Wade
Chief Revenue Officer for Lotlinx
Lotlinx
Episode: Learn Smart Marketing: AI, Machine Learning & Market Strategies with Carla Wade! 🚗
Liz Hernandez
Director of E-Commerce with Morgan Automotive Group
Morgan Automotive Group
Episode: Driving Excellence: GM Practices for Effective Training in Dealerships From Top Auto Group Leader
Denise Leleux
CEO of Curbee, expert in mobile service solutions for dealerships
Curbee
Episode: From Tesla to Dealerships: Denise Leleux, CEO on Mobile Service Success!
Mike Lucente
Award-winning manager at a Kia dealership
Greenway Automotive
Episode: The Power of Continuous Training & Team Development with 🥇Award Winning Manager, Mike Lucente
Lisa Copeland
Top 1% Real Estate Agent and co-founder of Cardone Mortgage.
Cardone Mortgage, EXP Realty
Episode: Building Wealth and Brands with Lisa Copeland | From Top 1% Real Estate Agent

Host

Jen Suzuki
Host of Dealer Talk focusing on automotive sales and service. Jen shares expert insights on customer engagement and sales techniques in the automotive industry.

Reviews

4.9 out of 5 stars from 46 ratings
  • Sales Appointment Training

    I’m literally in her appointment training class right now gaining so much knowledge. Such an amazing experience!

    Thank You

    Apple Podcasts
    5
    Burton Jean
    United Statesa year ago
  • Joey Mesa Neighbor

    Joey Mesa’s been my neighbor now for over five years it’s great having him as a neighbor and he shows all of these traits at home and family life also Way to go Joey!

    Apple Podcasts
    5
    Baby Boomer 1956
    United States5 years ago
  • Jennifer “love” @ first sight

    I’ve meet her @nada conference in Las Vegas in early January 2020. She’s just brilliant. I could stare and listen at her speach for hours. 👍🏻👍🏻👍🏻 well done Jan

    Apple Podcasts
    5
    Ramon Rozzi
    Italy5 years ago
  • Simply the best!

    There is no one more knowledgeable about automotive digital retailing and phone skills than Jennifer Suzuki. She talks the talk and walks the walk! Amazing ability to articulate the mountain of knowledge she possesses in a way people understand and can implement.

    Apple Podcasts
    5
    Eagles62!
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the actionable strategies shared, which are deemed applicable to their daily roles in the automotive industry.
The host provides a wealth of knowledge and is praised for articulating complex topics in an understandable manner.
Engaging discussions with industry experts are frequently highlighted as a major value point of the content.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

From eLead CRM to AI Smart Camera Systems: Mark Queen is Redefining Efficiency with Visual Intelligence
Q: How is this technology going to impact customer experience?
Customers want speed, convenience, and transparency in service interactions.
From eLead CRM to AI Smart Camera Systems: Mark Queen is Redefining Efficiency with Visual Intelligence
Q: What problem was it that pushed you into developing Skaivision?
The biggest problem was technology fatigue for employees and perception of time at dealerships for customers.
Dealership Capital Strategies for Ambitious Operators with Dan Garces
Q: Can you unpack what it means to do a sale lease buyback?
You would sell a piece of real estate to us and enter into a long-term lease, pulling capital out for growth while maintaining control.
Dealership Capital Strategies for Ambitious Operators with Dan Garces
Q: Are there certain red flags we should be paying attention to?
You need to understand the risks in these properties, especially environmental issues that can influence a buyer's decision.
Dealership Capital Strategies for Ambitious Operators with Dan Garces
Q: What do you typically see in the current market that we're in right now?
There's a lot of things that you need to consider in your capital stack and how you have the money to be able to buy it.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Frequently Asked Questions About Dealer Talk With Jen Suzuki

What is Dealer Talk With Jen Suzuki about and what kind of topics does it cover?

Focusing on the automotive industry, this podcast addresses key challenges and innovative practices in sales and service aimed at dealers, managers, and sales teams. The host engages with experts and shares actionable insights on enhancing customer experience, improving sales techniques, and leveraging technology to foster growth. Notable discussions revolve around internet lead handling, training strategies for service advisors, and the impact of AI on dealership operations. The content is designed to equip listeners with knowledge and strategies that are likely to elevate their automotive business practices in a competitive market.

Where can I find podcast stats for Dealer Talk With Jen Suzuki?

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How many listeners does Dealer Talk With Jen Suzuki get?

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What are the audience demographics for Dealer Talk With Jen Suzuki?

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How many subscribers and views does Dealer Talk With Jen Suzuki have?

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Which podcasts are similar to Dealer Talk With Jen Suzuki?

These podcasts share a similar audience with Dealer Talk With Jen Suzuki:

1. Car Dealership Guy Podcast
2. The Dealer Playbook
3. LotParty Podcast powered by Lotpop
4. Used Car Dealer Podcast
5. Auto Remarketing Podcast

How many episodes of Dealer Talk With Jen Suzuki are there?

Dealer Talk With Jen Suzuki launched 5 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Dealer Talk With Jen Suzuki?

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What guests have appeared on Dealer Talk With Jen Suzuki?

Recent guests on Dealer Talk With Jen Suzuki include:

1. Andy Wright
2. Mark Queen
3. Dan Garces
4. Mike Stanton
5. Carla Wade
6. Liz Hernandez
7. Denise Leleux
8. Mike Lucente

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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