
🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon!
The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training.Globally companies collectively lose $3.7... more
| Publishes | Weekly | Episodes | 261 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessEntrepreneurship | |||

Hey CX Nation,
In this week's episode of The CXChronicles Podcast #274, we welcomed Dave Rennyson, President & CEO at SuccessKPI based in the Washington, DC area.Â
SuccessKPI is an on-demand insight and action platform that removes the obstacles th... more
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #273, we welcomed Varun Sharma, Co-Founder & CEO of Enterpret based in New York, NY.Â
Enterpret provides custom AI to transform how you understand customers – from feedback chaos int... more
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #272, we welcomed Matt Rubright, Chief Customer Officer at Jam.dev based in Seattle, WA.Â
Jam powers the complete software development lifecycle, with AI that eliminates 84% of bug r... more
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #271, we welcomed Marcus Smith, CEO at Cloud Trailz based in Atlanta, GA.Â
Cloud Trailz offers their customers Saleforce help without all of the hassle by providing professional, exp... more
Such a great podcast. Well done, Adrian!
If you’re looking to keep up with the latest on all things CX - you’ve come to the right place! Adrian is an incredible CX champion and I love hearing the insights he uncovers from his guests. Give this podcast a listen - you won’t regret it!
Adrian has brilliant guests, and is a fantastic host.
So much insights on everything customer experience related. The variety of guests make it even better too - they bring so much value to the conversation.
Adrian has a proven methodology to help any company become customer focused. Each podcast is a case study of that methodology for anyone interested in applying these techniques. Keep up the great work!
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
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Focusing on customer experience (CX), the content engages business leaders, founders, and executives through expert insights, case studies, and practical strategies to improve customer and employee interactions. Notable discussions frequently explore the integration of artificial intelligence in business operations, the challenges of team management, and the importance of customer feedback. This engaging format, framed around real-world applications and success stories, drives home the significance of CX in today's competitive landscape, and positions the podcast as a valuable resource for professionals aiming to optimize their customer-centric strategies and methodologies. Each episode aims to inspire and inform leaders who are eager to ha... more
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The CXChronicles Podcast launched 8 years ago and published 261 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The CXChronicles Podcast include:
1. Varun Sharma
2. Matt Rubright
3. Marcus Smith
4. Valerie Li
5. Michele Shane
6. Adam Coffey
7. Mario Baddour
8. Mika Yamamoto
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.