The CXChronicles Podcast
Adrian Brady-Cesana🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon!
The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training.Globally companies collectively lose $3.7... more
| Publishes | Weekly | Episodes | 256 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusinessEntrepreneurship | |||
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Latest Episodes
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #269, we welcomed Valerie Li, Co-Founder & CEO of Duckie.ai based in San Francisco, CA.
Duckie. ai is a no-code platform for customer support teams to build their own AI agents to d... more
Hey CX Nation,
Here's the first CXWeekly Update from CXC in a long time!
This week's episode I walk through some ideas, goals & CTAs that I've learned from the 5 years of building CXC.
Don't worry we have a ton of amazing guest interviews coming d... more
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #267, we welcomed Michele Shane, SVP Business Development at UJet.CX based in San Francisco, CA.Â
UJET is a next-generation cloud contact center platform that leverages AI to moderni... more
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #266, we welcomed Adam Coffey, Founding Partner of The Chairman Group based in Dallas, TX.
The Chairman Group™ is a consulting firm founded by Adam Coffey. Adam spent 21 years build... more
Recent Guests
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Reviews
- Top
Such a great podcast. Well done, Adrian!
Apple Podcasts5UgGreg
Switzerland2 years ago - Adrian is a CX Champion 💪
If you’re looking to keep up with the latest on all things CX - you’ve come to the right place! Adrian is an incredible CX champion and I love hearing the insights he uncovers from his guests. Give this podcast a listen - you won’t regret it!
Apple Podcasts5oliviabaker13
United States3 years ago - Great guests
Adrian has brilliant guests, and is a fantastic host.
Apple Podcasts5BWPodUnited States4 years ago - So much value!
So much insights on everything customer experience related. The variety of guests make it even better too - they bring so much value to the conversation.
Apple Podcasts5howardtnycUnited States4 years ago - Why CX is important
Adrian has a proven methodology to help any company become customer focused. Each podcast is a case study of that methodology for anyone interested in applying these techniques. Keep up the great work!
Apple Podcasts5Kristine REUnited States5 years ago
Listeners Say
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Apple Podcasts | #210 |  Germany/Business/Entrepreneurship |
Apple Podcasts | #72 |  Hong Kong/Business/Entrepreneurship |
Talking Points
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Frequently Asked Questions About The CXChronicles Podcast
What is The CXChronicles Podcast about and what kind of topics does it cover?
The discussion primarily centers around enhancing customer experience, with a strong emphasis on insights from industry leaders and actionable strategies for businesses of all sizes. Noteworthy topics include customer service, success in sales, and the effective integration of technology into customer interactions. Each episode features expert guests from diverse sectors, providing a rich tapestry of perspectives on current trends and best practices in the customer experience landscape. The podcast aims to empower organizations by sharing innovative ideas and methodologies that drive customer satisfaction and business growth, making it appealing to professionals across various industries seeking to enhance their customer-centric strategies.... more
Where can I find podcast stats for The CXChronicles Podcast?
Rephonic provides a wide range of podcast stats for The CXChronicles Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The CXChronicles Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The CXChronicles Podcast get?
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What are the audience demographics for The CXChronicles Podcast?
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How many subscribers and views does The CXChronicles Podcast have?
To see how many followers or subscribers The CXChronicles Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The CXChronicles Podcast?
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How many episodes of The CXChronicles Podcast are there?
The CXChronicles Podcast launched 8 years ago and published 256 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Where can I see ratings and reviews for The CXChronicles Podcast?
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How do I access podcast episode transcripts for The CXChronicles Podcast?
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What guests have appeared on The CXChronicles Podcast?
Recent guests on The CXChronicles Podcast include:
1. Valerie Li
2. Michele Shane
3. Adam Coffey
4. Mario Baddour
5. Mika Yamamoto
6. Maxime Marchand
7. Pasquale DeMaio
8. Patrick McCullough
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.