
CX Roundtable is where customer experience leaders, product innovators, and BPO executives meet to reframe how we think about support, retention, and growth. Hosted by retention strategist and industry leader Sarah Caminiti, this podcast brings together decision-makers from SaaS, AI, and service operations to answer the questions every CX team faces:
How do you transform customer support from a ... more
| Publishes | Daily | Episodes | 4 | Founded | 2 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyCareersBusiness | |||

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Every thriving support org starts the same way — with one brave person, a shared inbox, and no documentation. But how do you turn that chaos into a foundation that lasts?
In this episode of CX Roundtable, host Sarah Caminiti sits dow... more
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The help desk has always been the backbone of customer experience — but in an age of AI, automation, and rapidly scaling SaaS, what will it look like five years from now?
In this episode of CX Roundtable, host Sarah Caminiti sits dow... more
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Content has become the new currency of customer experience. But how do you find your voice, build credibility, and balance authenticity with brand alignment in an industry that’s still defining itself?
In this episode of CX Roundtabl... more
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The Future of BPOs: From Commodity Outsourcing to Strategic Partnership
Outsourcing has long been seen as a numbers game — low cost, high volume, little connection. But what happens when leaders refuse to play by those rules?
In thi... more
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Apple Podcasts | #168 |
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CX Roundtable launched 2 months ago and published 4 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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