CX Passport
Rick DentonđLove customer experience and love travel? Youâve found the right podcast, a show about creating great customer experience, with a dash of travel talk. đ¤Each episode, weâll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport đşď¸CX Passport is a podcast that pu... more
| Publishes | Weekly | Episodes | 247 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Places & TravelSociety & CultureBusinessManagement | |||
Listen to this Podcast
Latest Episodes
What's on your mind? Let CX Passport know...
Customer experience doesnât need to be complicated to work.
In this CX Open To Work episode, Luis Carrillo shares why simpler CX creates immediate impactâŚfor customers, teams, and the business. From remov... more
What's on your mind? Let CX Passport know...
What if customer experience isnât fast, frictionless, or flashyâŚbut deliberate, long-term, and built over years? Sarah Kinard talks about why CX in architecture, engineering, and construction is inherentl... more
What's on your mind? Let CX Passport know...
Welcome to part 2 of the annual CX Passport First Class Lounge Holiday Special. As the year wraps up and I look ahead with excitement to 2026, Iâm sharing even more of my favorite First Class Lounge momen... more
What's on your mind? Let CX Passport know...
Welcome to part 1 of the annual CX Passport holiday tradition⌠the 1st Class Lounge Holiday Special. I take a little break during the holidays, and while I do, I love sharing some of the most fun First Cl... more
Recent Guests
Host
Reviews
- Top CX Podcast
Iâve been listening to CX Passport for years. Love the travel talk and CX insight. This is one of the gems.
Apple Podcasts5Wishus
United States6 months ago - Great listen
CX Passport is a standout in a crowded space. Rick Denton has a gift for pulling out meaningful insights while keeping the vibe conversational and down-to-earth. Each episode blends practical strategy with real world stories; perfect for anyone who cares about culture, leadership, or customer experience done right.
Apple Podcasts5Eric D StoneUnited States7 months ago - Customer Experience is key
Itâs refreshing to see a pod focused on what all companies should be focused on - the customer. Too many companies make themselves the hero. CX Passport puts that in proper order and adds a host and format that encourages learning, and fun. Great job, Rick!
Apple Podcasts5teamharrellUnited Statesa year ago - Great host and format
I was invited to be on Rickâs CX Passport podcast as a CXâer in transition. He had all the scheduling and logistics well planned out and communicated. We did a pre-recording session to lay out the game plan and on the day of the recording, it went very smoothly. Rick has a great style about him that puts you at ease and helps you engage with the discussion. So often in conversations people trip over each other in dialog but not in this case. It was easy and very much enjoyable. Iâd love to do an... more
Apple Podcasts5OC - RayUnited Statesa year ago - A refreshing Podcast for CX
A close colleague of mine Diane Magers introduced me to Rick last fall. After initial contact, we agreed to a date for a CX discussion. Rick did a great job of shaping the discussion and was very professional in the production and recording process. I look forward to listening in on his future and past podcasts.
Apple Podcasts5Neal BergUnited Statesa year ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Top Management Podcasts
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Frequently Asked Questions About CX Passport
What is CX Passport about and what kind of topics does it cover?
Focusing on customer experience with an intriguing blend of travel talk, this podcast explores best practices, stories, and innovations in the CX field by interviewing industry leaders and professionals. Each episode features insightful discussions about the challenges faced in customer service, strategies for enhancing user experiences, and personal anecdotes from guests' journeys, whether literal or metaphorical. Listeners can expect a mix of practical advice and engaging narratives that illustrate how culture and personal experiences shape customer service philosophies across different regions and industries. With a unique mix of topics, this podcast not only addresses current trends in customer experience but also offers a platform for ... more
Where can I find podcast stats for CX Passport?
Rephonic provides a wide range of podcast stats for CX Passport. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX Passport and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CX Passport get?
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What are the audience demographics for CX Passport?
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How many subscribers and views does CX Passport have?
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Which podcasts are similar to CX Passport?
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How many episodes of CX Passport are there?
CX Passport launched 5 years ago and published 247 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Passport?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CX Passport?
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How do I access podcast episode transcripts for CX Passport?
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What guests have appeared on CX Passport?
Recent guests on CX Passport include:
1. Cami Ferreira
2. Helge Tennø
3. Mike Kendall
4. Bill Staikos
5. Tori Signorelli
6. Karen Furstman
7. Michelle Stevens
8. Scott Lee Holloway
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.