CX Passport
Rick Denton👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that pu... more
| Publishes | Weekly | Episodes | 254 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Society & CultureManagementPlaces & TravelBusiness | |||
Listen to this Podcast
Latest Episodes
What's on your mind? Let CX Passport know...
What does it really take to build customer experience when there is no real system, no polished playbook, and no office hallway to lean on? In this episode of CX Passport, Lisa Guzman shares what she has ... more
What's on your mind? Let CX Passport know...
In this week’s CX Passport, The One With Leading Neurodivergence CX – Stine Marsal E253, Stine challenges how we think about customer experience results. From airport security to inclusive design, she mak... more
What's on your mind? Let CX Passport know...
Gloria Gupta leads CX transformation at the American Medical Association.
Not a small lift. Not a short-term initiative.
A 200-year-old institution.
450 million in revenue.
Physicians as customers.
Patie... more
What's on your mind? Let CX Passport know...
Technology is loud. Agentic AI. Automation. Platforms. Dashboards.
Meanwhile, the person who greets the customer at the door still determines whether that experience succeeds.
April Sabral spent more th... more
Recent Guests
Host
Reviews
- Something a bit different
Great podcast! I love that this podcast is a little bit different, with the dip into travel talk. It just makes it more interesting and personal. Rick Denton is a great host and asks good questions. The episodes are also a really manageable length. Definitely worth dipping into if you want to hear a range of voices across the CX space and from all over the world, too.
Apple Podcasts5urselbach
Germany16 days ago - Interesting and different
Really enjoy this show! It approaches CX from different points of view and has a fun travel theme that makes it fun, fresh and different from all the others.
Apple Podcasts5ThorIce99
United Statesa month ago - Top CX Podcast
I’ve been listening to CX Passport for years. Love the travel talk and CX insight. This is one of the gems.
Apple Podcasts5WishusUnited States8 months ago - Great listen
CX Passport is a standout in a crowded space. Rick Denton has a gift for pulling out meaningful insights while keeping the vibe conversational and down-to-earth. Each episode blends practical strategy with real world stories; perfect for anyone who cares about culture, leadership, or customer experience done right.
Apple Podcasts5Eric D StoneUnited States9 months ago - Customer Experience is key
It’s refreshing to see a pod focused on what all companies should be focused on - the customer. Too many companies make themselves the hero. CX Passport puts that in proper order and adds a host and format that encourages learning, and fun. Great job, Rick!
Apple Podcasts5teamharrellUnited Statesa year ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #244 |  United Arab Emirates/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About CX Passport
What is CX Passport about and what kind of topics does it cover?
A show focused on customer experience with a strong travel thread, featuring global leaders, consultants, and authors who share real-world CX strategies, challenges, and transformations. Episodes consistently explore how culture, leadership, and metrics intersect to improve journeys for customers and organizations, often pairing practical takeaways with personal travel or global perspectives. A standout aspect is the blend of human-centered CX with travel storytelling, offering actionable ideas alongside engaging narratives that showcase diverse markets and industries.
Where can I find podcast stats for CX Passport?
Rephonic provides a wide range of podcast stats for CX Passport. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX Passport and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CX Passport get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for CX Passport, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for CX Passport?
Rephonic provides comprehensive predictive audience data for CX Passport, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does CX Passport have?
To see how many followers or subscribers CX Passport has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to CX Passport?
These podcasts share a similar audience with CX Passport:
How many episodes of CX Passport are there?
CX Passport launched 5 years ago and published 254 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Passport?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CX Passport?
Rephonic pulls ratings and reviews for CX Passport from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for CX Passport?
Rephonic provides full transcripts for episodes of CX Passport. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on CX Passport?
Recent guests on CX Passport include:
1. Cami Ferreira
2. Helge Tennø
3. Mike Kendall
4. Bill Staikos
5. Tori Signorelli
6. Karen Furstman
7. Michelle Stevens
8. Scott Lee Holloway
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.