CX Passport
Rick Denton👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that pu... more
| Publishes | Weekly | Episodes | 233 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessPlaces & TravelSociety & CultureManagement | |||
Listen to this Podcast
Latest Episodes
What's on your mind? Let CX Passport know...
Trust may be Brazil’s CX superpower... but that’s just the start.
Cami Ferreira brings more than culture insights. She brings a finance-first perspective that helps CX leaders finally speak the language ... more
What's on your mind? Let CX Passport know...
How can a small CX team make a big impact inside a giant organization?
CX Passport guest Helge Tennø says the answer is simple... hitch your wagon to something bigger.
In this episode, Helge challenges ... more
What's on your mind? Let CX Passport know...
Some call it doom and gloom for CX. Others say it’s just evolving. But Mike Kendall isn’t giving up on customer experience... he’s rethinking it.
From his early days helping define CX at Capital One to l... more
What's on your mind? Let CX Passport know...
What will customer experience actually look like five years from now?
In this *Greatest Hits* episode of CX Passport, Bill Staikos lays out a compelling, grounded vision for the future of customer experi... more
Recent Guests
Host
Reviews
- Top CX Podcast
I’ve been listening to CX Passport for years. Love the travel talk and CX insight. This is one of the gems.
Apple Podcasts5Wishus
United States3 months ago - Great listen
CX Passport is a standout in a crowded space. Rick Denton has a gift for pulling out meaningful insights while keeping the vibe conversational and down-to-earth. Each episode blends practical strategy with real world stories; perfect for anyone who cares about culture, leadership, or customer experience done right.
Apple Podcasts5Eric D StoneUnited States4 months ago - Customer Experience is key
It’s refreshing to see a pod focused on what all companies should be focused on - the customer. Too many companies make themselves the hero. CX Passport puts that in proper order and adds a host and format that encourages learning, and fun. Great job, Rick!
Apple Podcasts5teamharrellUnited States8 months ago - Great host and format
I was invited to be on Rick’s CX Passport podcast as a CX’er in transition. He had all the scheduling and logistics well planned out and communicated. We did a pre-recording session to lay out the game plan and on the day of the recording, it went very smoothly. Rick has a great style about him that puts you at ease and helps you engage with the discussion. So often in conversations people trip over each other in dialog but not in this case. It was easy and very much enjoyable. I’d love to do an... more
Apple Podcasts5OC - RayUnited States9 months ago - A refreshing Podcast for CX
A close colleague of mine Diane Magers introduced me to Rick last fall. After initial contact, we agreed to a date for a CX discussion. Rick did a great job of shaping the discussion and was very professional in the production and recording process. I look forward to listening in on his future and past podcasts.
Apple Podcasts5Neal BergUnited States9 months ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #148 |  Philippines/Business/Management |
Apple Podcasts | #149 |  Norway/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
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Frequently Asked Questions About CX Passport
What is CX Passport about and what kind of topics does it cover?
This podcast focuses on the intersection of customer experience (CX) and travel, offering a unique perspective as it engages with global voices in the CX community. Each episode features discussions with guests from various backgrounds, including executives, consultants, and authors, who share their insights, anecdotes, and strategies for enhancing customer experiences. A distinctive element of the show is its incorporation of travel narratives, where the host and guests reflect on their journeys, both professional and personal, that enrich their understanding of customer dynamics. This blend of practical CX strategies and vibrant travel stories makes it an engaging resource for professionals seeking to evolve in their field while enjoying ... more
Where can I find podcast stats for CX Passport?
Rephonic provides a wide range of podcast stats for CX Passport. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX Passport and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CX Passport get?
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What are the audience demographics for CX Passport?
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How many subscribers and views does CX Passport have?
To see how many followers or subscribers CX Passport has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to CX Passport?
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How many episodes of CX Passport are there?
CX Passport launched 5 years ago and published 233 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Passport?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CX Passport?
Rephonic pulls ratings and reviews for CX Passport from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
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How do I access podcast episode transcripts for CX Passport?
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What guests have appeared on CX Passport?
Recent guests on CX Passport include:
1. Helge Tennø
2. Mike Kendall
3. Bill Staikos
4. Tori Signorelli
5. Karen Furstman
6. Michelle Stevens
7. Scott Lee Holloway
8. Kate Guenther
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.