"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.Join Dennis as he uncovers the strategies, insight... more
Publishes | Twice monthly | Episodes | 138 | Founded | 3 years ago |
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Number of Listeners | Categories | BusinessMarketingManagement |
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Boris Petrovitch Njegosh, founder of R GENERATION, shares how the rise of remote work, AI and digital nomadism is transforming both business and life.
From leading design thinking projects for global brands to helping small companie... more
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On this episode of CX in the Wild, we sit down with Manuela Doutel Haghighi, Director of Global Customer Experience and Success at Microsoft. With experience spanning continents and industries, Manuela shares how organizations can mov... more
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Rebranding is not about changing colors or updating a logo. It is a decisive move to align with the future.
In this episode of CX in the Wild, our guest Peter Guirguis joins us to explore how brand evolution fuels growth, builds emot... more
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Filipe Ramos, CEO of Science4you, brings a powerful perspective on how play can drive the skills needed for tomorrow’s world. His approach combines STEM learning, creativity, and family connection to create products that go beyond ent... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #226 | |
Apple Podcasts | #139 | |
Apple Podcasts | #239 |
Recent interactions between the hosts and their guests.
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Exploring the rapidly evolving field of Customer Experience (CX), this podcast presents insightful discussions with industry leaders and experts who share their strategies, challenges, and successes. Covering a wide range of topics, from the impact of AI on customer interaction to the importance of nurturing human connections, each episode offers practical wisdom and unique perspectives tailored for professionals navigating the complexities of CX in various sectors. With a focus on both large enterprises and innovative startups, the content is designed to educate and empower listeners aiming to enhance their customer-centric approaches. Notable themes include the integration of technology with empathy, the role of organizational culture in ... more
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These podcasts share a similar audience with CX In The Wild:
1. The CX Cast
CX In The Wild launched 3 years ago and published 138 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on CX In The Wild include:
1. Raj Sivasubramanian
2. Mike Kaplan
3. Raj Iyer
4. Ann Schirrmeister
5. Camila Ferreira
6. Pat Osorio
7. Lina Gallagher
8. Not confidently identified
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