
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.Join Dennis as he uncovers the strategies, insight... more
| Publishes | Twice monthly | Episodes | 144 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingManagement | |||

Send us a text
In this episode of CX in the Wild, we sit down with Ali Raza Shah to unpack a major shift that is reshaping our industry.
Across the world, operators are struggling to monetize 5G and many already see it as the final generation buil... more
Send us a text
We continue our journey across continents and cultures, and this episode brings us together with Ladislau Batalha, a trusted leader who is helping shape the future of experience worldwide.
From Dubai to Lisbon, Brazil to Vietnam, we... more
Send us a text
Vietnam is one of the few places where customers can spot weak value almost instantly. In this episode of CX in the Wild, we’re in Ho Chi Minh City with Amalia Goux, a Romanian CX strategist who has spent the past eight years helping ... more
Send us a text
From Dubai, a new generation of CX leaders is shaping the future with people, culture, and purpose at the core.
In this episode of CX in the Wild, we sit down with Ahmed Hatem to explore why customer happiness is more than a metric. ... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #130 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
This podcast focuses on the dynamic landscape of customer experience (CX) and the innovative strategies being employed by leaders and visionaries in the field. Featuring insightful discussions and interviews, it covers a wide array of topics including the integration of emerging technologies like AI, the importance of empathy in customer relationships, and the evolving roles of customer experience in organizations of all sizes, from startups to Fortune 500 companies. The engaging format brings together personal stories, expert opinions, and practical wisdom aimed at equipping listeners with the knowledge to enhance customer connections and achieve meaningful business outcomes.
The unique approach involves on-location interviews, providing ... more
Rephonic provides a wide range of podcast stats for CX In The Wild. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX In The Wild and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for CX In The Wild, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
Rephonic provides comprehensive predictive audience data for CX In The Wild, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
To see how many followers or subscribers CX In The Wild has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
These podcasts share a similar audience with CX In The Wild:
1. The CX Cast
CX In The Wild launched 3 years ago and published 144 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Rephonic pulls ratings and reviews for CX In The Wild from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
Rephonic provides full transcripts for episodes of CX In The Wild. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
Recent guests on CX In The Wild include:
1. Raj Sivasubramanian
2. Mike Kaplan
3. Raj Iyer
4. Ann Schirrmeister
5. Camila Ferreira
6. Pat Osorio
7. Lina Gallagher
8. Not confidently identified
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.