Business Transformation Pitch with The CX Goalkeeper
Gregorio Uglioni - Digital Transformation, Customer Experience, LeadershipDigital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni, global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX), each ep... more
| Publishes | Weekly | Episodes | 288 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
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Latest Episodes
This episode dives into how AI and people-first thinking can drive successful business transformation. Alex Nelles shares real stories, lessons learned, and practical advice on leading change, building trust, and making technology work for everyone. ... more
This episode explores how boards and leaders can make smart, bold decisions in uncertain times. Thomas Zimmerer shares practical advice on embracing uncertainty, leveraging data and AI, and ensuring strong ownership. Real-world examples and actionabl... more
This episode reveals the secrets of serving ultra high net worth individuals. Listeners learn about the MEPA framework, the importance of trust and privacy, and hear real stories of extraordinary, hyper-personalized experiences in the luxury sector. ... more
This episode dives into the real challenges of building and growing startups, with practical advice from Guillano Demon. Listeners get insights on leadership, product-market fit, team alignment, and customer experience. The discussion is honest, ener... more
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Reviews
- Great conversation, practical advice on CX
Gregorio Uglioni is an excellent host and drives a thoughtful conversation about customer experience and other parts of business that are relevant. I am motivated by many of his guests, and I believe the discussion helps me better understand the industry and the types of content that CX professionals both need and want to be successful. The conversations are also enjoyable, which means I’m always paying attention. I highly recommend this podcast.
Apple Podcasts5f_di_meglio
United States8 months ago - A Top Shelf Podcast with Compelling Guests
Greg’s curiosity and relaxed, conversational style makes for an exceptional dialogue bringing out the best in his guests. I learn something new, practical, and useful with every podcast!
Apple Podcasts513BearcatUnited States10 months ago - Founder
Hosted by Greg Uglioni, this podcast goes beyond surface-level discussions. Greg does his homework—his thoughtful research and carefully crafted questions allow his guests to dive deep into the challenges and innovations shaping the world of CX.
Apple Podcasts5Lard beefy noobUnited Statesa year ago - Great discussions to sharp your cx knowledges
Greg interview cx professional experts and illustrate concretely how cx can be handled in your organization. Perfect for your daily commuting trajects.
Apple Podcasts5Manudhp
Belgium3 years ago - Outstanding CX content
The CX Goalkeeper podcast is an excellent source for global thought leadership on customer experience. The quality of the guests is top.
Apple Podcasts5CX Stride / Fine Wine!United States3 years ago
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Apple Podcasts | #243 |  India/Business/Management |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
This show delivers real-world insights at the intersection of people, technology, and measurable business results, focusing on digital and business transformation, leadership, and customer experience. Episodes feature executives, founders, and industry experts who share practical frameworks, like MEPA for ultra-high-net-worth service, product-market fit for startups, psychology of CX, and AI-enabled transformation. Listeners likely value actionable guidance, human-centered leadership, and the pragmatic application of tech to improve customer, employee, and operational outcomes. A standout pattern is the emphasis on moving beyond theory with concrete anecdotes, measurable outcomes, and leadership perspectives that blend strategy with frontli... more
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How many episodes of this podcast are there?
this podcast launched 5 years ago and published 288 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Alex Nelles
2. Thomas Zimmerer
3. Christopher Brooks
4. Guillano Demon
5. Katie Stabler
6. Nick James
7. Andreas Giesa
8. Rick DeLisi
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.