Business Transformation Pitch with The CX Goalkeeper
Gregorio UglioniDigital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each epis... more
| Publishes | Twice weekly | Episodes | 261 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
Listen to this Podcast
Latest Episodes
Learn how fearless leaders build high-performing teams. Nick James shares practical habits: start with why, create psychological safety, empower people, use candid feedback, and coach individuals. He also explains his Eighty20 coaching, leading agile... more
This episode explores avatars, AI, and community-driven value. Annika Kessel explains Cosmic Universe, ethical avatar design, NFTs, and community economies. Hear real risks like profile hacking and practical uses for brands, education, and mental hea... more
Antonio Grasso offers invaluable perspectives for anyone looking to understand the intersections of technology, business, and society. By embracing a human-centric approach to digital transformation, businesses and individuals can prepare for a futur... more
Sam Stern shares his unique perspective on bridging strategic insights with practical execution. He dives deep into the nuances of translating feedback into internal improvements at LinkedIn, highlighting the value of member voices in shaping user-ce... more
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Reviews
- Great conversation, practical advice on CX
Gregorio Uglioni is an excellent host and drives a thoughtful conversation about customer experience and other parts of business that are relevant. I am motivated by many of his guests, and I believe the discussion helps me better understand the industry and the types of content that CX professionals both need and want to be successful. The conversations are also enjoyable, which means I’m always paying attention. I highly recommend this podcast.
Apple Podcasts5f_di_meglio
United Statesa month ago - A Top Shelf Podcast with Compelling Guests
Greg’s curiosity and relaxed, conversational style makes for an exceptional dialogue bringing out the best in his guests. I learn something new, practical, and useful with every podcast!
Apple Podcasts513BearcatUnited States4 months ago - Founder
Hosted by Greg Uglioni, this podcast goes beyond surface-level discussions. Greg does his homework—his thoughtful research and carefully crafted questions allow his guests to dive deep into the challenges and innovations shaping the world of CX.
Apple Podcasts5Lard beefy noobUnited States7 months ago - Great discussions to sharp your cx knowledges
Greg interview cx professional experts and illustrate concretely how cx can be handled in your organization. Perfect for your daily commuting trajects.
Apple Podcasts5Manudhp
Belgium2 years ago - Outstanding CX content
The CX Goalkeeper podcast is an excellent source for global thought leadership on customer experience. The quality of the guests is top.
Apple Podcasts5CX Stride / Fine Wine!United States2 years ago
Listeners Say
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Chart Rankings
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Apple Podcasts | #179 |  India/Business/Management |
Apple Podcasts | #207 |  Switzerland/Business/Management |
Apple Podcasts | #212 |  Hong Kong/Business/Management |
Apple Podcasts | #230 |  Austria/Business/Management |
Talking Points
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Audience Metrics
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focusing on the nexus of business transformation and customer experience, this podcast features engaging dialogues with industry leaders and experts. Episodes explore essential themes such as the impact of technology on customer relations, innovative leadership strategies, and the mechanisms of driving meaningful change within organizations. Notably, the discussions often incorporate real-world applications and insights, equipping listeners with actionable advice for enhancing both employee and customer experiences. This series is characterized by its emphasis on practical outcomes, providing a unique blend of theoretical knowledge and real-life implementation strategies that resonate with professionals in marketing, management, and related... more
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How many episodes of this podcast are there?
this podcast launched 5 years ago and published 261 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Annika Kessel
2. Antonio Grasso
3. Sam Stern
4. Francesca Di Meglio
5. Marcus Köhnlein
6. Bernd Ziethen
7. Roy Atkinson
8. Emmanuel Manyonganise
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.