Business Transformation Pitch with The CX Goalkeeper
Gregorio UglioniDigital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each epis... more
| Publishes | Weekly | Episodes | 276 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
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Latest Episodes
This interview,Live from LEAD-26 in Zurich, links real leadership lessons to lived experience. Fabian, a CIO and ultra runner, talks limits, psychological safety, and practical steps. He also shares a clear, cautious view on generative AI and a smart... more
Live from LEAD-26 in Zurich. Stephan Siegrist is a professional alpinist. He says leadership means taking the lead when situations are uncomfortable. In mountaineering one person often needs the next rope length and must make small decisions by the c... more
Hear branding advice that shifts focus from "better" to "different." David Brier explains how branding is the art of differentiation. He shows why brands that only tweak visuals fail, and shares real cases: a failed Jaguar rebrand and a successful Na... more
This episode explains how BSI builds for data, AI agents, and digital sovereignty. Markus Brunold shares the company mission, cloud and AI model choices, and how human roles and AI agents work together. Hear concrete examples and product thinking for... more
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Reviews
- Great conversation, practical advice on CX
Gregorio Uglioni is an excellent host and drives a thoughtful conversation about customer experience and other parts of business that are relevant. I am motivated by many of his guests, and I believe the discussion helps me better understand the industry and the types of content that CX professionals both need and want to be successful. The conversations are also enjoyable, which means I’m always paying attention. I highly recommend this podcast.
Apple Podcasts5f_di_meglio
United States5 months ago - A Top Shelf Podcast with Compelling Guests
Greg’s curiosity and relaxed, conversational style makes for an exceptional dialogue bringing out the best in his guests. I learn something new, practical, and useful with every podcast!
Apple Podcasts513BearcatUnited States7 months ago - Founder
Hosted by Greg Uglioni, this podcast goes beyond surface-level discussions. Greg does his homework—his thoughtful research and carefully crafted questions allow his guests to dive deep into the challenges and innovations shaping the world of CX.
Apple Podcasts5Lard beefy noobUnited Statesa year ago - Great discussions to sharp your cx knowledges
Greg interview cx professional experts and illustrate concretely how cx can be handled in your organization. Perfect for your daily commuting trajects.
Apple Podcasts5Manudhp
Belgium3 years ago - Outstanding CX content
The CX Goalkeeper podcast is an excellent source for global thought leadership on customer experience. The quality of the guests is top.
Apple Podcasts5CX Stride / Fine Wine!United States3 years ago
Listeners Say
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Chart Rankings
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Apple Podcasts | #243 |  Canada/Business/Management |
Apple Podcasts | #157 |  Hong Kong/Business/Management |
Apple Podcasts | #179 |  Denmark/Business/Management |
Apple Podcasts | #184 |  India/Business/Management |
Talking Points
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focused on the realms of digital and business transformation, customer experience, leadership, and innovation, this series features insightful discussions with industry leaders and experts. Each episode explores practical, real-world experiences, emphasizing the importance of aligning people, technology, and tangible business outcomes. Noteworthy themes include nurturing human-centered growth, driving innovation, and cultivating meaningful relationships in a rapidly evolving corporate landscape. The host's curiosity and engaging style foster deep conversations, making this a valuable resource for professionals aiming to enhance their strategies and gain actionable insights.
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How many episodes of this podcast are there?
this podcast launched 5 years ago and published 276 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Stephan Siegrist
2. David Brier
3. Markus Brunold
4. Alex Wunschel
5. Leonard Sommer
6. Rajat Chawla
7. Hussein Dajani
8. Nick Glimsdahl
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