CVM Stories
A podcast on Customer Value ManagementCalling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience,... more
| Publishes | Monthly | Episodes | 43 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusiness | |||
Listen to this Podcast
Latest Episodes
In this episode, Kaan Fişek, Head of Customer Value Management & Base Marketing at Ooredoo Qatar shares how to scale CVM globally without the friction.
What if the biggest barrier to scaling CVM wasn’t strategy or technology, but people? Kaan shares... more
Silvia Gomez Dominguez, with 20 years of CVM and CX experience across Optus, Vodafone, KPMG and Westpac, co-author of the CVM Body of Knowledge and founder of the Women in Customer community, joins us to define autonomous CVM in telco – and walk thro... more
Özge Efe Aşcı, Senior Manager – Customer Lifecycle Value Management & AI at Vodafone, has spent nearly 15 years driving CVM across multiple markets. For years, CVM's mantra was right offer, right channel, right time.
In this episode, he shares why ... more
Gabriel Felipe Cortes Molina, Senior Loyalty and Retention Manager at Tigo Colombia, reveals how his team reduced postpaid churn without relying on discounts.
With 12 years of experience, he shares the operational playbook behind proactive communic... more
Recent Guests
Hosts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #74 |  Germany/Business/Marketing |
Apple Podcasts | #135 |  South Africa/Business/Marketing |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About CVM Stories
What is CVM Stories about and what kind of topics does it cover?
This podcast offers insights into the evolving landscape of Customer Value Management (CVM) within industries such as telecommunications and beyond. Engaging conversations feature seasoned professionals discussing various aspects of CVM, including data analytics, customer experience, retention strategies, and innovative technologies. Notably, topics like the differences between B2B and B2C strategies and the impact of modern marketing techniques on customer engagement are frequently explored. The podcast creates a community for CVM professionals to share knowledge and practical advice, emphasizing the importance of aligning marketing efforts with customer needs and leveraging data for business growth.
It stands out for its focus on actionab... more
Where can I find podcast stats for CVM Stories?
Rephonic provides a wide range of podcast stats for CVM Stories. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CVM Stories and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CVM Stories get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for CVM Stories, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for CVM Stories?
Rephonic provides comprehensive predictive audience data for CVM Stories, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does CVM Stories have?
To see how many followers or subscribers CVM Stories has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to CVM Stories?
These podcasts share a similar audience with CVM Stories:
1. Odd Lots
How many episodes of CVM Stories are there?
CVM Stories launched 3 years ago and published 43 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CVM Stories?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CVM Stories?
Rephonic pulls ratings and reviews for CVM Stories from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for CVM Stories?
Rephonic provides full transcripts for episodes of CVM Stories. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on CVM Stories?
Recent guests on CVM Stories include:
1. Kaan Fişek
2. Silvia Gomez Dominguez
3. Efe Aşçı
4. Gabriel Felipe Cortes Molina
5. Matthew Tilling
6. Silvia Gomez
7. Sahar Ehsan
8. Marek Grabowski
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.