Retrouverez tous les mois des experts de la relation client interviewés par le collectif Customerz. Dans ce podcast, les invités partageront leurs expériences, leurs réussites mais aussi leurs échecs sur toutes les facettes du métier de la relation client. Hébergé par Ausha. Visitez ausha.co/fr/politique-de-confidentialite pour plus d'informations.
Publishes | Infrequently | Episodes | 4 | Founded | a year ago |
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Language | Categories | BusinessEntrepreneurshipManagement |
Les fusions et acquisitions (FusAc) sont une réalité incontournable dans le monde du SaaS. En tant que VP Customer Success, votre rôle est crucial pour assurer une transition fluide, minimiser l'attrition et maximiser la rétention client. Dans cette ... more
Le Customer Success peut-il être source de revenu ? Nos invités Vincent Gaumé (Ex 360Learning) & Damien Lambert (Pigment) nous partagent leurs expériences sur cet éternel débat au sein de la communauté CS.
Hébergé par Ausha. Visitez ausha.co/politiq... more
Ce mois-ci, Antonin et Cécile reçoivent Philippe Lima et Fabien Lerays pour nous expliquer comment ils ont structuré leur pôle CS et l’ont fait évoluer au fur et à mesure de la croissance de leur entreprise.
Hébergé par Ausha. Visitez ausha.co/polit... more
Lors du CS talk organisé par Customerz, vous avez été nombreux à vous poser la question "est-ce que je peux faire payer mes services CS à mes clients ?".
Aujourd'hui, Antonin et Cécile vont tenter de répondre à cette question avec nos deux invités C... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #27 |
Listeners, social reach, demographics and more for this podcast.
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These podcasts share a similar audience with Customerz le Podcast:
1. CSMs & Co
Customerz le Podcast launched a year ago and published 4 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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