Customer Success Talks
Real Challenges, Experts AdviceWelcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-d... more
| Publishes | Weekly | Episodes | 94 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
Listen to this Podcast
Latest Episodes
Customer Success isn’t just about relationships anymore—it’s about revenue.If you can’t talk money, you can’t influence outcomes.In this episode of Customer Success Talks, I’m joined by Laura Kightlinger, Customer Success and Financial Acumen expert,... more
Customer Success is often described as a people-first role…But what happens when empathy has no boundaries?In this episode, I sit down with Diego Ospina Lopez for a real, honest conversation about the human side of Customer Success — the part that do... more
Getting your first Customer Success leadership role can feel impossible.Most job descriptions ask for 3–5 years of management experience…but how do you get that experience if no one gives you the first opportunity?In this episode, I sit down with Bhu... more
In today's CSM Quick Lesson with Andrea Rijna
Understanding the SPICE model can transform client conversations. This customer-centric approach builds rapport and ensures solutions are tailored to real needs, making clients more receptive to your rec... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
Recent Guests
Host
Reviews
- C.S
Sooo informativ 👍🏻
Apple Podcasts5WorkkkkPlayyyy
Germany3 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #194 |  United Kingdom/Business/Management |
Apple Podcasts | #62 |  Ukraine/Business/Management |
Apple Podcasts | #128 |  Israel/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About Customer Success Talks
What is Customer Success Talks about and what kind of topics does it cover?
The show centers on practical, real-world customer success challenges with a focus on leadership, boundary-setting, cross-cultural collaboration, and the strategic use of AI and storytelling in CS. Episodes often feature practitioners and leaders sharing actionable frameworks (like SPICE), career transitions into leadership, personal branding, and how to turn reactive CS into proactive partnerships that drive measurable outcomes. A recurring strength is pairing tactical tips with relatable anecdotes from diverse CS professionals, making it useful for listeners ranging from new CS entrants to seasoned leaders exploring sustainable, human-centered growth. A notable edge is the emphasis on burnout prevention, deliberate self-management, and in... more
Where can I find podcast stats for Customer Success Talks?
Rephonic provides a wide range of podcast stats for Customer Success Talks. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Customer Success Talks and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Customer Success Talks get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Customer Success Talks, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Customer Success Talks?
Rephonic provides comprehensive predictive audience data for Customer Success Talks, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Customer Success Talks have?
To see how many followers or subscribers Customer Success Talks has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Customer Success Talks?
These podcasts share a similar audience with Customer Success Talks:
1. The Customer Success Pro Podcast
2. CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader
3. Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager
4. The Daily
5. The GTMnow Podcast
How many episodes of Customer Success Talks are there?
Customer Success Talks launched 3 years ago and published 94 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Success Talks?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Customer Success Talks?
Rephonic pulls ratings and reviews for Customer Success Talks from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Customer Success Talks?
Rephonic provides full transcripts for episodes of Customer Success Talks. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Customer Success Talks?
Recent guests on Customer Success Talks include:
1. Diego Ospina Lopez
2. Bhumika Arora
3. Norma Serena Hogan
4. Olya Kinash
5. Bojan Dimevski
6. Stefan Kiefer
7. Jen Allen-Kanuth
8. Anika Zubair
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.