Customer Success Talks
Real Challenges, Experts AdviceWelcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-d... more
| Publishes | Weekly | Episodes | 98 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||
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Latest Episodes
What if your Quarterly Business Review didn’t need 30 slides and an hour-long meeting to deliver value?
And to discover how to change this, I sat down with Customer Success leader Andrea Bumstead to break down her powerful 15-Minute QBR framework, a... more
The conversation delves into the origins and evolution of the Getting Things Done methodology, emphasizing the importance of capturing, clarifying, organizing, and reviewing tasks and commitments. It explores the universal principles of productivity,... more
Struggling to stay productive as a Customer Success Manager while juggling endless tasks, Slack messages, and urgent requests?In this episode we break down what real productivity looks like for CSMs—and why being busy doesn’t always mean driving impa... more
Most CSMs focus on product usage—but real impact comes from understanding the business behind the customer.In this episode of Customer Success Talks, I sit down with Maranda Dyskonski, Chief Customer Officer, to explore how to dig deeper, avoid assum... more
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Chart Rankings
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Apple Podcasts | #191 |  Italy/Business/Management |
Apple Podcasts | #79 |  Ireland/Business/Management |
Apple Podcasts | #141 |  Israel/Business/Management |
Apple Podcasts | #244 |  Singapore/Business/Management |
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Frequently Asked Questions About Customer Success Talks
What is Customer Success Talks about and what kind of topics does it cover?
The show centers on practical, real-world customer success challenges with a focus on leadership, boundary-setting, cross-cultural collaboration, and the strategic use of AI and storytelling in CS. Episodes often feature practitioners and leaders sharing actionable frameworks (like SPICE), career transitions into leadership, personal branding, and how to turn reactive CS into proactive partnerships that drive measurable outcomes. A recurring strength is pairing tactical tips with relatable anecdotes from diverse CS professionals, making it useful for listeners ranging from new CS entrants to seasoned leaders exploring sustainable, human-centered growth. A notable edge is the emphasis on burnout prevention, deliberate self-management, and in... more
Where can I find podcast stats for Customer Success Talks?
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How many listeners does Customer Success Talks get?
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What are the audience demographics for Customer Success Talks?
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How many subscribers and views does Customer Success Talks have?
To see how many followers or subscribers Customer Success Talks has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Customer Success Talks?
These podcasts share a similar audience with Customer Success Talks:
1. The Customer Success Pro Podcast
2. Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)
3. Pod Save America
4. Think Fast Talk Smart: Communication Techniques
How many episodes of Customer Success Talks are there?
Customer Success Talks launched 3 years ago and published 98 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Success Talks?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Customer Success Talks?
Rephonic pulls ratings and reviews for Customer Success Talks from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Customer Success Talks?
Rephonic provides full transcripts for episodes of Customer Success Talks. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Customer Success Talks?
Recent guests on Customer Success Talks include:
1. David Allen
2. Leslie Venetz
3. Maranda Dyskonski
4. Laura Kightlinger
5. Diego Ospina Lopez
6. Bhumika Arora
7. Norma Serena Hogan
8. Olya Kinash
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.