
Welcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-d... more
| Publishes | Twice monthly | Episodes | 73 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementBusiness | |||

In today's CSM Quick Lesson with Marija Skobe-Pille you will discover unlock career potential! Explore how expanding your role, offering solutions, and envisioning long-term goals can lead to advancement. Don't just aim for a 9-to-5; bring value and ... more
In this episode, I had the pleasure of recording with Bill McGowan—Emmy Award-winning journalist, bestselling author of Speak, Memorably: The Art of Captivating an Audience, and communication coach to leaders at Amazon, Facebook, Uber, LinkedIn, and ... more
In today's CSM Quick Lesson with Ali Cudby you will discover the secrets to transforming casual customers into dedicated advocates. Learn strategies for recognition, celebration, and leveraging data to build lasting relationships and drive revenue gr... more
In this episode of Customer Success Talks, host Bayron Toruño sits down with Chad Horenfeldt, VP of Customer Success and author of The Strategic Customer Success Manager. Together, they explore what it really takes to move beyond firefighting and pro... more
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Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
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Focused on the dynamic realm of customer success, insightful discussions revolve around real-world challenges and best practices for Customer Success Managers (CSMs) and professionals transitioning into this field. The content is designed to support listeners in navigating their day-to-day roles while providing practical advice, expert insights, and strategies to enhance customer engagement and satisfaction. Noteworthy episodes feature renowned guest speakers who bring diverse experiences, addressing topics such as the role of AI in customer success, negotiation tactics, and the importance of understanding customer needs, making this resource invaluable for anyone passionate about customer success and looking to improve their effectiveness ... more
Rephonic provides a wide range of podcast stats for Customer Success Talks. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Customer Success Talks and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
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Rephonic provides comprehensive predictive audience data for Customer Success Talks, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
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These podcasts share a similar audience with Customer Success Talks:
1. The Customer Success Pro Podcast
2. The Mel Robbins Podcast
3. Huberman Lab
Customer Success Talks launched 2 years ago and published 73 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Rephonic pulls ratings and reviews for Customer Success Talks from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
Rephonic provides full transcripts for episodes of Customer Success Talks. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
Recent guests on Customer Success Talks include:
1. Bill McGowan
2. Chad Horenfeldt
3. Priscila Fletcher
4. Myriam Hirt
5. Vaishali Dialani
6. Kai-Markus Mueller
7. Andrew Marks
8. Marija Skobe-Pilley
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.