Customer Success Talks
Real Challenges, Experts AdviceWelcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience, this podcast is here for you. Our discussions tackle day-to-day CSM challenges in a practical way, ensuring value for everyone. Hosted by Bayron Toruno, a true CS enthusiast, each episode features in-d... more
| Publishes | Weekly | Episodes | 87 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
Listen to this Podcast
Latest Episodes
CSM Quick Lesson with Marija Skobe-PilleyIn this Quick Lesson, unlock your selling potential as a CSM! Don't think of it as selling—bring value. Learn tactical tips: financial & workflow probing. Understand needs and drive upsells while strengthening... more
In this episode, Stefan Kiefer, a seasoned Customer Success leader, helped us understand what it really takes to transition from an individual contributor to a CS leader for the first time.Stefan shares valuable insights on leadership, coaching, and ... more
CSM Quick Lesson with Kelley TurnerCustomer success doesn't require a specific background. In fact, the most diverse teams often excel in this role. Professionals from digital marketing, sales, consulting, and even food service bring unique abilities... more
In the fast-paced world of Customer Success, every email counts but how do you make yours stand out in a crowded inbox?
In this episode Jen Allen-Kanuth, sales trainer and co-founder of DemandJen, to uncover the psychology and strategy behind writin... more
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Chart Rankings
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Apple Podcasts | #103 |  Australia/Business/Management |
Apple Podcasts | #113 |  Israel/Business/Management |
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Frequently Asked Questions About Customer Success Talks
What is Customer Success Talks about and what kind of topics does it cover?
A practical, practitioner-focused show that tackles day-to-day customer success challenges through interviews with industry practitioners and thought leaders. Episodes frequently explore turning reactive CS into proactive business partnerships, leveraging data and storytelling, and aligning CS with sales and product usage to drive real outcomes. A standout trait is the emphasis on actionable playbooks, measurable results, and cross-functional collaboration, often featuring long-form discussions that unpack frameworks, onboarding, and retention strategies for SaaS businesses. This mix of tactical guidance and real-world experience makes it a strong fit for listeners seeking tangible strategies to apply in their CS roles, leadership, or GTM e... more
Where can I find podcast stats for Customer Success Talks?
Rephonic provides a wide range of podcast stats for Customer Success Talks. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Customer Success Talks and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Customer Success Talks get?
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What are the audience demographics for Customer Success Talks?
Rephonic provides comprehensive predictive audience data for Customer Success Talks, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Customer Success Talks have?
To see how many followers or subscribers Customer Success Talks has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Customer Success Talks?
These podcasts share a similar audience with Customer Success Talks:
1. The Customer Success Pro Podcast
2. CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader
3. Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager
4. [Un]Churned – The No. 1 Podcast for Customer Retention
5. The Romesh Ranganathan Show
How many episodes of Customer Success Talks are there?
Customer Success Talks launched 3 years ago and published 87 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer Success Talks?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Customer Success Talks?
Rephonic pulls ratings and reviews for Customer Success Talks from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Customer Success Talks?
Rephonic provides full transcripts for episodes of Customer Success Talks. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Customer Success Talks?
Recent guests on Customer Success Talks include:
1. Stefan Kiefer
2. Jen Allen-Kanuth
3. Anika Zubair
4. Sandy Yu
5. Morgan J. Ingram
6. Denny Burda
7. Marija Skobe-Pille
8. Bill McGowan
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.