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Customer Service Academy

Tony Johnson

Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony h... more

PublishesWeeklyEpisodes100Founded8 years ago
Number of ListenersCategories
BusinessMarketing

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Artwork for Customer Service Academy

Latest Episodes

In this episode we will discuss 5 strategies to create a culture of customer centricity in your organization. In other words, let's keep customers at the center of everything we do. more

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3 days ago

In this episodes we invite Peter Voss from Aigo.ai into the studio to talk about Artificial Intelligence and how it can reduce friction for customers and consumers. more

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17 days ago

In this episodes we share some observations from Key West Florida hospitality and how to select the very best CX leader for your business. more

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a month ago

In this episodes we talk about pattern of management how you can inspire your team to deliver amazing customer experiences each day. more

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2 months ago

Insights

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Reviews

4.8 out of 5 stars from 69 ratings
  • Great pod for CX leaders

    Fantastic actionable tips for delivering best-in-class customer service to drive business success! So excited to hear PolyAI’s Nikola expand on how AI can play in the CX world!

    Apple Podcasts
    5
    MallardEP
    United States4 months ago
  • Informative with great guests!

    Customer Service Podcast is a great listen for anyone in the CX industry! Interesting perspectives from industry leaders. more

    Apple Podcasts
    5
    aszellmer
    United States4 months ago
  • Brilliant

    Listening to Tony and Simon always provides such insight, wisdom and common sense. I always come away from every podcast learning something new. Great podcast. Thanks so much to both …

    Apple Podcasts
    5
    Dina1958
    United States4 months ago
  • Informative with great guests!

    Customer Service Podcast is a great listen for anyone in the CX industry! Interesting perspectives from industry leaders.

    Apple Podcasts
    5
    aszellmer
    United States6 months ago
  • Invaluable insights into the resurgence of customer service

    Highly recommend this show to anyone interesting customer service and improving your customers experience.

    Apple Podcasts
    5
    DigitalModernization
    United States7 months ago

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Frequently Asked Questions About Customer Service Academy

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How many episodes of Customer Service Academy are there?

Customer Service Academy launched 8 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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