
Esta serie está dedicada a la función del Servicio al Cliente, en particular de su back-office: retos, consejos, experiencias por parte de algunos de los mejores expertos de la industria española, clientes de Esker algunos, otros no, pero todos amigos nuestros.
| Publishes | Daily | Episodes | 16 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language | Categories | BusinessMarketing | |||

Invitamos a Ángel Ventoso, Responsable de Aplicaciones IT del grupo, a que nos cuente cómo están llevando a cabo la transformación digital. En concreto, hablaremos de la unificación de procesos de la gestión de pedidos en 3 de sus empresas.
Hablamos con Fabio Crescente, Customer Service Coordinator en Ferrero Ibérica, y Teresa Catena, IT Manager, sobre cómo han conseguido una gestión de pedidos de clientes excelente.
Seguro que alguna vez has comprado bolsas de Palomitas y Gusanitos en la tienda del barrio, en un súper o en un bar. ¿Quieres saber cómo consigue Risi llegar a todas los puntos de venta? En este podcast, extraído del webinar, podrás conocer mejor al ... more
En este webinar grabado el equipo de Customer Service de Suntory Beverage & Food cuentan los cambios y beneficios de gestionar los pedidos de clientes con Esker.
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #206 |
Listeners, social reach, demographics and more for this podcast.
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CUSTOMER SERVICE launched 5 years ago and published 16 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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