CX Insider - Customer experience leaders sharing insights and ideas for customer service success
ACF TechnologiesThe customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies
| Publishes | Monthly | Episodes | 132 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | BusinessMarketingManagement | ||||
Listen to this Podcast
Latest Episodes
In this episode, we flip the mic as Elysia—our Marketing Executive, podcast editor, and host—sits on the other side of the sofa to reflect on her transformative placement year. From navigating a tough recruitment process to running a podcast solo, El... more
In this episode of the CX Insider Podcast, we’re joined by Zertashia, Director of Customer Experience at Amazon, for a deep-dive into what truly defines world-class customer experience at scale. We unpack how Amazon scales empathy, trust, and operati... more
In this episode, we sit down with Janet Xinyi Guo, a leading expert in data management and digital transformation at Lloyds. With over 7 years of experience driving one of the UK’s largest digital transformation programs, Janet brings deep insights i... more
In this episode, we sit down with Keir Henderson, Financial Services Account Executive at Precisely. Keir shares deep insights into AI governance, policy challenges, international cooperation, and the philosophical tensions driving today’s AI landsca... more
Key Facts
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Reviews
- A great listen.
This podcast never fails to keep me motivated & interested. Highly recommend.
Apple Podcasts5Hob Northwood
United Kingdoma year ago - Great for the commute
Really valuable content to listen to during the commute. And extremely relevant as working in digital can make people blind to the customer.
Apple Podcasts5Alan.snow_
United States5 years ago - Very interesting and relatable
Some really interesting points in this podcast where I was able to learn and also relate.
Overall great listen.
Apple Podcasts5MRMG1026United Kingdom5 years ago - Really helpful thoughts on CX
Thank for providing this content for free... really valuable. Work on your intro music a little.
Apple Podcasts4your madre chineseUnited Kingdom6 years ago - Easy listen with good points
Nice to listen to a business podcast which isn’t just going on about there product!
Some very valid points and seem a good team.
Apple Podcasts5currynchipsUnited Kingdom6 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #248 |  Ukraine/Business/Marketing |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Which podcasts are similar to CX Insider?
These podcasts share a similar audience with CX Insider:
1. A Bit of Optimism
2. The Diary Of A CEO with Steven Bartlett
3. The CX Cast
How many episodes of CX Insider are there?
CX Insider launched 6 years ago and published 132 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Insider?
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