Creating Disney Magic
Lee CockerellLee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
| Publishes | Weekly | Episodes | 578 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessCareersManagement | |||
Listen to this Podcast
Latest Episodes
“If you can’t clearly explain what you bring to the table, people won’t know, and if they don’t know, they can’t value it.”
Notable Moments
[03:31] What employers really want to hear
[04:54] “Whatever you give me, I get it done.”
[06:01] Reli... more
“When you’re high quality and reliable, people will keep coming.”
Notable Moments
[02:42] Early lessons about customer perception when raising prices.
[04:53] Why transparency and education matter when costs rise.
[08:41] Storytelling and fac... more
“Don’t give your customers a chance to go try somebody else. They might not come back.”
Episode Highlights
[03:42] Why environment and people matter more than coffee quality.
[06:55] Observations on cultural diversity in different coffee shops.... more
“Everything is hard until it’s easy. The only way it gets easy is practice.”
Episode Highlights
[00:01:36] Lee recalls his first attempt at public speaking at Marriott.
[00:02:45] Advice from Bill Marriott’s father-in-law
[00:03:55] Practice ... more
Key Facts
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Reviews
- It’s never too late to get better.
Lee’s views on leadership are easy to follow and implement. It’s not complicated to do the right thing and I love how his podcasts remind us of this. We over complicate things. Thanks Lee and Jody for a great podcast.
Apple Podcasts5JamieAne MVP
United States2 years ago - Leadership, Life Lessons, Legendary
Be the type of Leader Lee and Jody would hire
I listen to two to four episodes a week depending how long it takes me to digest the episodes but this is not a bingeing podcast it’s a learning podcast. Maybe not every lesson applies to you but the ones that do Really do.
Apple Podcasts5A. MaguireUnited States2 years ago - Master Class in Business Wisdom
If you listen to this podcast and seriously apply the principles at the work place, you will have employees and managers that work well together and respect one another. Lee and Jody basically provide an MBA in Leadership if you listen to it and use it everyday. Lee has great stories on the why and how things were done at Disney to make it so special to the guests and cast members. Jody is a great guide to get you through the episode and to get Lee to explain his experiences. Thank you to both o... more
Apple Podcasts5Dave W. 1United States2 years ago - Leadership, Life Lessons, Legendary
I listen to two to four episodes a week depending how long it takes me to digest the episodes but this is not a bingeing podcast it’s a learning podcast. Maybe not every lesson applies to you but the ones that do Really do.
Apple Podcasts5A. MaguireUnited States2 years ago These guys know what they're talking about !!! And the humor is great too. Thank you Lee and Jody !!! I've followed from the beginning. I appreciate you !!! Keep up the great work !!!
Podcast Addict3 years agoPeter Gavel
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Chart Rankings
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Apple Podcasts | #95 | United States/Business/Management |
Apple Podcasts | #218 |  Canada/Business/Management |
Apple Podcasts | #230 |  United Kingdom/Business/Management |
Apple Podcasts | #40 |  United Arab Emirates/Business/Management |
Apple Podcasts | #46 |  Brazil/Business/Management |
Apple Podcasts | #53 |  Indonesia/Business/Management |
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Frequently Asked Questions About Creating Disney Magic
What is Creating Disney Magic about and what kind of topics does it cover?
Focusing on leadership, management, and customer service, this podcast offers listeners valuable insights derived from the vast experiences of its hosts. The conversations cover a range of topics such as personal responsibility, the importance of psychological safety in the workplace, and the implications of emerging technologies like AI. Through anecdotes and practical advice, listeners are encouraged to take ownership of their work environments and develop skills that enhance employee satisfaction and customer service effectiveness. The unique perspectives shared make it suitable for both aspiring leaders and seasoned professionals looking to refine their practices and create a more magical workplace experience.
Where can I find podcast stats for Creating Disney Magic?
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How many listeners does Creating Disney Magic get?
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What are the audience demographics for Creating Disney Magic?
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How many subscribers and views does Creating Disney Magic have?
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Which podcasts are similar to Creating Disney Magic?
These podcasts share a similar audience with Creating Disney Magic:
1. The Learning Leader Show With Ryan Hawk
2. Be Our Guest WDW Podcast
3. The Jim Hill Media Podcast Network
4. Addicted to the Mouse: Disney Podcast | Disney World, Universal, & Cruise Vacation Planning
5. Disney Deciphered: a Disney World planning podcast
How many episodes of Creating Disney Magic are there?
Creating Disney Magic launched 11 years ago and published 578 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Creating Disney Magic?
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Where can I see ratings and reviews for Creating Disney Magic?
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What guests have appeared on Creating Disney Magic?
Recent guests on Creating Disney Magic include:
1. Djuan Rivers
2. Bob Allen
3. Rick Allen
4. Karen Ellis
5. Duncan Wardle
6. Bob Weis
7. Bob Weiss
8. Orlando Leba
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.