Creating Disney Magic
Lee CockerellLee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
| Publishes | Weekly | Episodes | 587 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersBusinessManagement | |||
Listen to this Podcast
Latest Episodes
"There's no upside for not being nice."
Notable Moments
[02:32] What "being nice" actually means in leadership and daily interactions
[03:20] Why raising your voice causes you to lose respect
[04:12] How organization and stress management aff... more
"Every decision comes down to one question: is it worth it?"
Notable Moments
[00:01:19] Examples of shifting customer value
[00:04:11] Industries where customers feel "stuck" with rising prices
[00:05:11] What Lee learned by switching grocery... more
"Anytime you can do more than everybody else, you'll stand out."
Notable Moments
[01:20] Persistence pays off
[03:34] Creative ways people get noticed
[04:45] Why showing up still matters today
[07:23] Networking as a strategy, not luck
[... more
"Training is useless if it's not enforced."
Notable Moments
[05:32] Anticipating problems is the foundation of training. [07:31] Enforcement matters just as much as teaching the standard. [08:58] Customer expectations reveal what training should ... more
Key Facts
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Reviews
- It’s never too late to get better.
Lee’s views on leadership are easy to follow and implement. It’s not complicated to do the right thing and I love how his podcasts remind us of this. We over complicate things. Thanks Lee and Jody for a great podcast.
Apple Podcasts5JamieAne MVP
United States2 years ago - Leadership, Life Lessons, Legendary
Be the type of Leader Lee and Jody would hire
I listen to two to four episodes a week depending how long it takes me to digest the episodes but this is not a bingeing podcast it’s a learning podcast. Maybe not every lesson applies to you but the ones that do Really do.
Apple Podcasts5A. MaguireUnited States2 years ago - Master Class in Business Wisdom
If you listen to this podcast and seriously apply the principles at the work place, you will have employees and managers that work well together and respect one another. Lee and Jody basically provide an MBA in Leadership if you listen to it and use it everyday. Lee has great stories on the why and how things were done at Disney to make it so special to the guests and cast members. Jody is a great guide to get you through the episode and to get Lee to explain his experiences. Thank you to both o... more
Apple Podcasts5Dave W. 1United States2 years ago - Leadership, Life Lessons, Legendary
I listen to two to four episodes a week depending how long it takes me to digest the episodes but this is not a bingeing podcast it’s a learning podcast. Maybe not every lesson applies to you but the ones that do Really do.
Apple Podcasts5A. MaguireUnited States2 years ago These guys know what they're talking about !!! And the humor is great too. Thank you Lee and Jody !!! I've followed from the beginning. I appreciate you !!! Keep up the great work !!!
Podcast Addict3 years agoPeter Gavel
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #133 | United States/Business/Management |
Apple Podcasts | #233 |  Australia/Business/Management |
Apple Podcasts | #47 |  Brazil/Business/Management |
Apple Podcasts | #70 |  Spain/Business/Management |
Apple Podcasts | #74 |  Saudi Arabia/Business/Management |
Apple Podcasts | #120 |  Poland/Business/Management |
Talking Points
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Frequently Asked Questions About Creating Disney Magic
What is Creating Disney Magic about and what kind of topics does it cover?
Focused on the intersection of leadership, management, and customer service, this podcast features valuable insights from a former high-ranking Disney executive. The discussions often incorporate personal anecdotes and practical advice, emphasizing how principles from the world of Disney can be applied to various business environments. Each episode typically explores themes of persistence, effective communication, and the significance of customer engagement, making it a rich resource for professionals aiming to enhance their workplace effectiveness and create exceptional experiences for clients or customers.
A unique aspect of this podcast is its blend of personal storytelling with actionable lessons, fostering an informal yet insightful a... more
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How many listeners does Creating Disney Magic get?
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Which podcasts are similar to Creating Disney Magic?
These podcasts share a similar audience with Creating Disney Magic:
1. The StoryBrand Podcast
2. Craig Groeschel Leadership Podcast
3. The Daily Stoic
4. Andy Stanley Leadership Podcast
5. At The Table with Patrick Lencioni
How many episodes of Creating Disney Magic are there?
Creating Disney Magic launched 11 years ago and published 587 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Creating Disney Magic?
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What guests have appeared on Creating Disney Magic?
Recent guests on Creating Disney Magic include:
1. Djuan Rivers
2. Bob Allen
3. Rick Allen
4. Karen Ellis
5. Duncan Wardle
6. Bob Weis
7. Bob Weiss
8. Orlando Leba
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.