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Artwork for Consumer Talk

Consumer Talk with Wendy Knowler

CapeTalk
Consumer Protection Act
Cape Town
South Africa
Global NCAP
Artificial Intelligence
Automobile Association Of South Africa
Standard Bank
Toyota Starlet
Safer Cars For Africa
Capetalk
Lay-By (consumer Protection)
Online Scams
Recycling
Black Friday
Virgin Active
Tow Truck Industry
Advertising Regulatory Board
Rental Market
Bottle Deposits
Virgin Active Point Club Greenpoint

Consumer journalist Wendy Knowler joins Pippa Hudson to provide useful insights and tips on how to make the most of your buying power.

PublishesWeeklyEpisodes100Founded8 years ago
Number of ListenersCategories
EducationBusiness

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Artwork for Consumer Talk

Latest Episodes

Pippa Hudson speaks to consumer journalist Wendy Knowler about the continuing saga of the peeling paint of certain models of Hyundai.

Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.

This 2-hour respite from hard news encourages the aud... more

Pippa Hudson speaks to consumer journalist Wendy Knowler about spare parts and appliance repairs.

Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.

This 2-hour respite from hard news encourages the audience to take the time to explore, t... more

Pippa Hudson speaks to consumer journalist Wendy Knowler about PepsiCo announcing today that it is discontinuing ProNutro in South Africa, 64 years after it was launched.

Lunch with Pippa Hudson is your respite from hard news, a space to explore, t... more

Pippa Hudson speaks to consumer journalist Wendy Knowler about loyalty programmes.

Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect.

Hosted by former journalist Pippa Hudson, the show embraces l... more

Key Facts

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Recent Guests

Janet Fremantle
Listener in Red Ling Hays, West Coast who experienced Hyundai paint issues
Hyundai owner (consumer)
Episode: Consumer Talk: Peeling Hyundai paint saga
Bruce Hong
Producer; case-study consumer
The Breakfast Team (CapeTalk)
Episode: Consumer Talk: Cracked part kills a new appliance
Bobby Ramacuede
CEO of the Automobile Association (AA)
AA
Episode: Consumer Talk: Cracked part kills a new appliance
Nigel Sunley
Johannesburg-based food scientist who has worked on Pronutro since 1981
Pronutro history and manufacturing expert
Episode: Consumer Talk: ProNutro is discontinued
Amanda Cromholtz
Chair of the Judging Panel for the South African Loyalty Awards
Brandmap / South African Loyalty Awards
Episode: Consumer Talk: Loyalty programmes
Miles Kobeka
Social entrepreneur running Qualisa refill outlets in Alexandra
Qualisa
Episode: Consumer Talk: Refill retail stations gaining popularity
Alejandro Fueras
Representative from Global NCAP who joined the discussion on crash testing and results
Global NCAP
Episode: Consumer Talk: Starlet upgrades its NCAP rating
Bobby Ramaguede
CEO of the Automobile Association
Automobile Association (AA) South Africa
Episode: Consumer Talk: Starlet upgrades its NCAP rating
Trevor Botzes
Listener with a similar experience, spoke by phone
Cape Talk listener
Episode: Consumer Talk: eDreams gives you unwanted subscription

Hosts

Wendy Knowler
Host, consumer journalist, in-studio host of the show; leads consumer-rights discussions and interviews with industry experts.
Pippa Hudson
Co-host introducing topics, guiding discussion, and facilitating listener questions.

Reviews

5.0 out of 5 stars from 11 ratings
  • Great advice. Empower yourself

    Wendy is the consumer guru. Listen to her and learn so you DON’T need to adk her for help.

    Apple Podcasts
    5
    @Mermaid_nix
    South Africa3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests bring credibility across consumer topics like automotive safety and refunds.
Listeners appreciate practical, actionable rights guidance and clear steps to resolve issues.
Discussions balance consumer advocacy with industry context, helping listeners push for better outcomes.

Talking Points

Recent interactions between the hosts and their guests.

Consumer Talk: Peeling Hyundai paint saga
Q: What should owners do to strengthen their claim when dealing with dealers who refuse coverage?
Keep a detailed record of all communications, gather evidence, and consider escalating to Wendy for possible advocacy, since manufacturing defects have been acknowledged in some instances and goodwill may be offered.
Consumer Talk: Peeling Hyundai paint saga
Q: If you're outside of the initial warranty period, what are your rights regarding the peeling paint issue on Hyundai i20s?
Wendy explains that up to 10 years is the stated window, but it is handled on a case-by-case basis, and customers should make a strong case, present documentation, and push back if a low offer is made.
Consumer Talk: ProNutro is discontinued
Q: What is it about the old process that made Pronutro unique, and why couldn't the new generation match it?
The old process used roller drying that created a unique texture and flavor; extrusion-based methods, even with advances, failed to reproduce the exact original characteristics, according to Nigel.
Consumer Talk: ProNutro is discontinued
Q: Can somebody hire Nigel to make Pronutro for them, or is that just a dream?
Nigel explains that while older roller-drying technology exists and could be refurbished, the market economics and capital costs would be substantial, making a revival challenging though not theoretically impossible.
Consumer Talk: Refill retail stations gaining popularity
Q: What brands or suppliers are typically used in these refill systems?
Dispenser programs commonly use branded products or retailer house brands to build trust and enable straightforward price comparisons with shelf products.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Consumer Talk

What is Consumer Talk about and what kind of topics does it cover?

This show centers on practical consumer rights guidance, shopping psychology, and post-purchase accountability. Across episodes, listeners get clear explanations of rights, refunds, warranties, and how regulations affect everyday purchases—often illustrated with real-case studies from retailers, manufacturers, and service providers. Guests range from consumer advocates and regulatory officials to industry experts in automotive safety, loyalty programs, packaging, and product recycling. A notable strength is translating complex rules into actionable steps for securing refunds, replacements, or fair treatment, while weaving in timely, locally relevant issues such as online shopping, price changes, and public health labeling. A consistent thre... more

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How many listeners does Consumer Talk get?

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How many subscribers and views does Consumer Talk have?

To see how many followers or subscribers Consumer Talk has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Consumer Talk?

These podcasts share a similar audience with Consumer Talk:

1. Wendy Knowler is the Consumer Ninja
2. Lunch with Pippa Hudson
3. MoneywebNOW
4. Good Morning Cape Town with Lester Kiewit
5. The Money Show

How many episodes of Consumer Talk are there?

Consumer Talk launched 8 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Consumer Talk?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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Rephonic pulls ratings and reviews for Consumer Talk from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Consumer Talk?

Recent guests on Consumer Talk include:

1. Janet Fremantle
2. Bruce Hong
3. Bobby Ramacuede
4. Nigel Sunley
5. Amanda Cromholtz
6. Miles Kobeka
7. Alejandro Fueras
8. Bobby Ramaguede

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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