CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
Publishes | Weekly | Episodes | 263 | Founded | 4 years ago |
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Number of Listeners | Categories | BusinessMarketing |
This episode gets raw about failure, not the motivational poster kind, but the real, bloody-knuckled kind that breaks you down and forces you to rebuild. From living in a van at 21 to blowing up CX initiatives and learning to fail forward, this episo... more
Heyyyy!
This weeks episode of CX Riot Radio is a Space Opera Business Fable.
Here is part 2 of my new book Legend of the Five Stars: The Rise of the Sorcerous Maleficum: A Business Fable. You can buy it on Amazon at this link: a.co/d/fe4t... more
Heyyyy!
This weeks episode of CX Riot Radio is a Space Opera Business Fable.
Here is part 1 of my new book Legend of the Five Stars: The Rise of the Sorcerous Maleficum: A Business Fable. You can buy it on Amazon at this link: a.co/d/fe4t... more
Some industries carry heavy baggage—plumbing, airlines, used car lots—places where customers often expect the worst. In this talk, we break down how companies in these “bad rep” industries can flip the script and win loyalty through world-class custo... more
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This is by far one of the most practical and interesting podcasts about customer management out there. Well done to the Caffeinated CX team!
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #119 |
Listeners, social reach, demographics and more for this podcast.
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CX RIOT RADIO launched 4 years ago and published 263 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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