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Business Made Smarter

The Media Insiders
Organizational Structure
Networking
Change Management
Culture
Lead Generation
Return On Investment
Recruitment
Customer Loyalty
Marketing Database
Marketing
Trade Shows
Management Team
People Management
Goal Setting
SMART Steps
Customer Relationship Management (CRM)
Financial Management
GDPR
CRM
Expos

Business Made Smarter, brought to you by Executive Training and Consultancy Limited, is your go-to podcast for practical, no-nonsense advice to help your business thrive.

Hosted by Ed Nell and featuring insights from Doug D’Aubrey, founder and Managing Director of Executive Training and Consultancy Limited, this series dives into actionable strategies that businesses of all sizes can use to grow a... more

PublishesTwice monthlyEpisodes25Founded2 years ago
Number of ListenersCategories
MarketingEntrepreneurshipBusiness

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Latest Episodes

In this episode of Business Made Smarter, host Doug D'Aubrey is joined by Jo and Wayne Pearce, founders of Eaglet Business Systems, for a conversation that bridges ISO standards, AI compliance and the very human challenge of running a business with y... more

In this episode of Business Made Smarter, host Ed Nell is joined by Doug D'Aubrey, Founder and Managing Director of Executive Training Consultancy, to dig into one of the most challenging aspects of running a business - managing change.

Whether it i... more

Episode - From £47K to £2.6M: How to Scale a Creative Business the Right Way

In this episode of Business Made Smarter, host Doug D’Aubrey is joined by Scott Clarke, co-founder of Kensa Creative, to unpack the journey from a £47,000 turnover startup ... more

In this episode of Business Made Smarter, host Ed Nell is joined by Doug D'Aubrey, Founder and Managing Director of Executive Training Consultancy, to tackle one of the most overlooked habits in small business management - the regular meeting.

Far f... more

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Recent Guests

Scott Clarke
Co-founder of Kensa Creative
Kensa Creative
Episode: From £47K to £2.6M: How to Scale a Creative Business the Right Way
David Hyner
Professional speaker and author
Self-employed professional speaker and author
Episode: Big Goals, Smart Steps: The Simple Formula Behind Extraordinary Results
Michele Ibbs
Director of I'm Your PA
I'm Your PA / Truly Yours / I'm Your VA
Episode: Scaling Smart: Systems, People & Investment for Sustainable Growth
Douglas D'Aubrey
Founder and Managing Director of Executive Training and Consultancy Limited
Executive Training and Consultancy Limited
Episode: Building Customer Loyalty
Doug D'Aubrey
Founder and Managing Director of Executive Training and Consultancy Limited
Executive Training and Consultancy Limited
Episode: Building an Effective Marketing Database
Phil Edwards
Director of Consultancy at ETC
Executive Training and Consultancy Limited
Episode: Scaling Your Business

Host

Ed Nell
Host of the show and guide to topics, with a focus on practical business growth and consultancy insights.

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Talking Points

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Scaling Smart: Systems, People & Investment for Sustainable Growth
Q: What is the single most important piece of advice for established business owners?
Invest in yourself, in your people, in your business, and in knowledge; without investment growth stalls.
Scaling Smart: Systems, People & Investment for Sustainable Growth
Q: What are the key systems or processes that have supported growth?
Automation, proper HR and finance oversight, and a mindset of continuous investment in people and technology, plus contingency planning and backups to protect continuity.
Building a Management Team: When and How to Do It
Q: How do you know it's the right time to build one?
You're overloaded and can't deliver commitments; you're unable to meet client demands or grow because resources and decision-making are stretched beyond capacity.
Building a Management Team: When and How to Do It
Q: So I guess the first thing and the one to jump on is why a management team matters.
A management team matters because it prevents bottlenecks around a single person, supports growth as you scale, and provides accountability and a sounding board for strategic decisions.
People Management: The Art and Science of Getting the Best from Your Team
Q: You say it's the art and science of people management—can you explain what the art part is and what the science part means?
The science part is recognizing that every person is different, driven by different motivations, and may respond to various profiling tools; the art is in applying those insights to tailor leadership, motivation, and management styles to each individual.

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Frequently Asked Questions About Business Made Smarter

What is Business Made Smarter about and what kind of topics does it cover?

Practical, no-nonsense guidance for growing small- to mid-sized service businesses. Across recent episodes, the show emphasizes scalable operations, structured management, and data-driven marketing, with repeated focus on building robust teams, defining clear roles, and aligning culture with growth goals. Guests and hosts share hands-on tactics—from change management and goal setting to effective meetings, customer loyalty, and leveraging CRM databases—all anchored by tangible actions like process mapping, KPI tracking, and immersive examples from real firms. A notable pattern is the integration of coaching-style leadership with pragmatic execution, including a recurring offer for a free two-hour business review to translate insights into a... more

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Which podcasts are similar to Business Made Smarter?

These podcasts share a similar audience with Business Made Smarter:

1. The Rest Is Politics
2. The Slow Newscast

How many episodes of Business Made Smarter are there?

Business Made Smarter launched 2 years ago and published 25 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Business Made Smarter?

Recent guests on Business Made Smarter include:

1. Scott Clarke
2. David Hyner
3. Michele Ibbs
4. Douglas D'Aubrey
5. Doug D'Aubrey
6. Phil Edwards

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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