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Artwork for Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Susan Boles
Debt
Business Growth
Crowdfunding
Burnout
Rest
Entrepreneurship
Business Design
Productivity
Service-Based Businesses
Funding Strategies
Calm Work Environment
Clarity
Podcast Production
Business Practices
Community Building
Cash Flow Management
Dilutive Funding
Line Of Credit
Grants
Business Culture

Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they ... more

PublishesTwice monthlyEpisodes126Founded6 years ago
Number of ListenersCategories
BusinessEntrepreneurshipManagement

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Artwork for Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Latest Episodes

What if your most important KPI wasn’t about revenue, leads, or efficiency—but about people? In this episode, operations strategist Layla Pomper shares the story of her Death List KPI: a surprisingly human metric born out of emergency planning that r... more

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When your signature skill is the thing clients line up for, it’s easy to accidentally build a beautiful trap. In this live diagnosis, Jeremy Enns, the founder of Podcast Marketing Academy, shares how his rave-review podcast audits started running his... more

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If you've been sharing the same ideas for years but still feel like you're reinventing the wheel every time you explain them, this episode is for you. Susan sits down with Melanie Deziel, creator of the IRON Framework, to explore how to transform raw... more

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Susan sits down with leadership and culture consultant Melissa Carson to tackle a challenge so many entrepreneurs face: digital tool sprawl. 

Together, they unpack the overwhelm caused by scattered systems and explore how creating a single source of... more

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Recent Guests

Lacey Sites
Founder of A Lit Up Life, helping high achieving women grow and scale their online business.
A Lit Up Life
Episode: Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants
Janet Alexanderson
International licensing lawyer and founder of Piggy Bank Legal
Piggy Bank Legal
Episode: Four-Hour Work Year? The Hidden Power of Licensing Your Services
Dylan Kinder
Founder and CEO of Datacoz
Datacoz
Episode: Calmer Capacity: Use Automation and AI to Lighten Your Client Load
Becky Pearson Davidson
Community builder, creator, educator, and founder of Affinity Collective
Affinity Collective
Episode: The Anti-Call Sales Process: Build Trust, Close Deals, Keep Your Calendar Clear
Tara Robertson
Leadership coach and diversity, equity, and inclusion consultant
Episode: Can Friendship Be a KPI? How Relationships Shape a Sustainable Business with Tara Robertson
Jay Acunzo
Public speaking coach and storyteller
Episode: Unsolicited Response Rate: The Only Content Metric That Actually Matters
Karen Sergeant
Coach and COO specializing in helping small business owners implement effective operational strategies.
Episode: How to Build a Client Report Card for a Calmer Business with Karen Sergeant
Kendall Cherry
Ghostwriter
Episode: Making Calm Your New KPI: How to Set Goals That Truly Matter
Natalia Sanyal
Anti-oppressive copywriter and brand messaging strategist
Episode: Anti-Oppressive Marketing & Reducing Urgency with Natalia Sanyal

Host

Susan Boles
Host of the podcast with over 15 years of experience as an entrepreneur, CFO, and COO, focuses on strategies to create a calmer and more efficient business environment.

Reviews

5.0 out of 5 stars from 23 ratings
  • Calm businesses

    Everything you need to know to engineer your business for calm.

    Apple Podcasts
    5
    CNH1965
    United States7 months ago
  • Digestible and clear!

    I love the length and frequency of these episodes because you have such an opportunity to take action on the incredible wisdom shared in each one. Thank you for being clear, helpful, and direct in these episodes!

    Apple Podcasts
    5
    sarah.heeter
    United Statesa year ago
  • YES!

    As a small business owner in the business of death and dying I feel like this was made just for me. Things get chaotic enough in my life, I don’t need my finances to be crazy too.

    Apple Podcasts
    5
    Nikki the death doula
    United Statesa year ago
  • Calm is my KPI!

    Thank you Susan for sharing your wisdom. It’s so good to hear folks talk about money in a calm, peaceful, relaxing way. It’s sooo needed.

    Apple Podcasts
    5
    Becca !
    United Statesa year ago
  • Great Podcast for Consultants and Agency Owners

    The thing that strikes me in this podcast is that it is about having the smarts to run a great business AND stay true to how you are wired as a human being.

    Apple Podcasts
    5
    MJGodfrey
    Australia5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners highlight the refreshing approach to discussing money and business strategies without stress or urgency.
Listeners appreciate the focus on calmness and emotional well-being in business, valuing the actionable insights shared.
Many express gratitude for the length and frequency of episodes, finding them digestible and practical.
There is a strong resonance with small business owners who feel the content speaks directly to their challenges.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants
Q: What were you looking for when vetting clients for this revenue share model?
The most important characteristic was commitment, as the revenue share model requires clients to be invested in their success.
Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants
Q: Did you always price your services that way?
No, Lacey initially had a flat coaching rate, but changed to a revenue-sharing structure after recognizing the need for a model that reflected partnership.
Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants
Q: Can you tell me a little bit more about that? How it works?
When clients hire Lacey, they pay a base rate plus 10% of the new revenue generated through their work together.
Four-Hour Work Year? The Hidden Power of Licensing Your Services
Q: How do I protect my content when licensing it?
You need to determine the limitations of use, what you want them to pay, and include protections in your contracts to safeguard your intellectual property.
Four-Hour Work Year? The Hidden Power of Licensing Your Services
Q: What does it mean to license your IP?
Licensing your IP means repackaging your existing tools and frameworks so other businesses can implement them, allowing you to earn revenue without being directly involved in the delivery.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This podcast explores the innovative concept of prioritizing calmness as a key performance indicator for business success. The host engages in insightful discussions with a variety of guests, ranging from coaches and consultants to entrepreneurs, delving into strategies that promote emotional and operational wellbeing within organizations. Topics covered include alternative revenue models, the importance of automation, the significance of client relationships, and the exploration of innovative work structures, aiming to foster a better work-life balance and healthier business practices. The content challenges the traditional metrics of success, offering listeners a refreshing perspective on building companies that not only thrive financiall... more

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1. Good Hang with Amy Poehler

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this podcast launched 6 years ago and published 126 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Lacey Sites
2. Janet Alexanderson
3. Dylan Kinder
4. Becky Pearson Davidson
5. Tara Robertson
6. Jay Acunzo
7. Karen Sergeant
8. Kendall Cherry

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